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Candidate's Name
Street Address  East Salty Lane, TX PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryTalented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.Skills-Staff Development Store Opening and Closing Procedures-Marketing and Sales Retail Inventory Management-Time Management Staff Training and Development-Project ManagementEndorsementsTX Department of Public SafetyLevel Two and Level Three Certified Training  Security Officer (approved by Private Security Program)Baylor Scott & White Health Public SafetyCertified Less Lethal Electronic Control Device Training (TASER 7)Completed successfully completed Security and Privacy (General Role)FEMA  Emergency Management InstituteIS-907: Active Shooter: What you can soIS-800.D: National Response Framework, An introduction.IS-700.B: National Incident Management SystemIS-100.C: Incident Command System, ICS-100IS-200.C: Incident Command System for Initial Response ICS-200Certificated for Pepper Spray TrainingCPI Blue Card  Nonviolent Crisis InterventionCertified as a TDCJ Security (Bartlett State Jail)Education04/2013 - Medical AssistingStanford-Brown College  Austin, TX09/2003  Phlebotomy  Alexandria, LAExperience10/2023  CurrentSecurity Officer  Class 3  Baylor Scott & White-Patrol exteriors and interiors of entire the facilities-Ensure Safety for Patients (Non-Emergencies and Emergencies)-Patrol Hospital and Clinic throughout day shift-Ensure Safety for Nurses and Staff-On hand for any/all emergency situations10/2022  10/2023Store Manager  Murphy USA  Taylor, TX-Managed and motivated employees to be productive and engaged in work.-Accomplished multiple tasks within established timeframes.-Maintained a professional, organized and safe environment for employers and patrons.-Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.-Onboarded new employees with training and new hire documentation.-Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.10/2014 11/2016Store Manager  Wag A Bag  Round Rock, TX-Trained employees on additional job positions to always maintain coverage of roles.-Recruited and hired qualified candidates to fill open positions.-Managed shifts in absence of all staff-Delivered level of service to customers in effort to build upon relationships for future customers.-Organized and updated schedules to optimize coverage for expected customer demands.-Daily paperwork09/2014  09/2016Store Manager  Circle K  Georgetown, TX-Managed daily operations by competing purchasing, inventory control, merchandising and product distribution tasks.-Maintained inventory accuracy by counting stock on hand and reconciling discrepancies.-Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.-Organized a-nd updated schedules to optimize coverage for expected customer demands.