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Title Customer Service Financial Analyst
Target Location US-MD-Essex
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Baltimore, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI would like to find full-time employment for a company with room for advancement within and that offers a benefits package.Authorized to work in the US for any employerWork ExperienceHomemakerN/A - Baltimore, MDSeptember 2009 to PresentCame to the decision that it would Benefit my Family to stay home so I could take care of my Children while they were young.ATT Financial AnalystFlextronics Inc - Middle River, MDNovember 2007 to September 2009Handled different financial aspects for the AT&T Account Monthly Expense EstimateRun Kronos & Input all hours onto invoiceInvoice ProcessingMonthly Bill preparationHours Accuracy and check attrition hours ( Turnover ) Maintenance of Billable/Unbillable itemsMatch Expense Reports against preliminary Amex Report Invoice and Expense ResearchPull apart the invoice into regional invoices for our needs Check, process, & copy Expense ReportsHandled Advance RequestsUpdate Advance SpreadsheetAdditional Duties - Special Assignments when requested PATIENT ACCOUNT REP IIMED BILLING SERVICES, INCJanuary 2007 to November 2007Supervisor - Amanda Smith/Kim ErskineHandled a variety of different financial and clerical aspects for accounts - Billing/Payments Payment Posting - Checked, processed, copied and posted payments ( Ins & Patient ) Reports - Entered payments into Excel Spreadsheet and kept updated throughout each month End of Month ReconciliationA/R Follow-upAuthorizationsHandled patient calls and discrepanciesCharge EntryCredentialingGE/IDXInsurance VerificationPatient DemographicsPATIENT ACCOUNT REP IUNIVERSITY PHYSICIANS, INCJanuary 2004 to September 2006Supervisor - Amanda Smith/Kim ErskineHandled different financial aspects - Billing/Payments Payment PostingA/R Follow-UpHandled Patient Calls and DiscrepanciesEnd of the Month ReconciliationEducationHIGH SCHOOL DIPLOMAPERRY HALL HIGH SCHOOL - Baltimore, MD1998 to 2002Skills Microsoft Word (10+ years) Microsoft Excel (10+ years) Powerpoint (10+ years) Outlook (10+ years) Data Entry (5 years) Reports & Spreadsheets (5 years) Type 35 WPM (10+ years) Exceptional Organization (10+ years) Multi-tasker (10+ years) Customer Service (7 years) Speak English (10+ years) Accounting Oracle Budgeting Financial Reporting Accounts Payable Financial Analysis Forecasting Pivot Tables Word access Kronos General Ledger Accounting Account Reconciliation Bank Reconciliation Office Management Financial Modeling Payroll Accounts Receivable Journal EntriesAssessmentsReceptionist  Highly ProficientJuly 2019Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly ProficientCall center customer service  ProficientJanuary 2021Applying customer service skills in a call center setting Full results: ProficientCustomer service  Highly ProficientJanuary 2021Identifying and resolving common customer issuesFull results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSKILLS & ABILITIESMicrosoft WordMicrosoft ExcelPower PointOutlookData EntryReports & SpreadsheetsType 35 WPMExceptional OrganizationMultitaskerCustomer ServiceSpeak English

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