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EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a talented and seasoned bartender who successfully & consistently delivers the highest quality of service. I excel in fast-paced, high-volume workplaces and I always go above and beyond to keep the guest happy. I am well-experienced with customer satisfaction, as well as drink knowledge, always aiming to provide the best dining experience possible. I am easy to work with and support my team members whenever I can. CAREER OBJECTIVEI am currently seeking a position which will utilize all of my full skill set, abilities and areas of expertise that I have attained over the last 20+ years in bar management. COMPETENCIES- Bar Management- Inventory Control & Management- Leadership and Coaching- Personality: Friendly and Enthusiastic- Excel in Upselling- Create Food & Beverage Pairings- Mastery of 100+ Classic Cocktails- Team PlayerEDUCATION AND CERTIFICATIONA.A. Hospitality ManagementBCAE Bartending License (Active for two years)University of Phoenix Expected Graduation 2019B.A. Hospitality Management (30 credits needed)PROFESSIONAL EXPERIENCEVivianteMarch 2008-PresentScottsdale, AZBar ManagerI utilize extensive knowledge of mixing cocktails, specialty liquors, and craft beers to serve customers and support wait staff.Inventory management is a key factor as I estimate product demand according to seasonal shifts and trends as well as popularity. I prepare orders for multiple vendors depending on their delivery schedules. Mi CocinaMay 2002-March 2006Kansas City, MOBar ManagerI have thorough experience bartending in various types of settings and atmospheres. I sustained commonly updated knowledge of all liquors available as well as recipes and current drink trends. I continuously surpassed daily sales quota by effectively up-selling and using customer service forward techniques. I succeeded at multitasking in a high-volume environment while still remaining personable and engaging with guests. I gave 110% by assisting with daily liquor inventory, but remained available for the restaurant and staff.The Capital GrilleJune 2001-March 2004Kansas City, MOBar ManagerThroughout my tenure with Capital Grille my main goal was to maintain strong knowledge of seasonal menus, daily specialty cocktail recipes, and liquor & wine accompaniments. I updated and organized guest logs for all reservations and frequent bar patrons. What separates Capital Grille we were a team and with the effort of our bar staff we used each others insight and teamwork to anticipate and accommodate specific guest needs to make their experience that was nothing but spectacular. We've also completed an extensive two week training program in which we learned each and every part of being a team of phenomenal bartendersTroon Golf & Country ClubSeptember 1996-May 2001North Scottsdale, AZLead BartenderContinuously surpassed daily sales quotas by effectively upselling. Inventory management is a central factor and played a huge role in thisposition. I succeeded at multitasking in a fast-paced, high-volume environment. My goal was consistently engaged with Members and stayed current with requests and special accommodations for any member, My number one priority was fulfilling my commitment to my General Manager and membersRuffinosMay 1994-August 1996Ahwatukee, AZBartenderI maintained spotless bar and also used my learnings from alcohol training classes to determine whether a customer had too much to drink. I also had fine dining server training thereby enabling me to service the customer at the bar and give them the excellent dining experience they deserve. I strive to be part of a team, using my personality to effectively engage and retain clients while multitasking to execute the goals that management set forth.REFERENCESAllan Yollin, Assistant General ManagerRuffinosAhwatukee, AZPHONE NUMBER AVAILABLEJeremy Juba, Assistant General ManagerThe Capital GrillePhoenix, AZPHONE NUMBER AVAILABLEBrad Brock, General ManagerVivianteScottdalePHONE NUMBER AVAILABLESean Sullivan, General ManagerMi CocinaKansas City, MOOut of business |
