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Title Office Assistant Front Desk
Target Location US-FL-Hialeah
Email Available with paid plan
Phone Available with paid plan
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Curriculum Vitae of Geraldine JEAN-BAPTISTECandidate's Name
Street Address  NW 27th AvePhone :PHONE NUMBER AVAILABLEE-mail : EMAIL AVAILABLEPROFESIONNAL SUMMARYSKILLSBusiness administrationBudget managementFiling and data archivingScheduling appointement and calendar managementSorting and labelingPayroll and budgetingDatabase EntryCustomer/client relationship and communicationsCheck in and check out patientMedical Record entryClinical SkillsOffice managementMulti-line phone proficiencyRecordkeepingBudget monitoringFinancial and Narrative ReportingAccount managementInsurance verificationCPT and ICD10 Codes entryAccount ReceivableReminder callsMS OfficeInsurance claimsStrong ability to learn quicklyMeeting and travel arrangementsComputer skills (Microsoft word, Excell, Access, Power Point, Outlook, Internet, Skype, GOM, Quickbooks,Winbooks,Probanks, eClinicalWorks)Stress managementAbility to work in a multicultural environmentQuick learning and adaptationWORK HISTORYNov.2021 - Oct.2023Living Stone Nephrology and HyperthensionPosition: Medical Office AssistantLocation: 17325 NW 27th Ave, Suite 108, Miami Gardens, FL 33056Oct.2020 - Nov.2020Caremax Medical CenterPosition: Medical Front DeskLocation: 3880 W Broward Blvd,Suite B4 Plantation, FL 33312Janv.2015 - Dec 2017Caritas International BelgiquePosition : Administrative and Financial ManagerLocation : HaitiReference : 509 3928 4875Jun 2008  Mar 2014Oxfam QuebecPosition: Administrative and Financial ManagerLocation : HaitiReference : 514-699-8775Oct 2006  Jun 2008 Unibank S.A.Position : Bank TellerLocation : HaitiReference : 509 3789 4089TASKS SUMMARYAdministrative and finance managementBuilt and maintained excellent customer relationship.Entered financial data into accounting system.Managed weekly calendars to strategically coordinate meetings, appointments and events.Make and assure follow up for appointment.Answered multi-line phone system and transferred callers to appropriate departement or staff member.Created and updated physical records and digital files to maintains current accurate and compliant documentation.Maintained clean reception.Organize paperwork such as charts and reports for office and customer needs.Manage confidential medical report of clients.Enrolled clients to their health plan and follow up with medical insurance companies.Provided clerical support to company employees by copying, faxing and filling documents.Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.Maintained office supplies inventoryDocumented client medical information, case histories and insurance details to facilitate smooth appointments and payment processing.EDUCATIONOption : Associate Degree in NursingDegree : Associate (Inprogress)School : Miami Dade CollegeCountry : United StatesOption : Administrative ScienceDegree : Master ISchool : INUKACountry : HaitiOption : Customer serviceDegree CertificateLocation Unibank(Haiti)Option Results-oriented managementDegree CertificateLocation Caritas International BelgiqueCountry BelgiumLANGUAGESCreole, French, English, basic SpanishI declare that the information provided above is complete, precise and accordance with the facts.Geraldine JEAN BAPTISTEAttentive and presonable with strong planning, problem-solving and communication skills Administrator versed in Senior Receptionnist and customer service bringing more than 10 years administrative support experience in dynamic office enviroments. Strong work history in document management, process improvement and regulatory compliance. Positive work culture by cheerfully interacting with staff and customers.

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