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EMPLOYMENT HISTORYJAN Street Address  - FEB 2023Production Coordinator/Human Resource Coordinator, Toll Brothers Managed employee data entry and access control via ATRIUM system Facilitated recruitment process, from agency liaison to termination procedures Addressed staff queries and complaints, ensuring clarity on roles and procedures Boosted recruitment efficiency by establishing strong agency connections. Implemented a digital system for tracking and managing outbound shipments, increasing accuracy. Provided timely resolutions to staff inquiries, improving overall satisfaction. Coordinated strategic HR meetings, driving forward company objectives. JAN 2020 - FEB 2023Production Coordinator/Human Resource Coordinator, Toll Brothers Managed employee data entry and access control via ATRIUM, ensuring accurate records Collaborated with agencies to bolster recruitment efforts, facilitating seamless onboarding and termination processes Addressed staff queries and complaints, fostering a supportive work environment Prepared Bills of Ladings and coordinated E1 system trucks for daily shipments, enhancing operational efficiency JAN 2020 - FEB 2023Production Coordinator/Human Resource Coordinator, Toll Brothers Entered current and new employees' personal information, job choice, badges, and gate access in the database using the ATRIUM system Contacted agencies for recruitment department to hire new employees and also assisted with the processes of terminations Answered all questions and resolved any complaints that would arise about staff positions or work procedures Prepared the Bill of Ladings as well as E1 system trucks and contents for daily outbound shipments Scheduled meetings and interviews and made arrangements for conferences as requested by the director of HR FEB 2018Administrative Assistant, Inductotherm Corporation Managed office operations, ensuring smooth workflow and efficiency Generated comprehensive reports and presentations, enhancing business communication Optimized scheduling processes, improving executive time management Streamlined administrative tasks, boosting productivity Facilitated seamless executive travel, enhancing satisfaction NOV 2016 - 2017HR Administrative Assistant, Robert Half StaffingManaged HRIS system, ensuring accurate and up-to-date personnel records Streamlined HR database, incorporating data on new hires, terminations, and leaves Resolved payroll discrepancies, maintaining a flawless record of processes Crafted compelling job descriptions, accelerating the hiring process Coordinated new employee orientation and training programs, enhancing onboarding efficiency 216 Evergreen Drive, Willingboro, NJ08046EMAIL AVAILABLEPHONE NUMBER AVAILABLETONYA KEY-RICEADMINISTRATIVE ASSISTANTPROFESSIONAL SUMMARYAdministrative Assistant with over 24 years of experience, specializing in recruitment, leadership, and administrative excellence. With a forward-looking approach, this professional has streamlined HR processes, from onboarding to payroll, ensuring operations are both efficient and compliant. Aiming to apply their vast experience and innovative strategies to further enhance human resource management and operational efficiency. NOV 2013 - JAN 2016Postal Secretary, United States Postal ServiceManaged and computed mailing costs based on package attributes, ensuring accuracy and compliance with USPS regulationsAdministered special mail services, including registered and priority mail, to meet customer needs Facilitated public understanding of federal postal regulations, enhancing customer experience Handled address changes, theft, or loss of mail cases, ensuring swift resolution and customer satisfaction JUN 1999 - AUG 2013Dispatcher/Clerk, Kinder Morgan Liquid TerminalCoordinated hazardous material dispatching based on requirements and locations Ensured safe and timely delivery by managing driver routes Proactively communicated with customers regarding potential delays Maintained compliance with DOT regulations through an organized filing system Streamlined dispatch processes, enhancing efficiency and customer satisfaction. Ensured compliance with DOT regulations, maintaining impeccable safety records. Implemented a new routing strategy, reducing delivery times by 15%. Worked closely with team to address customer inquiries, boosting service quality. EDUCATION1988Graduated, West Windsor Plainsboro High School South Some CollegeSKILLSLeadership Payment ProcessingRecruitment Training and MentoringTime Management MultitaskActive Listening Organizational SkillsCustomer Service ComplianceAdministrative Expert Written and Verbal Communication Deadline-Driven TeamworkProblem-Solving