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Title Customer Service Medical Billing
Target Location US-IN-Edinburgh
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILEWell-regarded professional, backed by cross-functional healthcare, management, and leadership experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and assure patient privacy and confidentiality. Accustomed to working in fast-paced hospital environments. Customer service skills necessary to communicate effectively with patients and healthcare providers.High Academic Honors Recognition / Dean's List.Fluent in English, Spanish, and American Sign Language.Ultimate Medical Academy  HIPAA Essentials for Healthcare Professionals Certificate.National CPR Foundation  Certified in CPR, BLS, AED, First Aid, and Bloodborne Pathogens.Microsoft Office Applications (Word, Excel, PowerPoint, and Outlook).Typing Speed  90 WPM.KEY QUALIFICATIONSMedical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT)Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBsRevenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party PayersElectronic Health Records (EHR) Electronic Medical Records (EMR)Managed Care (HMO PPO POS) Workers Compensation Insurance Verification Insurance Claim ProcessingCMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures SchedulingEDUCATIONUltimate Medical Academy Associate of Science Degree  Medical Billing and Coding, 2021Mountain Region Home Health Services  Duffield, VA Home Health Aide / Patient Care Assistant, 2015PROFESSIONAL EXPERIENCEComfort keepers Columbus, IN 04 2022  presentsOffice runner.Taking care of patients needs.SchedulesAppointmentsBills. Exc.Continumm global llc/ remote position -08/2019Medical Billing and Codingicd10worked for Aetna cvs.Siho Insurance/ - Columbus,IN 09/2021Billing and Coding claimsThird party adjustmentsTalking with patients about MedicareWalmart  Retail Store  Columbus, IN 09/2021  2022TA Stocking / Meat & ProduceStock inventory in meat & produceOrders items for departmentHandle claims for departmentDollar General  Retail Store  Columbus, IN 01/2016  09/2021Store Manager / Customer ServiceSupervise employees, evaluate job performance, train new associates, manage inventory, and receive merchandise.Account for receivables, process payroll, prepare bank drops, and fill out banking and end of day paperwork.Open and close the store, and recruit, interview, dismiss, and select new employees.Manage inbound and outbound calls, and communicate effectively with vendors, co-workers, staff, and customers.Document using MS Excel and PowerPoint.Stay focused during busy times and delegate tasks to employees to keep business running smoothly.Assist customers with any questions, concerns, or complaints.Private Duty Care  Columbus, IN 08/2015  03/2020Mountain Region Home Health Services  Duffield, VA 11/2014  08/2015Home Health AideProvided patient care, administered medication, helped pay bills, and balanced check book.Took vital signs, and assisted with activities of daily living  personal hygiene, mobility, exercises, and feeding.Answered incoming calls, took messages, handled light housekeeping duties, and prepared meals.Completed daily logs documenting patient condition, changes in behavior, and activities.Abided by HIPAA guidelines to protect privacy of confidential information.Schneck Medical Center  Hospital  Seymour, IN 01/2007  08/2009Environmental ServicesCleaned patient rooms and any other areas assigned in accordance with procedures.Worked independently with minimal supervision.Promoted and engaged in proper safety and infection control practices.Maintained and documented accurate inventory of necessary supplies.Respected patient privacy and maintained confidentiality standards.Fayette County Long Term Care Hospital  Vandalia, IL 02/2002  03/2007Dietary AideCooked and prepared food orders, payed close attention to detail to ensure accuracy of special dietary requirements, and maintained clean and sanitary conditions.Ensured customers and families received the highest quality of service in an attentive and responsive manner.Worked as part of a team and interacted with diverse customers and staff members.VOLUNTEER EXPERIENCEBartholomew County Girls Slow Pitch Soft Ball  Columbus, IN 03/2017  PresentHead CoachCoach all ages from 9 to 18 years of age.Follow rules, abide by code of ethics, and display and teach good sportsmanship.Love Chapel Center  Columbus, IN 01/2007  PresentVolunteerWork together with other churches to provide outreach and assistance to those in need within the community.Demonstrate sensitivity to issues of culture, adverse life circumstances, and crisis situations.Columbus Transitional Care and Rehabilitation  Columbus, IN 01/2016  11/2018Home Health AideProvided companionship, helped with feeding, and assisted with activities.Showed respect, maintained a positive attitude, and observed and promoted facility rules.Shelby County Athletics  Shelbyville, IN 09/2013  01/2014Basketball CoachLed the Girl's Division to a 3rd place win in the State finals.Provided direction to achieve a high level of skill and appreciation for discipline, sportsmanship, and teamwork.

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