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Name Available: Register for Free
Title Real Estate Customer Service
Target Location US-MA-Haverhill
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
One Water Street Haverhill, MA Street Address  EMAIL AVAILABLE PHONE NUMBER AVAILABLEPROFILE:An enthusiastic team player with willingness to accept new responsibilities and trainothers. A natural ability to communicate with peoplea self-starter who works wellunder pressureattentive to detail and follow through. A leader with strong businessethics, decision making skills and a strong desire to succeed.EXPERIENCE:Coldwell Banker Residential Brokerage 2004 - 2015Haverhill/Georgetown, MAH. J. Bergeron Real Estate, Inc. Hampstead, NH 1997 - 2004 - 2023Realtor:Responsible for all sales and marketing initiatives ensuring that communications andmarketing strategies reflect excellent service.Develop proactive relations to promote sales including graphics, maintaining websites andother initiatives to communicate with clients.Strong networking activities and extensive experience in planning and implementingstrategic communication and marketing plans in the real estate business. This requiresstrong leadership qualities, problem- solving abilities, research, precise attention to detail,financing, knowledge of laws/codes and strong written and verbal communication.Advise clients on market conditions, prices, mortgages, legal requirements and relatedmatters. Strong negotiating skills to navigate sales transactions to successful closings.Moore Staffing Services Watts Water Technologies July 2023Assigned to a 3-4 month temporary research project. Maintained excel data base.Tracking and research of products with distributors, contractors and end users. Datacompiled until all information is obtained. Strong written and verbal communication withvendors.Worked directly with the Legal Department on legality issues and obtaining clientinformation for the mailing of certified letters and legal releases to customers.Acted as a liaison between the company and customers.Researched extensively, maintained detailed records on the participation of customers, partsobtained, shipment of new products, legal releases and final payments to clients.Advantage Reimbursement, LLC, Andover, MA 2011 - 2012Reimbursement Coordinator:Responsible for billing and collecting receivables servicing third party payers (commercialand federal/states government sponsored programs) for Home Infusion and DME.Analyze information and data for resolution including research and investigation of claimsto secure payment on outstanding invoices.Knowledge of medical billing, procedure codes, and medical terminology.Ability to identify discrepancies and monitor deficits in billing and collection activities tomaximize reimbursement potential, efficiency and profitability.Candidate's Name
One Water Street Haverhill, MA 01830 PHONE NUMBER AVAILABLE Page 2 of 2CCS Companies, Andover, MA 2008 2011Customer Service Rep/Collections Specialist:Consistently exceeded productivity, customer retention, and quality customer satisfactionobjectives. Earned top collection status repeatedly in different assignments.Responsible for collections in various projects within the company for clients in banking,medical and utilities, requiring excellent customer service, strong verbal and negotiatingskills.Ability to make the transition from 1st party to 3rd party collections effectively.Maintained compliances subject to state/federal regulations.Requires accuracy, precise attention to detail, and strong problem-solving abilities.Holy Family Hospital, Methuen, MA 1996 - 2005Admitting Representative:Responsible for all job functions pertaining to the outpatient admitting department.This entailed the coordination of all insurance information, direct contact with all patients,problem-solving, follow-up with both patients and physicians, knowledge of diagnosis andprocedure codes/medical terminology and maintaining confidential records.The scheduling of surgical day care patients requiring a high degree of accuracy.The NETWORK, Inc., Andover, MA 1988 - 1995Publications Coordinator:Responsible for all functions related to the publications department, including all inquires,orders, problem solving, reports and research related issues.Act as a liaison between clients and the organization.Produce sales, inventory, tracking, and marketing analysis reports. Assisted as proposalproduction coordinator.Create and maintain vendor system, inventory control quotes, and direct purchasing ofpublications.Promote sales of publications through direct customer contact and promotional materials.Work directly with printers to oversee production of all reprinted materials and books.EDUCATIONNorthern Essex Community College, Haverhill, MAAssociates Degree, BusinessStates of New Hampshire & Mass Realtors License

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