| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
West Columbia, SC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceMedical AdministratorNational Staffing Solutions - Columbia, SCSeptember 2023 to Present Oversaw the administrative and clerical duties for a Veteran Affairs clinic Developed, implemented, and monitored policies and procedures for the facility Managed over 20 staff rosters and directed operations to ensure consistent and quality health care Monitored and evaluated the resources necessary to provide health services including medical and office supplies Supported medical staff by contacting patients to follow up on test results or to re-book appointments Trained several part-time Medical Administrators Travel and Lifestyle ConsultantQualfon USA/Visa - Fort Collins, COJuly 2021 to January 2023 Serviced 10+ different credit cards by conducting research and facilitating purchases for luxury lifestyle, dining, entertainment, and global travel Recommended the best dining, entertainment, attraction tickets, and travel experiences by conducting research on travel options and pro-actively anticipating cardholder needs Advised and arranged travel for large groups of people for weddings, seminars, business conferences, retreats, and other events Consistently fulfilled/closed 10+ cardholder requests a day Supervisor - Medicare and RetirementBroadPath Healthcare Solutions (WFH) - Myrtle Beach, SC August 2020 to April 2021 Virtually managed a team of 20+ Tier I Agents in the Medicare and Retirement department in order to mentor, motivate, and coach them on operations and productivity Assisted with implementing policy and procedure regarding candidate enrollment Kept track of and evaluated representatives, identifying and focusing on areas where they could improve Promoted to Operations Supervisor after working as a Tier I Customer Service Representative and Subject Matter Expert for three monthsFront Desk AgentComfort Inn by Choice Hotels - North Myrtle Beach, SC September 2019 to April 2020 Greeted lobby guests while maintaining a swift and pleasant check-in and check-out process Directed a team of six housekeeping and maintenance personnel and alerted the appropriate departments to promptly address guest issues Promoted local entertainment and sporting events, as well as making reservations for dining and activity establishments, boosting the tourism industry in the area Reservations AgentTilghman Beach and Golf Resort - North Myrtle Beach, SC April 2019 to September 2019 Engaged guests and used active listening and effective interpersonal skills to provide high levels of customer service to each individual Managed online booking inquiries and assisted guests and travel partners with questions through the booking process Oversaw a wide range of customer service and administrative tasks in order to keep business moving smoothly and to quickly and effectively resolve guests concerns Shift SupervisorPanera Bread - Myrtle Beach, SCDecember 2017 to December 2018 Established effective employee schedules and delegated task to take advantage of individual abilities and meet expected demands Evaluated employee behaviors, skills, and knowledge, and provided hands-on training and mentoring to those who needed it Assisted store manager in executing store operations like developing and maintaining inventory controls, stock, new hire training, and implementing security, safety, and loss prevention strategies EducationBS in MusicCoastal Carolina University - Conway, SCAugust 2012 to December 2017Skills Microsoft Office (10+ years) Macintosh (10+ years) Customer Service Skills (10+ years) Communication Skills Management Medical Receptionist Restaurant Management Phone etiquette Restaurant experience Time management Reservations management Problem Solving Typing (60+ WPM) Appointment Setting Luxury travel planning Excellent written communication skills Excellent verbal communication skills Hospitality and Tourism QuickBooks Online QuickBooks Online Payroll |
