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Click here or scroll down to respond to this candidateCandidate's Name
Data Analyst Analyzing Data to Drive Business GrowthAddison, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAs a Data Analyst, I applied my data analysis skills and account management experience to support the healthcare industry. I worked with multiple clients to understand their needs, provide insights, and deliver solutions that improved their outcomes and satisfaction. I contributed to the mission of helping people live healthier lives and making the health system work better for everyone. I have 3.5+ years of work experience in data analysis, analytical skills, and account management. I am passionate about using data to drive positive change and innovation in the healthcare field. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCashier/Sales AssociateNordstrom - Frisco, TXAugust 2023 to Present Serves customers by helping them select products. Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. Greets and receives customers in a welcoming manner. Responds to customers questions. Directs customers by escorting them to racks and counters. Provides outstanding customer service. Documents sales by creating or updating customer profile records. Manages financial transactions. Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards. Alerts management of potential security issues. Assists with inventory, including receiving and stocking merchandise. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.Data AnalystUnited Health Group - RemoteApril 2018 to February 2023 Track long term sales data Implement new technologies as needed to support marketing and sales teams Serve as a liaison between teams and upper management Follow ethical practices with consumer and customer data Assist marketing teams in determining customer outreach methods Monitor and assist with customer retention as well as manage and track escalations Train staff on new technology and software Assist with account managementWorkforce Management AnalystDispatchHealth/ 2nd Shift - RemoteSeptember 2018 to March 2020Forecasting, staffing, scheduling, and making adjustments in real-time when unexpected changes occur. My objective and role is to get the right number of people in the right places at the right times, doing the right things. In the simplest terms, My top priority is to achieve and maintain operational efficiency by ensuring that the right number of agents, with the right skill sets, are staffed at the right time. ManagerNeiman Marcus - Dallas, TXSeptember 2011 to April 2017Neiman Marcus Group- 09/2011- 04/2017(Manager/ Lead Selling Specialist) Provide luxurious, prompt, courteous and efficient services to all customers daily Promoted to lead selling specialist in less than 7 months. Top Sales/ Top performer Manage retail staff, including cashiers and employees working on the floor. Assisted with the opening and operations of new store locations. Operate safe and all cash drawers while following established policies and procedures to ensure that all cash related transactions are secured. Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Formulate pricing policies and determine daily coupons. Display designers using my design skills to promote the image, products and services of vendors, and other organizations. Create window and in-store displays of merchandise for retail store and our department stores. Key holder. Responsible for open/closing of store, operating safe and all bank deposits while also properly securing and counting all jewelry before and after each shift. Maintain customer client relations via phone, email, mail, etc. EducationLicensed in Real EstateChampion School of Real Estate - Dallas, TXJune 2018 to July 2019Skills Windows XP/ Pro, Word, Excel, Power Point, Outlook, Access, Multi-line Phone (8 years) Interior Design Selling Customer Service Business Development Financial Report Writing Business Management Retail Management Medical Receptionist Business Analysis Sales Management Management Microsoft Office Forecasting Project Management Financial Analysis Negotiation Account Management Salesforce Property management Fair Housing regulations Accounts payable Leadership Bookkeeping Accounting QuickBooks Administrative experience Outside sales Medical billing Property leasing Human resources Financial services Yardi Microsoft Excel Microsoft Word Construction Analysis skills Communication skills Computer skills Marketing Sales Organizational skills Real estate law Workforce Management CRM Software Market Analysis Research Pricing Accounts Receivable Business intelligence Financial planning Financial analysis Statistical analysis Analysis skills Communication skills ERP systems Payroll ADP Pivot tables Microsoft Access Kronos Microsoft Office Microsoft Word Microsoft Excel Writing skills Computer skills Time management Data analytics Power BI Business analysis Knowledge management SharePoint Project coordination Forecasting Project management methodology Data management Oracle Human resources Project management Financial acumen Conflict management Workforce management Customer service CRM software Salesforce Microsoft Project Typing Lead generation Microsoft Powerpoint Sales Organizational skills Management Leadership Operations management Construction painting Smartsheet Administrative experience Marketing Medical collection Telecommunication Recruiting Documentation review Medical terminology Customer relationship management Clerical experience Office management Computer literacy Phone etiquette Microsoft Outlook Fair Housing regulations Loan processing Property management English Data mining Restaurant experience Account management Retail sales B2B sales Zendesk Computer networking Adobe InDesign Windows Analytics Data collection Document management Program management Negotiation Inside sales Live chat QuickBooks Sales management HIPAA Cold calling Medical records Mac OS iOS Accounting software Data entryAwardsBest Dressed & Professional AppearanceNeiman Marcus CorporationExcellent Customer ServiceMarch 2018Neiman Marcus CorporationDiamond AwardJanuary 2023Rewarded by United Health Group for strong work ethic Certifications and LicensesReal Estate LicenseCandidate's Name
December 2023 to May 2031Driver's LicenseDecember 2023 to May 2032AssessmentsCustomer focus & orientation ProficientDecember 2022Responding to customer situations with sensitivity Full results: ProficientSales skills ProficientJuly 2023Influencing and negotiating with customersFull results: ProficientAttention to detail ProficientMay 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientRecruiting ProficientOctober 2021Managing the candidate sourcing and selection process Full results: ProficientSpreadsheets with Microsoft Excel ProficientNovember 2021Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
