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Candidate's Name  EMAIL AVAILABLE PHONE NUMBER AVAILABLE Burleson, TxPROFESSIONAL SUMMARYSKILLS Hospitality background  Supplies/inventory~Committed to cultivating a positiveworking atmosphere to motivate employees.WORK HISTORYHotel Equities. Keller TX - Front Office Agent - 05/2020 - presentWelcome guests in a warm and friendly mannerAssist guests in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.Knows all essential aspects of the hotel's business operations.Hotel Equities. Keller, TX - Housekeeping Executive 05/2021 - 03/2022 Staff Management Report preparation Organized leadership Motivational communicator Chemical handling Time management expert Employee scheduling Designed all housekeeping policies and procedures according to required standards and scheduled all rotational duties for staff. Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties. Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional. Conducted final inspections of offices and common areas and notified Housekeeping of any space requiring immediate cleaning. Consistently responded to cleaning emergencies on behalf of guestsEDUCATIONGED Keller, TX05/2020CERTIFICATIONS CHHE - Certified Hospitality Housekeeping Executive Managed over 50 customer calls per day.Ensure housekeepers are on task and completing rooms in a timely mannerHelp the housekeeping staff in areas where we may need extra assistanceHandle any and all daily tasks assigned by the GMTake inventory of all supplies relating to housekeepingUrban Air Trampoline And Adventure Park. Southlake, TX Party Coordinator 08/2019 - 03/2020 Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions. Kept facilities clean and prepared party areas promptly for upcoming events. Helped clients plan themed events for young children, teenagers and milestone adult birthday parties. Resolved conflicts to restore customer satisfaction and promote loyalty to company brand. Handled supply ordering and management, budgeting orders carefully to avoid cost overruns without sacrificing quality. Reset party rooms between events, including collecting trash, wiping down surfaces and sweeping floor. Protected young guests by monitoring activities and maintaining strong perimeter for activities. Assisted party planners in over 25 parties per shiftSubway. Hurst, TXSandwich Artist Shift Leader 12/2018 - 06/2019 Assisted customers in choosing menu items by providing food complementing information. Identified the price of goods and calculated bills with optical price scanners, calculators and cash registers. Operated manual and electric appliances to peel, slice and trim food. Trained team members to prepare sandwiches and other items according to instructions. Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products. Observed customer purchases in line and differentiated between standard portions.Inspected kitchen equipment and appliances 7 times per week to verify functional operation