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Title Project Management Business Analyst
Target Location US-NC-Cary
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Candidate's Name
Cary, North Carolina PHONE NUMBER AVAILABLE or PHONE NUMBER AVAILABLE  EMAIL AVAILABLEProject Management/Coordination / Business Analyst with 15+ years experienceAgile / Scrum Process  Leadership  Relationship-BuildingVendor Management  PMBOK Framework  Data AnalysisProfilePossess extensive project management, coordination, and business analysis experience having worked in various industries (Energy, Financial, Pharmaceutical, Insurance, Biopharmaceutical) with the ability to create project plans, define scope, allocate resources, and facilitate solution delivery within timeline, quality, and budget parameters.Experienced in managing multiple projects with global teams, end users, software engineers, business analysts and other project/program managers while collaborating to achieve company goals. Skilled in working to define project deliverables and guide complex projects (40 small < $50K to $9M) throughout the complete solution development life cycle (SDLC).Received numerous awards for customer service from various Business Units on my project management leadership (See LinkedIn for details). Liaison between various Business Units and Information Technology.Skilled at strategic planning, vendor management, and leveraging appropriate project and delivery methodologies to optimize outcomes; well-versed in Waterfall, Agile/Scrum, and hybrid approaches while working across product areas, domains and Business units. Manages KPIs for Business. Utilizes progressive elaboration and escalation techniques while also documenting all artifacts.Identifies and manages scope, schedule, budget and critical path. Manages teams from 10 to 50 resources.Adept at using Microsoft tools to track and report on projects to customers, management, and executives (including to CIO).Tools utilized:MS Office, Confluence, Jira, Mainframe, SharePoint, Visio, MSTeams, MSProject, Clarity PPM, TFS  Team Foundations Serverhttps://LINKEDIN LINK AVAILABLEProfessional ExperienceState Employees Credit Union (NCSECU), Raleigh, NC, FTE 11/2019 to PresentProject Manager/Business Analyst  Digital Banking Projects and UpgradesRetained as FTE following excellent success during prior contract  utilizing both Business Analysis and Project Management skills.Documents Jira user stories for change support associated with the NCSECU mobile app.Leads Scrum meetings and Dev Refinement sessions for Mobile App changes.Project Manages various projects as directed:oCash Reward Credit Card Project (mobile app) including creating user stories for business requirements.oESA/OSA Project (Electronic Signature Agreement, Online Signature Agreement) liaison to Legal and IT team.oAutomation of Digital Support Production Incidents -Strategic Plan created to integrate incidents from (vendor) BMC Remedy to Jira. Phase 1 automated reports, phase 2 API with Vendor.oManages feedback from members for various marketing feedback (e.g. MCD  Multiple Check Deposit)oCustomizes UX designs for Mobile App with team.Develops infrastructure diagrams and workflow to support process improvements.Guides development team, UX designers, QA team members, participates in UAT while also scheduling meetings to review status and issues on projects. Documents UAT details for all Mobile App features.Onboards and mentors new employees to Mobile App and defined process flows.Syngenta, (APC INC) Durham, NC, 07/2019 - 10/2019Agile Project Manager IV R&D Seeds IT (Biopharmaceutical)Initiated two high-visibility projects spanning multiple business divisions: new vendor selection and workflow automation initiative.Managed 2 small high visibility projects in the Discovery/Analysis phase - across multiple business divisions (Commercial and R&D Trait Design) delegating assignment to more than a dozen project resources (from 10 to 15) - globally  Switzerland, Great Britain, Egypt, Russia, China and vendors, as well as reported status to steering committee. Blended traditional project management principles and practices with an Agile Development Approach.Replacement of Vector NTI $100K evaluation of 2 products (LaserGene, Geneious) that replaced a desktop application used by scientists in Seeds and Research and other research groups (globally)for viewing and analyzing nucleic acid and protein sequences for growing and evaluating different types of corn. Collaborated with procurement to introduce vendor demos.Digital Commercial & Soil Test Data to Product Analyzer (Commercial Sales Tool) $150K  managed and evaluated process flow and determined areas that could be automated in the workflow to provide visibility of Commercial and Product Evaluation soil test data within approximately 3 days rather than 3 times per year. Over saw the design to provide APIs from various systems to the Data Lake(Data Warehouse).Projects eventually moved to China.Time taken out of the workforce 07/2018  06/2019 - death in the familyPiedmont Natural Gas / Duke Energy, (Eliassen Group) Charlotte, NC, 09/2017 to 06/2018Senior Project Manager / Scrum MasterHelmed $3M SCADA field equipment analysis project to consolidate Duke and Piedmont Gas field equipment, and $5M migration effort to combine Duke and Piedmont Gas metering equipment to track inventory to one system. Modified processes as applicable for the Duke/Piedmont Gas migration (e.g. load research). Phase 2 included an Interface with Dukes Asset Management System.With Business and Information Technology, incorporated new device procurement workflow approval process into existing Technology Field Operations (TFO) process. Mentored associate business analyst while managing a team of 20+.Provided weekly status reporting (milestones, financials (resource estimates, planned vs actuals, change request costs), issues, risks, escalations) to all levels of management.Commended by Duke Energys PMO for excellent leadership skills and commendations to team members.AmerisourceBergen Corporation, (Artech Consulting) Fort Mill, SC, 10/2016 to 06/2017Senior Project Manager II  (Agile) Portfolio ServicesHeaded $9M portfolio of 50+ projects via Agile/Scrum methodology and delivered enhancement projects such as CRM database changes, reports, correspondence, and data feeds for Patient Plus Enterprise System.Steered two product launches (inhalers for chronic obstructive pulmonary disease) including supporting a bi-directional transmission of nursing information, data services (EDI transmission requirements), patient correspondence(letters to patients), and patient data for Pharming pharmaceutical.General Dynamics, Raleigh, NC, 05/2016 to 09/2016 (Contract with General Dynamics)IT Contracts Project Manager / Business AnalystGranted confidential public trust sensitive security clearance to deliver information technology acquisition support and provide SOWs and RFPs for large IT solutions. Provided Data Analysis and reporting on Service Providers that supported the huge service provider network for the Post Office.MetLife, Cary, NC, 11/2013 to 01/2016Senior Project Manager  IT Retail - FTECommanded scope, schedule, budget, and teams for multiple projects including: 40 enhancement projects, as well as larger project - electronic signature project, tracking and communication solution, and medical vendor initiative.Awarded Silver status for earning seven formal commendations from Global Technology Operations.Fidelity Investments, (Matlen Silver Group Consulting) Raleigh, NC, 07/2012 to 10/2013Program Manager / Senior Project Manager - IT Retail InsuranceSpearheaded scope, schedule, budget, issues, risks, resources, 3rd party vendors, status reporting, and change management for high-visibility projects and other smaller efforts involving personal investment retail systems. Responsible for supporting 3 Project Managers.Duke Energy, (YOH Consulting) Raleigh, NC, 10/2011 to 04/2012Project Manager  APMO  Application Program Management OfficeControlled project scope, schedule, budget, change management, issues, risks, resources, communications, training, and vendors for enhancement project and upgrade to Win 7 Primavera 6.2)  project effort for the Progress Energy/Duke Energy Merger.Duke Energy (Strategic Staffing - Consulting), Charlotte, NC, 09/2010 to 04/2011Senior Project Manager / Business Analyst - IT Power Delivery & Gas Operations  PDIT & GOProvided comprehensive business analysis and project management for enhancements to Enterprise Graphical Interface System (EGIS) which tracked work associated with gas pipelines. Managed project through one cost reduction.Wells Fargo (Strategic Staffing - Consulting), Charlotte, NC, 04/2010 to 08/2010Technical Project Manager - IT Customer Selection Facility/Data WarehousingStandardized process for all conversion events and coordinated multiple work streams for Wachovia/Wells Fargo merger and transition phased in by state.Shepherded cross-functional team of 40+ and led vendor in rollout and training of new process to all project managers.Bank of America, (Ajilon Technologies Consulting) Charlotte, NC, 10/2009 to 03/2010Program Manager III  Sales & Trading: Global Markets Financing and Securities LendingEffectively orchestrated transition projects valued at $4M with multiple work streams for Merrill Lynch/Bank of America portfolio.Directed team of 20+ based on NYC including SMEs and project managers while overseeing PMO deliverables, change requests, risks, issues, and test metrics.TIAA-CREF, (Ajilon Technologies Consulting), Charlotte, NC, 03/2009 to 09/2009Senior Project Manager  OPS Solution DeliveryGoverned four strategic projects valued at $2M including business requirements documentation, reporting, training, testing, vendor, and implementation.Sole project manager of 16 individuals to receive letter of commendation from business partner for exceptional leadership skills and project management performance.AXA Equitable / (Trigyn Technologies Consulting), Charlotte, NC, 10/2008 to 02/2009Senior Project Manager  IT PMOGuided eight (8) project managers throughout CMMI level 3 SCAMPI initiatives for company certification.Administered $45M program portfolio by directing and coordinating 40+ personnel, five vendors, risk/issue management, budget, resources, project overlaps, schedule, and WBS.BlueCross Blue Shield of SC / (PSSI consulting & FTE), Columbus, SC, 02/2007 to 10/2008Senior Project Manager  IT Commercial PMOManaged the WMS 2.0 Document Management System (upgrade) $7M a software upgrade (in-house application) for a workflow management system consisting of 8 work streams/components encompassing both mainframe and server technology which allowed tracking of various document types (ie. Explanation of Benefits) for numerous healthcare clients. Evaluated systems monitoring software(vendor- Britain) of which this project was a prototype.Acquired project when one year behind schedule and $1M over budget. Applied organizational processes and project methodology returning the project to a positive status. Reported status to CIO weekly.Carpenter Technology Corporation (Resource Staffing Systems Consulting), Reading, PA 01/2006 to 01/2007IT Project Manager  Engineering  Medical Steel Device ManufacturerDesigned and developed a Tracking System integrating various types of data (Data Warehouse, HRMS, Service Center using a phased-in approach of Data Migrations and Manual Inputs while customizing a portal. Documented current and future business process workflows and functional and technical requirements for the system upgrade.Supported 170,000 computer assets and a project team of 10 while integrating the company from mainframe technology to personal computers (United States, Germany).Assisted the PMO in providing process leadership and a common framework for project management methods (PMO), plans, risk management and quality assurance to deliver system enhancements.Education & Professional DevelopmentAAS, Computer Science, Albright College, Reading, PA BA Education/Nutrition, Albright College, Reading, PAAgile /Scrum Certification, Wake Tech ITIL Training ~ PMP Training  Wake Tech

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