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Title Information Technology Desktop Support
Target Location US-OR-Hillsboro
Email Available with paid plan
Phone Available with paid plan
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Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLELinkedIn: LINKEDIN LINK AVAILABLEOBJECTIVEHighly motivated and detail-oriented IT graduate. I have a strong background with various technologies, both software and hardware. Looking to expand skills and experience working in a Technology focused environment. Willing to expand current skillset and boost brand.EDUCATIONOregon Institute of TechnologyBS Information Technology 2020 GPA 3.30Portland Community CollegeAS Information Technology 2016 GPA 3.74TECHNICAL SKILLSTroubleshooting IT Service Management (ServiceNow) Operating Systems Microsoft Word Microsoft Excel Microsoft PowerPoint Networking Python SQL Database Management VMWare VirtualBoxWORK EXPERIENCEReturns/Sort Seasonal AssociateAmazon November 2023 - March 2024Part time warehousing work in between other activities. Processed customer returns.Hardware Deployment TechnicianMedasource August 2023Worked on a project for Medasource to support Providence Health Services upgrade current equipment and systems to Epic EHR. Responsibilities included testing label printers, creating records and updating records in Excel and Epic EHR, and deploying printers on site across multiple sites including St. Vincent in Beaverton, Milwaukie Health Center, and Portland Health Center.Systems AdministratorInformation Sciences Consulting Inc. (ISCI) - Contracted for Department of Veterans Affairs at the VA Medical Center in Portland, OR December 2022-February 2023Resolved customer requests through the use of ServiceNow and communicated issues through Teams to resolve tickets.Semiconductor Fab TechnicianMindlance - Contracted for Intel Corporation June 2021-August 2022Inspected masks for microscopic defects using specialized equipment.Semiconductor Fab TechnicianAerotek - Contracted for Sumitomo Electric Semiconductor Materials Inc. February-March 2021Processed wafers for sanitation and quality inspection.Hardware Deployment TechnicianPeak Systems Inc. June 2018-April 2021Installed various computer hardware including client machines, laptops, monitors, keyboards, printers, and other peripherals for clients including UBS Financial, Intel Corporation, Quest Diagnostics, Freedom Mortgage, and Reynolds School District.PROJECTSWestern Regional Collegiate Cyber Defense Competition (WRCCDC) October 2023 - PresentCreation of computer images (VMware) and configuring of images (Linux/Windows) for the creation of a cybersecurity scenario for college cybersecurity students.REFERENCESDan Carrere, Assistant Professor, Oregon Institute of Technology EMAIL AVAILABLE 541-972-3245Donovan Domes, Former Technology & Engineering Instructor, Hillsboro School District EMAIL AVAILABLE PHONE NUMBER AVAILABLE LinkedIn: LINKEDIN LINK AVAILABLERosemary Gil, Project Coordinator at Peak Systems Inc. EMAIL AVAILABLELorena Moyano, HR Representative at ISCI EMAIL AVAILABLE (703)459-9875, ext 119

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