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EMAIL AVAILABLE - PHONE NUMBER AVAILABLE - The Bronx, NY Street Address
OBJECTIVEDetailed client Service Associate known for having great organizational skills. Gifted at working with all types of customers.Looking for a new role where hard work and dedication will be highly valued. SKILLS & ABILITIES Sales Monitoring Training and Development Product and Service Knowledge Scheduling and Coordinating Staff Training Problem Resolution Recruitment and Hiring Teamwork and Collaboration Performance Tracking and Evaluation Administration and Reporting Goal Setting Team LeadershipEXPERIENCE12/2016-02/2022Assistant Manger - Gasolina Bar Lounge - Bronx, NY Assigned work and monitored performance of project personnel. Held regular one-on-one meetings with employees to review performance and priorities and provide feedback. Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity. Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs. Completed thorough opening, closing and shift change functions to maintain operational standards each day. Completed inventory audits to identify losses and project demand. 05/2014-12/2016Assistant Manager - Papi Nice Bar Lounge - Bronx, NY Assigned work and monitored performance of project personnel. Held regular one-on-one meetings with employees to review performance, priorities and provide feedback. Implemented organiza1ion systems for financial reports, schedules and inventory control to improve efficiency and productivity. Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies. Provided leadership, insight and mentoring to newly hired employees to supply knowledge various company programs. Imitated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demands. Remained calm and professional in stressful circumstances and effectively diffused tense situations. Completed inventory audits to identify losses and project demand. Assisted supervisor in evaluating employee performance and cultivating improvement initiatives. Delegated daily tasks to team members to optimize group productivity. EDUCATION12/202206/1994Kingsborough Community collegeGeneration IT Support Specialist, Brooklyn, NYJohn Adams High SchoolHigh School Diploma, Bronx, NY |