Candidate Information Title Help Desk P O Target Location US-MS-Jackson Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Front Desk High School Ridgeland, MS Front Desk Customer Service Flora, MS Front Desk Night Auditor Jackson, MS Front Desk Customer Service Vicksburg, MS Front Desk Customer Service Ridgeland, MS Package Handler Front Desk Jackson, MS Front Desk Customer Service Madison, MS

Michael Nixon P O Box 320973Flowood, MS Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLE22 years experience in the technology industry. I would like a position where I can maximize my training experience, program development skills and my teaching abilities. Effectively use my knowledge and people skills to be part of a dynamic team.PROFESSIONAL EXPERIENCEHBC  Hudson Bay Jackson, MS 01/1996 - PRESENTSKILLS working with multiple systems; DOS Mainframe, OS 390 Mainframe, AS400. I also work with multiple scheduling systems; CA7, UC4, Zeke, Tandem, CA DE. Orion and Solar-Winds store location monitoring systems and Nagios Monitoring System Help Desk Assistance and Applicable IBM hardware from printers to robotic tape driversResponsible for monitoring all workflow scheduling systemsMonitored all store locations for Saks, Saks Off5th, Lord & Taylor, Hudson Bay, Home Outfitters and their corresponding web sites in the Western Hemisphere and EuropeResponsible for trouble -shooting the afore-mentioned up to and including working with Bell Canada, Verizon, TD,NCR and site location personnel. All the Major Credit Card and Gift Card entities. Took calls from all of the above whether Vendors, employees at all company locations,VPs or whomever to achieve a successful business environmentSUMMARY OF QUALIFICATIONSTeam OrientedNegotiation SkillsKnowledge and understanding of the technology processAbility to organize and prioritize work and manage multiple prioritiesExcellent attention to detailAbility to work independentlyAbility to establish and maintain effective working relationships with providers, management and coworkers