| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Candidate's Name
5804 W Farmers AveAmarillo, TX 79109PHONE NUMBER AVAILABLEEMAIL AVAILABLEEMPLOYMENT OBJECTIVEBenefits CounselorRELEVANT EXPERIENCE SUMMARYExperience resolving benefit issues of employees and retireesExperience administering medical, dental, vision plans, life insurance, and AD&D plansExperience administering retirement plans including defined contribution plans (401k) and defined benefit plans (pension)Experience collecting data, analyzing, and preparing reports for managementExperience using various software packages used for benefit administrationSKILLSWord, Excel, PowerPoint, Outlook, Salesforce, Workday, UltiPro, TeamsWORK HISTORYBenefits Enrollment Counselor (On-Call) 08/2023 PresentAon Service Corporation 08/2020 04/2021 Chicago, ILEnroll employees in benefit programs for various employers in a variety of locations either face to face or virtualExplain benefit plans to employees in order that they may make more informed decisions on their selectionsCoordinate with on-site coordinators to ensure that software performed as needed and was available for useBenefits/Health Pro Specialist 04/2021 06/2023Alight SolutionsLincolnshire, ILTriaged customer calls, identified type of assistance needed, answered inquiries, or routed caller to proper unit for problem resolutionEducated customers about health care plan options enabling them to make informed decisions about their health care benefitsUpdated data in various software programs as needed based on information obtained from employees during callsBenefits Fair Representative (On-Call) 10/2016 12/2019Randstad USA 10/2017 12/2017Atlanta, GA 10/2016 12/2016Represented companies at annual benefits enrollment eventsAnswered employees questions regarding benefit plans and processesAnswered employees questions regarding plans relationship to their benefits programBenefits Specialist (PT) 07/2013 08/2015Concentra, Inc.Addison, TXAnswered employees questions regarding various benefit plans, programs, and processesCreated various documents and mail outs using WordCreated, updated, and ran various reports in ExcelBenefits Specialist (Temporary) 05/2012 10/2012Xerox, Inc.Nashville, TNAnswered employees questions regarding 401k planUpdated 401k data for existing employees and retireesParticipated in companys annual benefits enrollment programHuman Resources Manager 06/2008 01/2010LowesLubbock, TXAssured compliance with workforce laws and regulations, corporate policies, and proceduresRecruited and hired staff, inputted new hire information into HRISMaintained physical and electronic personnel recordsEDUCATIONM.S. Interdisciplinary StudiesUniversity of North Texas (Health Insurance Administration)Denton, TXM.S. Health Services AdministrationUniversity of North TexasDenton, TXB.A. Social SciencesNorthwestern State UniversityNatchitoches, LA |
