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Click here or scroll down to respond to this candidateCandidate's Name
Sr. Manager Operations/Program DirectorProfessional Summary25+ years of program, contract, and project management experience supporting federal government customers focused on Financial, Grants Management, Human Capital Management, IT, and professional support services.Core CompetenciesProject Management, Operations Management, Portfolio Management, Account Oversight, Merger & Acquisition, Analytics & Reporting, Implementation, Vendor Relations, Auditing.Self-Motivated, Independent Decision Maker, Excellent Organizational Management, Strong Attention to Detail, Deadline Driven, Strong Interpersonal Skills, Successful Team Builder, Conflict Resolution, Employee Relations, Customer Relations, Business Development, Financial Analysis, Success Driven, Ability to develop strong sustainable relationships with Customers, Partners, and executive decision makers.Career Summary and Skills25+ years with managing all aspects of assigned projects from inception through delivery which include serving as the liaison, analyst, scheduler, and performance moderator. This required an expert ability to recognize, monitor, manage initiatives, milestones, and risks to ensure targets are reached which may include implementing new action plans. Projects include Internal Audit/Compliance, Financial Fiscal Report Creation, IT Implementation, Asset Management, Web Operations, etc.25+ years managing teams that implemented new processes, systems and databases which included creating reporting measures, conducting comprehensive business process analysis, prepare and monitoring associated budgets, presenting findings and recommended strategies or changes to associated internal procedures.Responsible for $8M organic growth of new contracts in 1st quarter.Managed a portfolio of 53 contracts and over 100 employees.Spearheaded the recovery of over $20M, and balancing capital projects revenue and expenses from for the Baltimore City Public School System.Maintained financial reporting for multi department responsibilities normally assigned to 3 analysts consistently producing without any shortfall for Johns Hopkins Health Systems.Expert proficiency in Jira (Agile, Waterfall).Active multiple security clearance.Recent Employment HistoryoICF - January 2024 PresentSr. Manager, OperationsProvide oversight for operational activities of national clearinghouse and informational technical assistance service organization.Responsible for managing all aspects of day-to-day operations for the Child Welfare Information Gateway.Ensuring efficient tracking of financial resources, cross-project communication, hiring and on boarding, staff development, contract deliverables and subcontract management.Supervise operations team staff.Lead operational activities of the Gateway following project management best practices.Oversee operations including staff and consultant travel, onboarding of new staff, reporting requirements, and professional development.Maintain and manage all contract deliverables and QASP.Oversee finance and subcontracts in partnership with project finance team.Collaboratively plan and develop agendas for management team meetings and activities in partnership with Executive Director.Support effective client relationship management and act as point of contact with the client for assigned projects.Provide prompt, substantive, and comprehensive responses to all client needs and requests.Manage the development and delivery of special projects, including project timelines, budgets, and scopes.Maintain expert knowledge about CWIG tasks and overall objectives and manage work with service delivery teams to monitor progress and assure work plan deliverables are met.Lead and oversee the teams strategic planning, master work plan, quarterly reports, and annual reports to ensure that the project is responsive to client priorities and needs.Identify and manage small business partners to help achieve small business goals.Act as hiring manager for all positions within Gateway project including working with recruiting, small business partners, completing workday tasks, and updating labor projections for all vacant positions.ICF May 18, 2022 Jan 21, 2024Sr. Project ManagerInterfaces with the Children Bureau for Indiana and Illinois as well as state for performance of work specified in the SOW.Coordinates all deliverables and reports to various State jurisdictions weekly/monthly/quarterly.Serves as a subject matter expert in developing and proposing improved business practices and internal controls.Performs day-to-day management of contract support operations, involving multiple tasks and employees and/or SMEs for multiple States.Provides guidance to the project team in performance of the work, risk management and mitigation and reviews the quality of all work products.Works closely with Executive team to drive improvements related to initiatives and work process efficiencies.Manages assigned projects within scope and budget.Organize and assign responsibilities to team, oversee the successful completion of all assigned tasks.Ensures resource availability and allocation.Uses appropriate verification techniques to manage changes in project scope, schedule, and costs.Manages all relationships with the client and stakeholders.Prepare reports, analyze data, and identify solutions pertaining to project at hand.Communicate policies, processes, and goals of the organization to team.FM Talent Source, LLC - 2011 - 2022Program DirectorManage a portfolio of contracts across the federal sector for multiple agencies that include (CMS/CDC/DOE/GAO/HHS/HOR/MBDA/NRL/TSA/SBA/SEC/TSA/USDA).Interfaces with the COR for performance of work specified in the SOW.Coordinates all deliverables and reports to the COR monthly/quarterly.Serves as a subject matter expert in developing and proposing improved business practices and internal controls.Performs day-to-day management of contract support operations, involving multiple tasks and employees and/or subcontractors at multiple locations.Provides guidance to the project team in performance of the work, risk management and mitigation and reviews the quality of all work products.Works closely with Executive team to drive improvements related to cost saving initiatives and work process efficiencies.Manages assigned projects within scope and budget.Responsible for all aspects of project performance (i.e., technical, contractual, administrative, financial, etc.).Organizes and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks.Ensures resource availability and allocation.Uses appropriate verification techniques to manage changes in project scope, schedule, and costs.Manages all relationships with the client and stakeholders.Prepare reports, analyze data, and identify solutions pertaining to project at hand.Communicates policies, purposes, and goals of the organization to the team.Education and TrainingBachelor of Science, Business and Accounting, Morgan State UniversityAssociate of Science, Business Administration, Community College of BaltimoreCertificationsCertified Government Financial Manager (CGFM) |
