| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Boca Raton, FL Street Address
SUMMARYEntrepreneurial Owner with experience and solid history of business success. Over 20+ years of experience in all Food and Beverage industries. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.SKILLSMarketing TacticsProblem Anticipation and ResolutionServSafe CertificationFood and Safety StandardsAttention to DetailFast-Paced EnvironmentSafe Food HandlingPoint of Sale (POS) System OperationsHiring ProceduresService Delivery ManagementPortion ControlEmployee Performance EvaluationsDelegating Assignments and TasksProfit OptimizationHealth Code ComplianceProblem-SolvingMenu Pricing and WritingFront of House ManagementTerminology CompilationFluent in english and spanishEXPERIENCEManager, Raices Authentic Puerto Rican, November 2022-December 2023 Easton, PADirected day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.Completed thorough opening, closing and shift change functions to maintain operational standards each day.Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.Resolved and investigated complaints regarding service, food quality and accommodations.Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.Updated computer systems with new pricing and daily food specials.Built strong operational teams to meet process and production demands.Owner, Krave 2 Taste, March 2018-October 2022 Allentown, PAEmployed and managed vendors by negotiating deliverables, cost and expected quality.Executed performance reviews to encourage improved productivity for team members.Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.Promoted business on social media platforms to maximize brand identity and generate revenue.Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.Owner, EL Painting, June 2013-October 2022 Allentown, PALed startup and creation of operational procedures and workflow planning.Hired and trained new department managers to increase team oversight and productivity.Supervised performance of workers with goals of improving productivity, efficiency and cost savings.Set pricing structures according to market analytics and emerging trends.Bartender, Ortega Sports Bar, September 2007-May 2018 Allentown, PAFollowed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.Displayed and retained extensive knowledge of liquors, wines and entrees.Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.Poured wine, beer and cocktails for patrons.Operated a cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.Balanced daily registers and generated sales reports for management.Planned and coordinated special events to boost customer numbers and profits.EDUCATION AND TRAININGFashion DesignInstituto Carlota Alfaro, Santurce Puerto Rico September 2006High School DiplomaLiberty High School, Bethlehem PA June 1999 |
