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Click here or scroll down to respond to this candidateCBCandidate's Name
Professional SummaryTo obtain a full-time career in a positive and structured environment to achieve success professionally utilizing leadership and management skills to benefit the organization as a whole.Work HistoryFazolis - General ManagerChampaign, IL01/2022 - CurrentDrove year-over-year business growth while leading operations, strategic vision, and long-range planning.Developed and implemented strategies to increase sales and profitability.Implemented innovative programs to increase employee loyalty and reduce turnover.Analyzed market trends and competitor activities to create competitive advantages.Trained new employees on proper protocols and customer service standards.Mitigated business risks by working closely with staff members and assessing performance.Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth. Assisted in recruiting, hiring and training of team members. Supervised creation of exciting merchandise displays to catch attention of store customers.Scheduled employees for shifts, taking into account customer traffic and employee strengths.Implemented business strategies, increasing revenue and effectively targeting new markets. Formulated policies and procedures to streamline operations. Developed and maintained relationships with customers and suppliers through account development. Monitored daily cash discrepancies, inventory shrinkage and drive-off. Negotiated price and service with customers and vendors to decrease expenses and increase profit.EMAIL AVAILABLEPHONE NUMBER AVAILABLESavoy, IL 61874Skills SAP Crystal Reports Oracle E-Business Suite Financials Accounting Techniques Microsoft Project Customer Service Financial Forecasting Manage Budgets Leadership Sales Activities Cost ManagementEducationSouthern Illinois University, John ALogan CollegeCarbondale, ILCertificationsOutstanding Guest ExperienceMotivational Team Leadership CostReduction / Waste Management VendorManagement Kitchen, Bar, & DiningRoom Operations Integrated InventoryControl Budgeting / Profit & LossManagement Safety & SanitationComplianceCheckers Rally's - General ManagerSt Louis, MO10/2020 - 12/2021Burger King - General Manager02/2016 - 10/2016Steak 'n Shake - Manager08/2015 - 02/2016Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.Developed and implemented strategies to increase sales and profitability.Implemented innovative programs to increase employee loyalty and reduce turnover.Analyzed market trends and competitor activities to create competitive advantages.Trained new employees on proper protocols and customer service standards. Assisted in recruiting, hiring and training of team members. Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.Tracked trends and suggested enhancements to both challenge and refine company's product offerings.Scheduled employees for shifts, taking into account customer traffic and employee strengths.Implemented business strategies, increasing revenue and effectively targeting new markets. Formulated policies and procedures to streamline operations. Responsible for assisting in managing the day to day operation of the restaurant and for putting together a team of great people who are committed to creating a welcoming environment for all customers Supporting with the day to day running of the restaurant Cultivating a positive working environment for all staff to work in Making sure that all employees reach their full potential through constant evaluation, coaching and trainingEnsuring that all equipment is used correctly, maintained and cleaned properly. Hire, train, supervise, and schedule kitchen and service staff Lotawata Creek - Restaurant Manager/General Manager 02/2006 - 08/2015Steak-n-Shake - Overnight Lead Cook06/2002 - 12/2005Manage purchasing and inventory control to ensure sufficient levels of high-quality product while eliminating waste Compliance with safety, sanitation, and food preparation standards Develop and revise kitchen procedures to optimize workflow Compile, analyze, and interpret financial data to develop accurate projections and ensure profitability.Managing the number one restaurant in the metro east area with$120,000 weekly sales by improving all controllable costs thereby maximizing financial performanceAlso responsible for effectively developing, managing and leading the restaurant team to provide excellent service Ensuring the highest standards of food and beverage service Keeping control of food and labor costs by helping decrease weekly payroll by thousands with my labor tracking systemEnsuring Health & Safety and also hygiene procedures & standards are maintained Having an in- depth knowledge of all menus Responsible for recruiting, training & developing restaurant staff Dealing with and resolving customer complaintsCommunicating with the kitchen staff to ensure efficient food service by being on call 24 hours each day.Responsible for excellence customer service representative while taking, preparing, cooking, and completing food and beverage orders by myself as overnight lead cook including both dining room and drive-thru Managed and trained new employees Accountable for food control and inventoryOrganized constant cleaning of whole restraint including kitchen and dining room. |
