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Click here or scroll down to respond to this candidateHICHAMBOUSAIDaddressElyria, OH, United StatesTel PHONE NUMBER AVAILABLEe EMAIL AVAILABLEl Candidate's Name (LinkedIn)Summary of Qualifications* 4+ years of experience within the quality assurance discipline* Experienced collaborating with cross-disciplinary teams on iterative projects.* Demonstrate understanding of quality assurance principles, inspection techniques, and testing procedures.* Deep knowledge of cross-platform/browser compatibility testing methodologies and mobile operating systems and applications* Able to efficiently and independently complete complex work assignments* Flexible and detail-oriented, effective Time Management, meeting deadlines, changing priorities, and thinking critically.* Experienced and comfortable working in a fast paced, ambiguous and event driven environment* Skilled in providing technical support and excellent customer service.* Strong team player as well as able to work individually.* Big Believer in learning through doing.Technical skills* Platforms: Windows, Mac OS* Mobile Platforms: Android, iOS* Testing Tools & Technologies: Chrome development tool, Postman, Android Studio,Xcode, App Center, Test Flight* Databases: SQL Developer, MySQL, DBeaver* Other Tools: Jira, Zephyr, Confluence* Test Automation: Taking Classes on JAVA / Selenium ExperiencesOLRSolon, OH QA Analyst, Remote 04/2022 Present* Providing support as needed.* Support and troubleshoot production client environments.* Take ownership of or assist with the logging, reporting, and resolution of application issues.* Ensure Oracle Retail and OLR development standards are met in all coding practices.* Assist in maintaining the OLR software development environment.*Build and test application enhancements and modifications.* Adhere to all OLR policies, processes, and procedures.* Document or maintain general retail, Oracle Retail, and OLR-specific practices and standards.* Submit knowledge articles per standards for clients and internal knowledge sharing.* Assist in defining application enhancements and modifications.* Additional duties as assigned.* Professional approach when dealing with internal and external customers, including clear and concise written and verbal communication skills.* Demonstrated a sense of urgency and willingness to provide exceptional customer service.* High degree of initiative, accuracy, efficiency, and attention to detail.* Maintaining a positive attitude under stressful circumstances.* Maintaining confidentiality when dealing with proprietary information.* Strong ability to proactively identify and resolve issues.* Good time management skills.IN / OUTLos Angeles, CA Software QA Engineer, Remote 03/2019 04/2022* Adapt requirements and user stories into test cases.* Create and execute test plans for existing products and features.* Perform functional, visual, smoke, regression, accessibility, exploratory, and performance testing.* Develop SQL queries/procedures for database and backend testing.* Perform API testing using Postman.* Verify feature and bug development completeness.* Create organized bug reports in accordance with best practices.* Facilitate the release management process for project deliveries.* Perform all QA activities using appropriate test tools, common routines & best practices to promote reusability.* Develop metrics and keep QA managers aware of potential quality risks.* Collaborate with developers and technical support representatives to identify errors and determine the appropriate team to consult to resolve issues.* Interactively participate in release planning, sprint kick-off, sprint review, and retrospectivesWhole Foods MarketUniversity Heights, OH Department Manager 04/2014 - 03/2019 SkillsDatabaseMySQLOracleSQLSQL QueriesAndroid StudioAPICross PlatformSoftware QATechnical SupportSoftware Life CycleJAVAStrong problem-solving skills with the ability to analyze and debug issues.High attention to detail with documentation |
