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Candidate's Name
PROFILEAspiring IT professional with a strongbackground in customer service andinventory management. Able to applycustomer service concepts to IT to improveuser experience.Dedicated commitment to team environmentdynamics with the ability to workindependently.Committed to lifelong learning andimprovement, eager to begin a role in the ITindustry to leverage skills and education.Skilled at conflict resolution. Punctualproblem solver and avid multitasker.CONTACTPHONE:PHONE NUMBER AVAILABLEEMAIL:EMAIL AVAILABLEACTIVITIES AND INTERESTSGame GroupsInformation TechnologySOFT SKILLSCommunication SkillsProblem SolvingTeamworkHARD SKILLSOperating SystemsHardware KnowledgeSoftware Configuration and InstallationTroubleshootingVirtualizationIT Support ToolsEDUCATIONInformation Technology Security and Administration MyComputerCareer September 2023CERTIFICATIONS (IN PROGRESS)CompTIA A+ Technician 220-1101 &1102Linux Professional Institute (LPI) LPI 010-160Microsoft Cloud Fundamentals AZ-900CompTIA Network+ N10-008CompTIA Security+ SY0-601Microsoft Cloud SecurityGoogle IT Support Fundamentals(Completed)SC-900TECHNOLOGY SUMMARYOperating Systems: Proficient in the installation and configuration of key operating systems, including Microsoft Windows Server 2019 and Linux Ubuntu 16.04 LTS. Experienced in optimizing system settings and network configurations to enhance performance and meet organizational requirements.Roles & Services: Installed and configured Active Directory Domain Services (AD DS), emphasis with Active Directory Users and Computers, and Internet Information Services (IIS). Virtualization: Installed, networked, and configured Type 2 virtualization using Oracle VirtualBox. Configured static and dynamic IP addresses, and configured computer names.WORK EXPERIENCEGame TechnicianDave and Busters, 2021-Current Meticulously cleaned and maintained criticalmachinery to ensure seamless operations and prevent downtime. Skillfully address customer questions, fostering a positive experience and building lasting relationships. Configured printer setups and provided basictroubleshooting for administrative staffCandidate's Name
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