Candidate Information Name Available: Register for Free Title Administrative Assistant Customer Service Target Location US-MD-Baltimore Email Available with paid plan Phone Available with paid plan

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Candidate's Name
Administrative AssistantContactStreet Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveTo obtain a position utilizing 10+ years of clerical experience and general office administration capabilities to maximize the efficiency of the workplace.EducationLake Clifton High School Baltimore, MD 1984General StudiesKey SkillsOver 10 years clerical experience Documentation / Record filing Data EntryCustomer ServiceMS Suite; Word/ExcelExperienceNovember 2022 - PresentAdministrative Assistant  Catholic Charities of BaltimoreAnswer / Transfer phone calls, screening when necessaryWelcome / direct visitors, volunteers, and clientsRetrieve information as requested from records, email, minutes, and other related documentsPrepare written summaries of data and/or statistics when neededMaintain logbooks, supplying with paperwork and grievance packetsMarch 2018 - PresentSecretary III  Dept. of Social Services  Legal DivisionProcess emergency / non-emergency petitions filed daily in court, in accordance with established operating proceduresProvide customer service to both internal / external customers, obtain & copy all records / documents at the request of an attorney, legal assistant, or supervisorFile / retrieve case records as requested by a supervisor in the absence of file room clerks, or in emergency casesProcess pleadings on EquestProvide relief for receptionistPerform social projects at the request of division Director, Administrator, and supervisorProofread outgoing correspondence and review information for completion and accuracyOpen, sort, and distribute incoming mail correspondenceProcess and maintain confidential protective/no contact orders related to domestic violence casesMay 2007  March 2018Office Clerk Assistant  Dept. of Social Services  Legal DivisionWork closely with States Attorneys in the Juvenile Justice SystemDistribute files to legal assistants in preparation of upcoming hearingsCollect files in preparation of guardianship reviews and adoptions; meeting deadline set by Juvenile CourtRetrieve file for petition writers and attorneys in preparation for emergency shelter care hearingsFile incoming CINA and TPR files in mobile systemCreate / manage file labelsProvide front desk coverage, as neededReferences[Available upon request.]