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PHONE NUMBER AVAILABLEEMAIL AVAILABLEDOUGLASVILLE, GAPROFESSIONAL SUMMARYDiligent Human Resources Coordinator with 5 years of experience in fast-paced administrative settings. A collaborative team player skilled in streamlining HR processes, recruitment, and employee records management. Adaptable and strategic, with expertise in HRIS systems.SKILLSEmployee Relations Timekeeping Systems (ADP & Kronos)Accounting (AP and AR) Employee Onboarding and TerminationsQuickBooks I-9 and E-Verify ProcessData Management (SmartSheet) Effective Interpersonal and Written CommunicationBackground Checks Human Resource Information System (HRIS) (Workday)Benefits Administration RecruitmentEXPERIENCEHuman Resources Coordinator Greif Inc. Austell, GA 03/2022 03/2024Updated HR database daily with new employee information and benefit changes.Addressed employee queries in person, over phone, and via email about health benefits and 401k options.Managed exit interviews and off-boarding procedures for resigned and terminated employees.Led onboarding for new hires, including paperwork distribution, background checks, and E-Verify processing.Resolved conflicts adhering to corporate procedures and facilitated proactive communication to resolve disputes.Human Resources Administrator Benton Georgia LLC Douglasville, GA 04/2018 - 03/2022Maintained HR database, recording employee details and benefit alterations daily.Aided in person, via phone, and email to employee inquiries about health benefits and 401k choices.Supervised exit interviews and the off-boarding process for resigned and terminated employees.Orchestrated onboarding procedures for newly hired staff, encompassing paperwork distribution, background checks, and E-Verify processing.Managed benefits enrollment, guiding employees with login information and responding to queries.Addressed employee conflicts according to corporate procedures and promoted proactive communication to settle disputes.Client Services Representative Apto Solutions Atlanta, GA 12/2013-11/2017Enhanced sales skills and product knowledge to meet quotas and deliver exceptional service.Processed claims in accordance with client and corporate policies, adhering to best practices and regulations.Balanced reports for verification and approval, managed invoices, payments, and oversaw 3 major client accounts.Provided prompt and knowledgeable service for routine inquiries and complaints.Maintained accurate customer account data through manual forms and digital updates, building enduring client relationships.Operations Clerk Menlo Worldwide Logistics 02/2009 12/2013Managed onboarding, time records, and special projects, leading teams to project completion for customers.Identified and reported discrepancies prior to material receipt to ensure accuracy.Scheduled and conducted quarterly safety training and monthly safety committee meetings, ensuring compliance with safety standards.Ensured LEAN compliance, maintained updated SOPs and SWIs, and led 5S zone initiatives.Carried out other assigned duties as required.EDUCATIONBachelor's in Business Administration: South University - Savannah, GA / OnlineMaster's in Business Administration in Healthcare Services: South University - Savannah, GA / OnlineDoctoral Credits Completed: 24 |