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| | Click here or scroll down to respond to this candidateCandidate's Name
Houston, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: Central America, South America, California, New York, Atlanta.Work ExperienceField Service Engineer (FSE) Micromeritics Instrument CorporationBased in Houston, TexasJanuary 2022 - CurrentInternational / domestic travel to assigned region to provide installation, repair, preventive maintenance, and customer training for all lines of Micromeritics instruments. Also interfaces with all members of sales, support, and the Global Service Team, also perform help desk phone/email support, and field support. I am responsible for instruments that characterize surface area, porosity, solid density, particle interactions, powder flow, and gas / chemical analysis.Field Service Electronics TechnicianESS Elections Systems & Software -Houston, TXJanuary 2019 to January 2023Stage, test, maintain, and train customers on electronics voting machines throughout the state of Texas.Field Service Engineer / Digital Cinema TechnicianBallantyne StrongDecember 2014 to November 2018Travel to various businesses throughout Texas and Louisiana to install, upgrade, program, repair, and maintain a variety of hardware and software. Customer service interaction on problem solving and resolution.Equipment includes Sony, NEC, Christie, Barco digital projectors, audio amps, automation panels, network sub-systems, routers, switches, satellite transmitters/receivers, digital media boards, digital signage, PCs and laptops.Field Systems Engineer / Project ManagerLaser Shot, IncMarch 2011 to December 2014Travel to customer location and participate in and direct the installation of systems, applicable software, and computer hardware. Perform a variety of maintenance, Commissioning, Testing, and technical support on products such as electronics equipment, integrated systems, subsystems, and software at customer and/or field locations. Work off site with customers, making decisions, and determining what actions must be taken to overcome problems or ensure customer satisfaction. Perform ongoing hardware and software maintenance operations, including installing or upgrading hardware and software. Train system users in operations on maintenance of products.Microseismic ExplorationApril 2009 to March 2011Computer operations for exploration of oil and natural gas at various remote locations nationwide. Also involved with field hardware startup, planting of geophone sensors, and well logging.Field Service EngineerION GeophysicalFebruary 2007 to March 2009Primary support on cable-less firefly and cable-based Scorpion Land based acquisition systems.Responsibility consisted of all Hardware / Software, integration, staging, testing, Commissioning, start-ups, deployment, troubleshooting, installations, and repair of field electronics recording equipment. Client training and Customer Service in the Land department for the Scorpion, System-4, and Firefly acquisition systems. Both domestically and internationally. Additionally, cable repair, remote tower configuration, GPS navigation, communication, and radio frequency fine tuning. Also, certified on the Base Nav, CSC, T3 trailer, Vibroseis Vibrator trucks, and forklift.ContractorCISCOJanuary 2003 to February 2007Hardware / Software SupportPC / Network Infrastructure TechnologistPC, Hardware / Software Applications, CISCO 2800 Routers / 3560 Switches, HP 7410 All-in-One, Lotus Notes 6.5, 2000 Pro / XP Operating Systems, Server / Workstation Support, Office XP & 2003 Support, and Active Directory.Systems Specialist / Technical SupportVoice Products, IncJune 1999 to December 2002Duties included field sales, service, installations, client training, Software / Hardware support, troubleshooting on digital dictation, Computer servers, workstations, voice logging recorders, PC's, and networks. OtherOther duties involved telephony issues, wiring changes, punch down, bar-coding, Voice wave configuration, and testing. Additional duties included phone and on-site support, as well as inventory coordinating.Technical Support / Systems EngineerCGG Data ProcessingHardware Support TechnicianGeoSignal Geophysical IncJune 1991 to June 1999Installations, troubleshooting, and maintaining computer mainframes, peripherals, and electronics repair. Responsibilities included technical support of PC hardware, software, IBM AS400, Server-Client, Help Desk Support, administration, configurations, system management, upgrades, backup operations, email, TCP / IP configurations, LAN Support, and electronics repair.Field Service Engineer / Computer TechnicianDigicon Geophysical IncMay 1981 to June 1991Duties were field installations, testing, troubleshooting, and maintenance on computer mainframes, peripherals, and electronic repairs to component level.Electronics TechnicianTexas Instruments Inc1978 to 1981Duties were troubleshooting and repairing electronic modules and peripherals to component level.EducationAssociateSkillsActive DirectoryTCP/IPTCPLANManufacturingMechanical knowledgeComputer NetworkingHelp DeskNetwork SupportMicrosoft Windows ServerDNSOperating SystemsTechnical SupportLinuxVoIPEthernetWANDHCPProblem-solvingFlexibilityReliabilityMicrosoft OfficeField serviceLabViewPackagingProgrammable logic controllersCertifications and LicensesCompTIA A+Net+AssessmentsWork style: Conscientiousness ProficientJune 2020Tendency to be well-organized, rule-abiding, and hard-workingFull results: ProficientVerbal communication ProficientJanuary 2020Speaking clearly, correctly, and conciselyFull results: ProficientBasic maintenance and repair ProficientJanuary 2020Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilitiesFull results: ProficientBasic mechanical knowledge Highly ProficientMay 2021Understanding and applying mechanical concepts and processesFull results: Highly ProficientMechanical skills: Monitoring FamiliarMay 2021Understanding of machine dials, gauges, displays, and data chartsFull results: FamiliarHVAC technician FamiliarJanuary 2020Designing, implementing, and troubleshooting commercial HVAC systemsFull results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional fiel |