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Click here or scroll down to respond to this candidateCandidate's Name
Scottsdale AZ Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYSenior IT professional with a broad scope of experience developing and implementing IT strategies, robust data and voice infrastructure environments, and modern end-user focused business computing solutions. Routinely championed the direction and coordination of a wide range of IT services and practices that exceeded client and company expectations. CAREER OBJECTIVEProvide comprehensive management and visionary planning regarding an organizations IT environment and future goals. PROFESSIONAL EXPERIENCE, SKILLS, AND ACHIEVEMENTSRED Development, LLC, Phoenix AZ 3/2008 2/2024Director, IT Services 1/2018 2/2024Lead advocate responsible for developing, directing, and implementing all IT related services throughout the company.Managed and maintained all IT systems, networks, user-level software, hardware devices, and environment security.Managed IT budget, contracts, vendor relations, and resources associated with service delivery.Provided communication to senior management and clients to ensure alignment of company goals and strategies.Maintained IT compliance practices to successfully achieve desired IT and Accounting audit requirements.Developed MFA and related security standards and processes to strengthen companys IT security posture.Managed the data/voice networks supporting 150+ users in multi-state locations.Developed RFPs and coordinated the selection and on-boarding activities for two separate MSP partnerships.Developed relationships with MSP technical and project teams, as well as MSP vCIO management. Collaborated with MSP partner to ensure alignment with corporate IT strategic roadmap.Managed the MSP partners transition from Citrix to a robust Azure Virtual Desktop environment.Advanced vendor relationships.Successfully coordinated two separate corporate office moves with vendors and internal management stakeholders.Seamlessly coordinated voice network migrations from on-premises systems to Zoom Phone.Managed the operation and standardization of modern Microsoft Office, Exchange, and Zoom/Teams environments.Collaborated with internal stakeholders and vendors to implement industry-specific business platforms.Ensured the consistency and sustainability of existing applications by creating, maintaining, and enforcing standards and procedures for implementing technical solutions.Developed and managed budgets and schedules for organizational projects.Provided oversight to all IT initiatives from conception to completion, ensuring adherence to budget and timelines.Developed documentation, as well as disaster recovery and business continuity plan for primary services.Completed an initiative to right-size the number of data center servers. Manager, IT Services 1/2015 12/2017Responsible for all IT services for 150+ users at two corporate offices and 20 high-end life-style shopping centers. Systems Analyst 3/2008 12/2014Instrumental in supporting the broad IT services needs of internal users in multiple locations, with a focus on training. Kinetic Systems, Inc., Phoenix AZ 2004 2008IT Manager / Network AdministratorManaged all aspects of a multi-location, 150 user data/voice networking environment. Provided strategic IT solutions to management and staff for the corporate office and job sites of a global high-purity gases mechanical contractor.Instrumental in providing technical recommendations and implementations, budgetary controls, project prioritization, identification of operational needs and setting policies and procedures consistent with corporate standards. American Insurance and Technology Solutions Group, Scottsdale AZ 2003 - 2004 IT ConsultantHelped senior management team of start-up organization with the planning of a new commercial insurance business venture. Developed data/voice networking infrastructure design, including web and eCommerce site content. KEMPES, a subsidiary company of Kemper Insurance, Scottsdale AZ 1997 - 2003 Senior Systems AnalystManaged the data/voice network, servers, Email administration and user support environment. Created Lotus Notes databases. Developed, delivered, and administered user-focused computer training curriculum program. Farm Credit Leasing, Minneapolis MN 1989 - 1997Software Support AnalystManaged robust customer-oriented internal support services, PC/network infrastructure, application software, operating systems, communications tools, in a Microsoft multi-server, multi-location environment.Instrumental in the coordination of a headquarters move, which included cabling and infrastructure components. City of Maplewood, Maplewood MN 1988 - 1989MIS CoordinatorManaged all IT planning and operations of city-wide computer systems, including a 70-user NCR/PC network. New Prague Public School District, New Prague MN 1984 - 1988 District Computer Education and Information Technology CoordinatorCoordinated the design, development, implementation and evaluation of all school district-wide administrative, instructional, and student-based information systems and services.Developed and managed the district's computer education program, curriculum development, staff training, software evaluation, and technical support. Managed PC network for the district's 2,500 student, four building environment. PERSONAL STRENGTHSEnthusiastic and dedicated IT professional with a broad technical and administrative background.Strong customer-oriented focus on delivering exceptional customer support, training, internal application development, data/voice infrastructure design, technical support and IT administration in commercial real estate, financial services, insurance, and mechanical contracting organizations.Highly organized, meticulous, and effective leader who embraces technological change and challenges.Dedicated, disciplined, self-motivated work ethic, with a high value on loyalty and professional integrity.Passionate about delivering superior customer service and productivity strategies, in individual and group environments.Ardent desire to positively affect all levels of an organization, with a range of technology management experience.Strong interest in IT planning activities, project management, process improvement, and vendor relations. EDUCATIONMankato State University (now Minnesota State University), Mankato Minnesota. Bachelor of Science - Business Administration: Majors - Management, Marketing, Industrial RelationsCompleted project management courses toward a planned Project Management Professional (PMP) certification. |
