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Click here or scroll down to respond to this candidateCandidate's Name PHONE NUMBER AVAILABLE (home)Street Address Princeton Dr PHONE NUMBER AVAILABLE (cell)Aliquippa Pa, Street Address EMAIL AVAILABLE20+ years overall IT experience; 10 years as a Project Manager / Product Owner and over 10 years as a Business AnalystExperienced in multiple domains including Banking, Government, Healthcare, Insurance & POSSupported client claims, payments and Wire transfer system interfacesSoftware Development, Data Security, and Infrastructure project experienceExperienced in mergers and acquisitions, data cleansing and data verificationResponsible for the overall project roadmap, backlog and schedule for future releasesProficiency in Agile/Scrum, Waterfall and Rational SDLC MethodologiesoExperience as an Agile Business Analyst and Scrum LeaderoConducted user interviews & requirement gathering sessionsoDrafted initial project Epics & User Stories\oChaired daily standup meetingsoBacklog grooming and Retrospective meetingsoJQL Queries and project dashboardsoSprint and release planningoStakeholder and senior management status reportingoIssue Tracking, Change Management & Monthly Release CoordinationoUser Storyboards & Mind Mapping experienceoPerformed user training classesExperience with multiple project tools - JIRA, Atlassian/Confluence, Clarity, Rally, SharePoint, Asana, Microsoft Project Manager, IBM Rational Tool (RUP), HP Quality CenterSQL and Python experienceoDevelopment of ad hoc SQL queries for test plans (MySQL)oReview of new SQL and Python code with development teamoUnit testing of queriesoDrafting new SQL tables and relational databasesFinancial Analysis ExperienceoInitial project cost analysis and project savings justificationoDrafted projects Rough Order of Magnitude (ROM)oBudget monitoring, reporting & chargebackoHardware, Software & Staffing costs included5+ years experience with all levels of SOX, HIPAA, KYC,AML, HCCCC and Patriot Act ReportingConfiguration, installation, and production rollout of in-house & third-party software solutionsoPerformed user training sessionsoDrafted user training and new user procedure manualsoOnsite implementation and post-production supportMainframe, .NET, Cloud and server platform experienceQA Testing Drafting test plans, performing test cycles, UAT testing, SIT testing, Regression test cyclesoBuilding test cases with traceability matrixoWriting SQL queries, sub queries for testing of individual stored proceduresProven expertise in requirements gathering & analysis, elicitation techniques, creating detailed use cases, supporting functional requirements, user stories and acceptance criteria, documentation and conducting training sessions.oBusiness Process Analysis &ModelingoWorkflow, Risk and Gap AnalysisoData mapping& Data ConversionoData models including data rules and user accessoScreen, Report Mockups, Storyboards & Flow DiagramsoConducting user interviews and JAD sessionsoPrepared project folder documentation and executive status reportsData/Network Security firewall upgrades & maintenance, user access, circuit & server upgradesExpertise in creating presentations and giving user demosoMS Project, Excel, PowerPoint & VISIOUtilized ServiceNow, SalesForce & Sailpoint softwareBNYMELLON (Insight Global) June 2023 September 2023Scrum Master/Business AnalystI was the Scrum Master for three development teams in the Wealth Management division. My teams were located both locally and offshore. I was also responsible for coordination of my teams projects with the other development teams in BNYMELLON. My teams developed both .Net applications and supported software releases for vendor applications.Chair the daily Scrum, sprint planning and sprint retrospective meetings.Review user stories and sprint planning with business product ownerResearch and resolve any team blockersReport project status to senior managementCoach individual team members on Agile methodologyReview user story requirements and test plansResponsible for the production release RFCSupported SWIFT and EAGLE systemsBioIQ May 2021 January 2023Senior Business Analyst/Project Manager/Scrum Leader(REMOTE)This company was an at-home health testing company from Atlanta. My position was remote, and I was working with development teams that were offshore and in several east coast states. I was the lead BA for the entire company, and I also had several junior BAs reporting to me for assignments. I was also the project manager for the online customer order entry portal. I had daily scrum meetings with my development staff to review ongoing requests changes and problem fixes. I also met weekly with all of the business stakeholders reviewing backlog change requests and planning the upcoming sprints and production releases. All projects were developed and managed using Agile methodology. The customer order entry portal was a .Net application with a SQL database.The company was recently acquired by a much larger health testing company from Ireland and after the client data was migrated to their systems, all IT positions were eliminated.Preparing project plansDocumenting business requirements with clients and internal business teamsPreparing workflow diagrams and screen models using VisioDrafting project epics and user stories via JiraMaintaining the project documentation libraryConducting user interviews and JAD sessionsResearching production problemsReviewing QA test plans and UAT test casesDocumenting user test cases and traceability matrixDrafting business process workflowsPreparing production deployment plansDrafting knowledge transfer documents & user guidesConducting project demonstrationsObtaining end user signoffEnforcing project SDLC policies across multiple projects.All projects were designed, managed, and maintained using Atlassian/Confluence & JiraUtilized Salesforce for new project requestsServiceLink April 2019 May 2021Subordination Specialist(Pittsburgh)I was assigned to work with several large banking clients providing lien subordination support for their refi loan borrowers. I am also aiding the Closings and Originations department with business process reviews and QA testing for upcoming software releases.Preparing legal subordination agreementsGathering of new loan documentsProviding status updates to the borrower, the new lender & the subordinating bankResolving all documentation & scheduling issuesDocumenting all phases of the subordination requestExpressMed Pharmacy Services January 2018 March 2019Back Office Specialist(Pittsburgh)I provided back-office support which includes data quality analysis along with customer order fulfillment and order distribution.Reviewed existing order fulfillment procedures for patient orders received by mail-in and phone which were used by the sales office, back office, and pharmacy staffs.Contacted patients and physicians to verify order information and to correct any errors.Recommended improvements to the overall order data quality before orders are being submitted to insurance to lower rebilling, inventory, and shipping costs.Coordination of order returns or special shipments with the patient and caregivers.BNYMellon December 2016 - November 2017Project Manager / Business Analyst (Apex Systems Pittsburgh)I was responsible for the business analysis and project management working with over 400 BNYMellon application teams converting them to the new corporate privileged access data security protocol. All these applications are considered to be high priority systems that directly impact BNYMellon clients and their accounts.Project Management, Requirements Gathering, Project Documentation, Change Management, Issue Tracking, Status Reporting, Go-Live Planning, Vendor Management, UAT Test Case w/Traceability MatrixPerforming end user interviews and JAD sessionsInterfacing with technical teams (offshore & domestic) and all lines of businessObtaining end user signoffsWaterfall methodology was used for this projectSecurity user access upgradesServiceLink October 2015 - September 2016Project Manager (Synergy Staffing Pittsburgh)I worked as a project manager for the IT Infrastructure department for ServiceLink at the Hopewell data center. I was brought in to provide project management support for network and hardware related projects that were involved in the companys move to a new data center in downtown Pittsburgh. I also worked with numerous applications teams on new system installations, software, and hardware upgrades.Infrastructure Project Management, Vendor Management, Issue Tracking, Status ReportingNetwork Security requirementsFirewall installationCircuit & Server maintenanceVictory Media May 2015 September 2015Project Manager/Business Analyst (Pittsburgh)I provided project management and business analysis support for several ongoing vendor web development projects and to provide production support for system issues reported by customers and the VM field sales reps. My responsibilities included requirements gathering, project planning and the creation of user stories.Project Management, Requirements Gathering, Project Documentation, User Demos, Change Management, Issue Tracking and Status ReportingCMS development and release planningAgile/Scrum Methodology, Scrum LeaderUsed Salesforce for receiving updates from the customersMosaix Software December 2014 April 2015Lead Business Analyst (Oxford Solutions. -Pittsburgh)I was a lead business analyst for several software releases 0f the clients government health reporting system and transitioned the support of some of the older applications to other government sub-contractors.Requirements Gathering, Project DocumentationConducted user interview and JAD sessions.Prepared UAT test cases and requirements traceability matrixInterfaced with the technical development team and end user on requirements and test casesUS Investigation Services USIS January 2014 November 2014Product Owner /Scrum Master (Grove City PA)I worked as a PM for USIS in the IT PMO department. I managed the development of a new employee timekeeping and tracking system for the Support Services department along with the installation of several .Net vendor software solutions for Security Clearance group. During my time at USIS, all my projects were done using Agile methodology. I also trained the USIS IT staff and business users in basic Agile/Scrum methodology and techniques.Project Management, Budgeting, Requirements Gathering, Project Documentation, Change Management, Issue Tracking, Status Reporting, User Documentation & Training, Go-Live Planning, End User Interviews, Business Process ModelingConducted daily Scrum Meetings and Project JAD sessions.New product development and existing product release planningTest Management Drafting test plans, performing test cycles, user acceptance testing, regression test cycles and traceability matrixAgile/Scrum Methodology, Scrum Leader & Scrum Coach.Network Security and firewall upgradesResponsible for reporting all HIPAA violations and data breachesAll projects were designed, managed, and maintained using Atlassian/Confluence & JiraM*Modal May 2013 August 2013Senior Business Analyst (Pittsburgh)I was the Senior Business Analyst assigned to the Catalyst 2.0 product development project documenting all new Epics, user stories, tasks, and requirements for the CDI Workflow J2EE application scheduled for December 2013 release.Requirements Gathering, Change Management, Issue Tracking, User Documentation, QA Testing, Agile/ScrumNew product development and release planningManagement Science Associates February 2013 May 2013Business Systems Analyst(Pittsburgh)Business Systems Analyst working in the Information Management Systems department assigned to support various client data conversion related projects for the corporate data warehouse application.Requirements Gathering, Project DocumentationUPMC Healthcare August 2011 September 2012Project Manager / Business Analyst (Pittsburgh)I was the project manager assigned to the development of the TeleHealth .Net and IPhone applications. This application allowed doctors to monitor their patients remotely through a Skype-like environment. They were also able to view the patients test results and medical record, along with consulting with other doctors during the same online patient appointment. The TeleHealth project included multiple project sprints and releases and was performed using the Agile methodology.Project Management, Requirements Gathering, Change Management, Issue Tracking, Status Reporting, Go-Live Planning, Business Process workflowsTest Management Drafting test plans, performing test cycles, user acceptance testing, regression test cycles and traceability matrixConducted end user interviews and team JAD sessionsChaired the daily Scrum meetings for multiple projectsFinancial analysis and project cost justificationAll projects were designed, managed, and maintained using Atlassian/Confluence & JiraAgile/Scrum Methodology, Scrum Leader & Scrum Coach.BNYMellon February 2011 July 2011Business Analyst (Modis Pittsburgh) October 2012 December 2012Business analyst assigned to the BNYMellon IT Security department documenting the overall process for granting system access for new users and new employees to any of the BNYM business systems. The project involved converting BNYMellons SOX1 applications to the new online security & provisioning system.Requirements Gathering, Project Documentation, Business Process AnalysisInterfacing with business users (foreign & domestic) and all lines of businessUPMC Healthcare April 2010 November 2010Business Analyst (ImpactCSI -Pittsburgh)Business analyst & technical requirements writer for the UPMC HealthPlaNET data warehouse system.Requirements Gathering, Project Documentation, SQLResponsible for HIPAA & HCCCC reportingThermoFisher Scientific October 2009 April 2010IT Analyst/Project Lead (Testa Consulting Pittsburgh)IT analyst and project lead assigned to the Order Entry/Order Management mainframe system. My projects consist of a series of screen changes, exception reports and file extracts for ThermoFishers domestic & international customers.Requirements Gathering, Project Documentation, QA Testing, Production turnover & supportBNYMellon September 2008 July 2009Project Manager (R. J. DePaul -Pittsburgh)Project manager/PMO on the BNYMellon Migration & Integration team responsible for multiple network and infrastructure related projects in support of the data center migration project.Infrastructure Project Management, Vendor Management, Issue Tracking, Status ReportingHighmark August 2006 August 2008Senior Business Analyst/Project Lead (SDLC Partners Pittsburgh)Senior business analyst assigned to the ID Cards group on the HIDS Web - PowerBuilder to Java project and the HIDS Card Audit project. This data warehouse system stores the clients health insurance and plan deductible information. I was also a project lead in the Sales & Marketing Systems area working on multiple software releases for the Integrated Customer Information System (ICIS). This data warehouse system had over 50 tables and contained the clients current health plan information & plan history.Requirements Gathering, Project Documentation, Change Management, Issue Tracking, Status Reporting, End User Interviews, Team JAD SessionsDrafting new SQL queries with the development team.Writing SQL queries to extract test cases (MySQL)Drafting test plans, performing test cycles, UAT test cases w/traceability matrix, QA & regression test cyclesEnd User Training DocumentationDuquesne Light July 2005 August 2006Business Analyst (Innovative Decisions Inc. Pittsburgh)I worked as the lead business analyst on a project to analyze the existing DQE Workplan Management system and to design/develop a new system that would integrate all the Duquesne Lights work management, project scheduling, financial budgets, and manpower costs into a new SQL data warehouse. This was a .Net application that was accessible to both DQE office and field teams.Requirements Gathering, Project Documentation, User Documentation, User trainingTest Management Drafting test plans, performing test cycles, user acceptance testing & regression test cyclesDrafting of the new SQL database and related tablesSoftware rollout & release planningPNC BankProject Manager/Product Owner- Pittsburgh December 1997 March 2005Team Leader/ Systems Analyst/Developer May 1989 December 1997I managed the Customer Information File & Patriot Act development teams with an average of 10 to 15 IT projects being active at one time. I supervised a development team 8 full time & 3 contract employees. This data base included all the customers personal and business accounts. This data base was used by both the sales and marketing departments for analysis of products by region and to improve communications with the individual account holders. This data base had over 20 system interfaces and was used by every department and branch. I was also responsible for working with all the line-of-business users to develop new project requirements, the scheduling of resources, coordination of project timelines and all executive status reporting. I was also directly responsible for the migration of 10 acquired banks customer & account data to the PNC platform. The bank acquisition projects included the conversion of data to PNC standards and mapping the data to the appropriate system. Due to the conversion and cleansing of the data before the actual live conversion, the rejection rate of the acquired accounts was lowered to less than 1%.Project Management, Budgeting, Requirements Gathering, Project Documentation, Requirements Traceability Matrix, End User Interviews, Team JAD Sessions, Change Management, Issue Tracking, Status Reporting, Vendor Management, M&A financial analysis and overall project cost justificationAll projects were designed, managed, and maintained using Clarity & Rally softwareTest Management Drafting test plans, performing test cycles, UAT & regression test cyclesAgile/Scrum & Waterfall SDLC, Scrum Leader & Scrum Coach.Deposit, Loan & Credit Card product development and release planningInterfacing with 40+ corporate business systems and all retail lines of businessInformation data security and compliance with all federal banking regulationsATM, Retail branch, Back Office & Call Center supportTier-1 banking application requiring 24x7 on-call supportResponsible for working with Compliance department on all SOX, AML, KYC & Patriot Act reportingMainframe application support COBOL, CICS, VSAM, JCL, IMS, DB2Education: Penn State - AS degree in Computer ScienceReferences:oJack QuinnoPHONE NUMBER AVAILABLEEMAIL AVAILABLEoRelease ManageroAldo PerezoPHONE NUMBER AVAILABLEEMAIL AVAILABLEoSenior VP of Development at BioIQ |
