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Click here or scroll down to respond to this candidate1RAJKUMARPHONE NUMBER AVAILABLE : EMAIL AVAILABLE : irajqa LINKEDIN LINK AVAILABLEBusiness Expertise: e-Commerce, Electronic Bill Presentment Payment (EBPP), Micro-Banking, Mortgage, Hospitality (QSR). EXPERIENCE SUMMARYOver 18 years of professional IT experience in Software Quality Assurance (QA) Testing IVR, Web applications, Mobile Applications, Web-services, Responsive Websites, Multi-Channel, Multi-device, Multi-platform, POS integration software, and data or ETL processing and exchange solutions spanning multiple releases and conversion events. 10+ years of technical leadership Experience in managing teams of QA/UAT engineer to end-to-end projects in collaboration with project management to ensure accordance with project objectives and high-Quality standards.Closely worked with internal and external teams from development, QA, UAT, DBA, DevSecOps, and PMS and other QA groups Offered and Seek feedback on the impacts and dependencies and plan out solutions.Developed Test Strategy, Effort Estimation and test planning to test execution, defect tracking, managing Application and preparing Traceability Metrics, utilizing HP ALM, Trello, JIRA, Confluence, TestRail, and ensure that QA exit criteria are met before providing QA sign-off.Coordination of multiple concurrent projects through all the phases of SDLC, STLC, and Agile Process and manages conflicts by communicating Strategies to Prioritize and re-prioritize QA Team workflow with the aid of QA Managers to meet deadlines.End of Life Applications Planning End to End Execution of Hardware & Software Upgrades OS, DB, App Servers.Experience of leading and managing Quality Assurance teams of team size 7 to 28 people in an Agile delivery model.Led Project Review sessions, and identified potential work process improvements, Prepared and Shared QA Roadmaps.Participated in all Agile practices, including daily stand-ups, iteration planning to complete root cause analysis (RCA) and corrective action plans to ensure higher quality test coverage throughout the development and QA life cycles.Owned and Managed Software Hardware upgrades and patches Maintained, SQL Server databases, DTS & SSIS packages & Imports, F5 load balancer Window IIS and CERT configuration, MySQL RDS in QA and UAT environments.Eliminated potential risks to project by defining test goals and performing project risk analysis with key team project members and stakeholders.Security Vulnerability testing, user authorization, authentication, active directory, data virtualization, web services, server management and deployment validation, SQL is validated on oracles and SQL server.Conducted Performance/Load Testing Using LoadRunner, Jmeter for Websites, Webservices, Backend jobs on test environments in concert with Architecture team by setting up the Controllers and agents captured performance counters data from servers, Compiled load test reports and reported issues and bottlenecks.Experience in testing Batch/ETL Processing ex: ACH, Credit Card and ATM certification with various third-party banks& merchant processors and Data feeds of eCommerce and POS based applications. (First Data South/Compass, ChasePaymenTech, Star, NYCE, PULSE, ACCEL etc.)Proven ability to excel in demanding and fast-paced environments. Ambitious, self-starter, problem solver, quickly master new concepts, applications and a team player with proven team building and multitasking skills.Participate in Production Support activities - research/troubleshoot issues identified in UAT/Production. Replicate issues in QA environment; communicate resolutions and workarounds to Production Support Teams.Experience in evaluating, coordinating, implementing automated test tools and strategies for functional, Non- functional, Batch Processing Jobs. Helps in designing Test Automation Frameworks such as Data-driven and Hybrid frameworks. Utilizing Selenium Web driver, HP Load Runner.Experience of working with geographically dispersed teams in a global delivery model spanning different time zones.Experience and knowledge of a number of architectures, system integration technologies and concepts such as clustering, Service Oriented Architecture (SOA), Web Services, Enterprise Service Bus (ESB), JMS, ActiveMQ, Tibco and adaptersTECHNICAL SKILLS AND KNOWLEDGE: Functional, Regression testing (using HP ALM, Test Rail, JIRA), Security Vulnerability testing (Cenzic), Web Services testing (Postman, SOAPUI), Mobile Application testing (SMS, MOBI, Mobile Apps), Responsive Design (Desktop, Tablet, Phone) IVR, Batch\ETL (strong SQL), DevOps Performance and defect management (HP ALM, JIRA, Confluence), Deployment (AWS Cloud, Net, IIS, TIBCO, SQL Server, and UNIX) Click Here to See the Skills Chart 2Shake Shack, New York USA Jan 2022 to PresentWork Area: Hospitality (QSR)Role: QA ManagerProject Description: Shake Shack:Shake Shack is an American fast casual restaurant chain headquartered in New York City. Its menu consists of hamburgers, hot dogs, fries, and its namesake milkshake, which are offered to Customers via multiple digital channels such as iOS, Android, WEB, Kiosk, and the architecture is being converted to AWS Serverless to accommodate the growing customer base. Major Activities PerformedDeveloped Test Strategy, Test Plan with test milestones such as Functional/Regression/Integration/E2E testing to ensure alignment with milestones/Program roadmapIntegration and end-to-end testing between the frontend, backend, API, and other application layers such as OLO, Pricing, Product Listings, Orders, and Promotions. We also tested health monitoring, logging, role-based access, and authentication, as well as compatibility with various browsers and devices.Data validations and migrations from MysQL RDS to Aurora services, as well as confirmation and validation of all omnichannel after migration (POS, Kiosk, iOS, Android, Web)Migration and conversion Validations of customer data from RDS to DynamoDB via Glue Jobs, followed by consumption of Services and serving of the data Via Auth0 services across POS systems and Omni Channels such as NCR, Kiosk, iOS, Android, and Web.Migration and conversion of Marketing Data to Customer Database Platform mParticle from Multiple Sources Systems for managing marketing data and serving campaigns to omnichannel customersData obfuscation using services across many internal and third-party systems Through Services for Underage Systems.Validates catalog data migrations from RDS to Dynamo to S3 buckets and serving via cached CloudFront services and directly via S3 bucket.Validating payments Data from Downstream Payment Systems, such as FreedomPay and Square Payment Services, and validation of end-to-end services.Led Project Review sessions, and identified potential work process improvements, Prepared and Shared QA Roadmaps.Eliminated potential risks to project by defining test goals and performing project risk analysis with key team project members and stakeholdersPositively contributed in all Agile practices, including iteration planning to complete root cause analysis (RCA) and corrective action plans to ensure higher quality test coverage throughout the development and QA life cycles.Oversee the execution of various testing types, including functional, regression, performance, and security testing.Replicate issues in QA environment; communicate resolutions and workarounds to Production Support Teams.Develop and Document project status by Integrating TestRail, Confluence and JIRA Tool & KANBAN BoardsEnd-to-end Test script creation and execution Testing across channels App iOS, Android, Web, OLO, FreedomPay, Kiosk, Square, and APIs utilizing AWS Cloud.Triaging of issues with multi-vendor teams to drive towards root cause identification and resolution.Define and measure key performance indicators (KPIs) to assess the QA function's effectiveness. Provide regular quality reports to senior management, along with insights and suggestions for improvement. Ongoing Improvement.Technical EnvironmentAmazon Webservices, Lambda, DynamoDB, Elastic Search, S3 Bucket, Step Functions Messaging Services, GIT, Braze, mParticle, Braze, Gladly, Drupal, RDS, MySQL, Snowflake, API Gateway, AWS Step Functions, APP Configs, OLO, SSMA, MYSQL, FreedomPay, Square Capture Apis, Kount, Zero Bounce, Jira, Confluence, SharePoint, Sauce labs, TestRail. 3Neiman Marcus, Texas USA Oct 2020 to Dec 2021Work Area: e-CommerceRole: QA LeadProject Description: Communication Hub:This is building a platform to improve communication between the Sales Associate and the Client incorporating SMS, Chat, email, IVR(Twilio Voice) and phone as levels of communication. We want to be able to track the customer journey in real time, at scale, across channels and devices while complying with industry privacy standards. As part of the Ignite to Win initiative, the implementation of these tools will help move Neiman Marcus to a state-of-the art level of marketing capabilities and sophistication.Major Activities PerformedDeveloped test strategy, test cases for API testing across Multiple Omni Channels: SMS, E-mail, WebchatManaged, developed, and supervised Test activities and Monthly Sprint Releases which include Proposed New Functionality Implementation, Enhancements.Develop and Document project status updates using JIRA Tool & KANBAN Boards to the Project Managers, daily status updates, milestone tracking.Integration testing with Twilio for End-to-End Test for Channels: SMS, E-mail, Webchat, IVR(Twilio Voice)Analyze AWS logs and debug defects and prioritize and resolve themTriaging of issues with multi-vendor teams to drive towards root cause identification and resolution.Developed and Created Automated API Test Scripts in AWS Cloud Environment Using Java TestNG and Rest Assured API and also used Postman tool for functional tests.Conducted Performance Testing Using Jmeter for Webservices captured performance counters data from servers, Compiled load test reports and reported issuesand bottlenecksBuild, enhance, and maintain automation frameworks utilized by team to automate critical user scenarios for regression testing.Develop API automation Scripts Using the Automation Framework to cover functional and regression tests Technical EnvironmentAmazon Webservices, Lambda, DynamoDB, Elastic Search, S3 Bucket, Messaging Services, GIT, Twilio, Jira, Java, TestNG, JIRA, Rest assured API, Jenkins, Bitbucket, SourceTree, Splunk, API, Twilio Voice Newell Brands-Yankee Candle, New Jersey, USA Dec 2018 to Sep 2020 Work Area: e-Commerce, WEBPOSRole: QA Lead /QA ManagerProject Description: Yankee Candle:Yankee Candle a wholly owned subsidiary of Newell Brands project involves refreshing their website for their B2C flagship online store. The website is in Migration from HTML5 to React JS using multi-tenancy Architecture platform and Seamless integration with Third-party systems for Supporting personalization, subscription management, payment gateways, Loyalty pointsMajor Activities PerformedDeveloped test strategy, test cases for Responsive Web sites, ETL, Performance and execution of multiple simultaneous test efforts.Managed, developed, and supervised Test activities and Monthly Sprint Releases which include Proposed New Functionality Implementation, Enhancements.Collaborated on Agile/Scrum Methodology involved in giving points to User Stories, Backlog grooming, User story demos, attended retrospective meetings and co-oridinating with Onsite\Offshore on Sprints part of releases using the tools Jira, Confluence.Develop and Document project status updates using JIRA Tool & KANBAN Boards to the Project Managers, daily status updates, milestone tracking.4Collaborate with Inhouse and Third-Party teams for Data Validation and Data Migration of Batch\Data\ETL OLTP based Data feeds for downstream and upstream Systems via SFTP i.e PIM Systems i.e Heiler, STIBO, Crowd-twist, and Order groove, Orchestrations.Integration testing with third party i.e Loyalty (Crowd-twist), Subscriptions (Order groove) and Custom OrchestrationsCo-ordinate End-to-End Validations Includes Internal and Third-party ex: Vertex and Payment processing and Reconciliation all efforts relating to release control efforts and overall risks to the project stakeholders.Designed and Tested Client-Side Site performance and the Site performance by 50 percent.Triaging of issues with multi-vendor teams to drive towards root cause identification and resolution. Technical EnvironmentJava/J2EE, ATG Commerce 10.2, BCC, Oracle Endeca 3.1.2, Joomla, Amethyst/Enspire, JavaScript, jQuery, Web Services, REST, HTML5, React JS, Listrack, Vertex, Oracle SOA, Hieler PIM, Commerce Hub, Reflection, Feefo, Bazaar voice, PayPal, SFCC, CyberSource, First Data, One Source, Google Analytics, Tealium, SMTP, Silverpop, DRWP, Moxi Chat, Akamai, PIM, Test Rail, Jenkins, Maven, JIRA Confluence, GIT, Microsoft SharePoint, Sauce Labs, Jira Confluence, ETL. Abercrombie & Fitch Ohio, USA May 2018 to Dec 2018 Work Area: e-CommerceRole: Lead Test Engineer/QA ManagerProject Description: Abercrombie and Fitch:Abercrombie & Fitch (A&F) is a leading retailer in USA generates revenues by selling apparels through 2 different brands like Abercrombie & Fitch, Hollister Co. Ecommerce application for these 2 brands on 5 different countries and on both desktop and mobile.Major Activities PerformedCollaborate with business users to gather and analyze business requirements for the enhancement of the new solution by Translating business requirements into Release Notes understand the scope of the project, tasks, and timeline.Develop test strategy, test plans, test scripts, and test execution for Multi-Channel, Multi-platform, and Multi-Devices and manage execution of multiple simultaneous test efforts preparing Traceability Metrics.System Integration Test (SIT) which involves Data processing and exchange solutions spanning multiple releases and conversion events using API's for Authorizations and SQL DB validations & Go-Live Activities.Regression testing using HP ALM Web Services and API testing Using SOAPUI, POSTMAN, Defect Management and Product Backlog Items using JIRA, Backend testing and Database SQL.Develop and Document project status updates using JIRA Tool & KANBAN Boards to the Project Managers, daily status updates, milestone tracking, and all efforts relating to release control efforts and overall risks to the project stakeholders.Managed, developed, and supervised Test activities and Bi-weekly Sprint Releases which include Proposed New Functionality Implementation, Enhancements.Involved in third Party validation i.e Vertex, Payment Processing etc.Collaborated on Agile/Scrum Methodology involved in giving points to User Stories, Backlog grooming, User story demos, attended retrospective meetings and worked on Iterations (Sprints) part of releases using JIRA Confluence.Develop test plan/ design, execute test cases and defect management for the MDM ETLDevelop and execute Various File Formants from POS systems and eComm, OMS ETL related functional, performance, integration and regression test cases, and documentation Technical EnvironmentJava/J2EE, EJB, Struts, JSP, JavaScript, jQuery, Web Services, REST, HTML5, CSS3,IBM WCS v7, v9,IBM DB2,App Dynamics, Tealeaf, Orion, Splunk,Adobe Analytics, Merkle,Bazaarvoice,Certona,Oracle Responsys, Vertex, PayPal, Worldpay, Value Link, ADS, Visa, 500Friends(Loyalty),PIM/SRM, Salesforce Commerce Cloud ALM, Soap UI or Postman, Jenkins, Maven, JIRA Confluence, GIT, Microsoft SharePoint, SauceLabs,Modify Headers, CA Dev, Fiddler, Swagger. Coach New York, NY, USA Nov 2017 to April 2018Work Area: POS: e-CommerceRole: Lead Test EngineerProject Description: Coach Re-Platform:5Coach New York is an American luxury fashion brand. it specializes in leather purses, luggage, and accessories, as well as ready-to-wear. Coach offers sales through e-commerce sites and POS systems in 20 countries. They upgraded to Aptos POS systems. They have incorporated the local payment systems of those nations. Also, they are re-platforming traditional B2C retail and e-commerce apps.Major Activities PerformedCollaborate with client/stakeholders to gather client requirements, translate business requirements into technical requirements understand the scope of the project, tasks and timeline.Develop test strategy, test plans, test scripts, and test execution for POS, MPOS and manage execution of multiple simultaneous test efforts preparing Traceability MetricsManaged, developed, and supervised Test activities and Bi-weekly Sprint Releases which include Proposed New Functionality Implementation, Enhancements.Collaborated on Agile/Scrum Methodology involved in giving points to User Stories, Backlog grooming, User story demos, attended retrospective meetings and worked on Iterations (Sprints) part of releases using JIRA.System Integration Test with ETL and API testing/XML validation or external API's for Authorizations SQL DB validations and regression tests on POS, MPOS Aptos platformEnd-to-End Validations Includes Different Payment types, discounts and Returns Vertex of Tax and Exchange ValidationsEpic creation, breaking down user stories, prioritization and estimation and Running User Acceptance Tests.Tested POS and MPOS Applications in Aptos Handled the complete QA lifecycle on Retail PlatformIdentifying, analyzing and documenting all the bugs observed during testing and create a ticket in the JIRATested various Data Feeds that run on event-based scheduling Technical EnvironmentJava, J2EE, Aptos, .Net, MS-SQL Server, Oracle, Webservices, LMS, SAP, ETL, AJB, VeriFone, Vertex, SAP, IBM API Connect, IBM DataPower, IBM Integration Bus (IIB), Informatica, HBASE/Hadoop, Windows 2012, IOS, SFCC, SOAP UI, JIRA, Load Runner. Medline Industries Chicago, IL, USA Dec 2016 to Nov 2017 Work Area: e-CommerceRole: Lead Test EngineerProject Description: Mobile Commerce:Medline Industries, Inc. is a largest manufacturer and distributor of health care supplies for B2B Consumers and offers more than 350,000 medical devices and support services in more than 90 countries through its e-Commerce portal. The mobile commerce project involves leveraging the existing Medline platform through mobile wrapper services and exposing necessary functions and services to the mobile channel to design a mobile/responsive web design. Major Activities PerformedDeveloped test strategy, test cases for Multi-Channel, Multi-platform, and Multi-Devices, Batch\Data\ETL, API and managed execution of multiple simultaneous test efforts.Managed, developed, and supervised Test activities and Bi-weekly Sprint Releases which include Proposed New Functionality Implementation, Enhancements.Collaborated on Agile/Scrum Methodology involved in giving points to User Stories, Backlog grooming, User story demos, attended retrospective meetings and worked on Iterations (Sprints) part of releases using JIRA.Experience in Functional Testing, Data Driven Testing, Load Testing and Validating WSDL using SOAPUI.Web Service testing (RESTful API) and Automation using Apache JMeter using JSON, XML payloads.Integration & regression tests on responsive form factors involving desktop, tablet, mobile devices, cross browser, cross platformConducted Client-side Performance rendering by using Coach Framework for testing and XREBELEpic creation, breaking down user stories, prioritization and estimation and Running User Acceptance Tests.Tested Multi-Channel Applications Desktop (Windows, Mac), Phones (iOS, Android) Browsers, and Restful Services Using SoapUI.Handled the complete QA lifecycle on eCommerce Portal which deals with both ATG BCC, Endeca Search Experience Manager, SAP ECC & CRM6Identifying, analyzing and documenting all the bugs observed during testing and create a ticket in the TrelloConducted Security testing using WhiteHat Security Sentinel, SSL analyze.Develop test plan/ design, execute test cases and defect management for the ETLDevelop and execute Data Feeds\Batch\ETL Processes, and related functional, performance, integration and regression test cases, and documentationTechnical EnvironmentJava, J2EE, HTML5/CSS3/Responsive Site, Oracle 10g, Oracle ATG 10.2, Oracle Endeca, DynAdmin, ATG10.2 REST MVC Webservices, Bootstrap CSS/LESS, AngularJs,Sublime Text, JSHint, Uglify GruntJS,JavaScript Bridge API, Windows 2008, IOS, Android,Trello, JIRA, LogRhythm,Microsoft SharePoint,Jmeter,Soap UI, WhiteHat Security Sentinel, OWASP ZAP 2.5.0 Medline Industries Chicago, IL, USA July 2016 to Nov 2016 Work Area: e-CommerceRole: Lead Test EngineerProject Description: CMS Medline Redesign:Medline Industries, Inc. is a largest manufacturer and distributor of health care supplies for B2B Consumers and offers more than 350,000 medical devices and support services in more than 90 countries through its e-Commerce portal. Medline in Migration of the current ATG Framework (Both content and Catalog) and migrating their content to WordPress and the commerce side will be managed by ATG.Major Activities PerformedDeveloped test strategy, test cases for Multi-Channel, Multi-platform, and Multi-Devices and managed execution of multiple simultaneous test efforts.Managed, developed, and supervised Test activities and Monthly Sprint Releases which include Proposed New Functionality Implementation, Enhancements/Production Bug Fixes.Handled the complete QA lifecycle on eCommerce Portal which deals with both ATG CMS-Catalog Management, WordPress Content Management, Endeca Search - Experience Manager, SAP ECC & CRM.Collaborated with the Architects, Dev, BA, PM, QA, clients to identify key requirements and validated the project scope.Tested Multi-Channel Applications Desktop (Windows, Mac), Phones (iOS, Android) Browsers, and Restful Services Using SoapUI.Reviewing the test conditions, test scripts, and test cases, presenting the Daily Status Reports, Weekly Status Reports and overall risks to the project stake holdersTested Rest-JSON Asynchronous Web service Calls.Tested and Monitored sites for technical crawl issues and other relevant errors Using SEO tools Link Checker, Xenus Link Sleuth.Tested Analytics Flags using extenstions Analytics Debugger, Google Analytics DebuggerTested ATG Cache when the Services is refreshed and the Menu items of JSON converted to POJOTested the WP navigation categories map to the ATG content categoriesTested SEO Sitemaps and Robots using linkchecker confirming the Application Response Status codes.Tested Cookie flags for Commerce Behaviour ComponentsTested Browser Compatibilty on IE 8, 9, 10, 11, Edge, Safari on Mac, Chrome and RWD.Tested Catalog Configurations by deploying Applications on Oracle ATG BCC and Confirming the ConfigurationsTested International Re-directs Using Modify Headers for Google Chrome.Tested Global Routing on F5 or International Re-directs using Modified Header Tools. Technical EnvironmentJava, J2EE, HTML5, HTML5/CSS3/Responsive Site, RestJSON, Oracle 10g, SAP, CRM, Oracle ATG 10.2, Oracle Endeca, PHP, WordPress, JIRA, DynAdmin, SharePoint Server 2013, Windows Server 2008, Windows 7, IOS, Android, UNIX, LogRhythm, SOAPUI, SVN, IOS, Android, F5-Load Balancer, Adobe Analytics, Google Analytics, Link Checker, Xenus Link Sleuth, OWASP ZAP 2.5.07Western Union Payment services New York, USA Apr 2014 to June 2016 Work Area: Payments Services or Card /EBPPRole: Lead Test EngineerProject Description: Western union Enterprise Re-Architecture (Gemstone): Gemstone re-architecture project involves refreshing the existing Multi instance diverse Channel, legacy System into a Best- In-Class Electronic Bill Presentment and Payment (EBPP) platform using multi-tenancy Architecture, Responsive web design, Multi-Channel, Multi-device, Multi-platform with Seamless integration with Enterprise Service Bus architecture, Using TIBCO for the ESB and Components involved are MVC 4.0, TIBCO a 3rd party product, DAL and DB, which is supposed to work across all the clients of the Speedpay product.Major Activities PerformedDeveloped test strategy, test cases for Multi-Channel, Multi-platform, and Multi-Devices and managed execution of multiple simultaneous test efforts.Led testing in highly dynamic small QA, UAT team of seven engineers located in multiple locations across US as well as offshore.Delivered multiple concurrent application product Features using Agile-FDD, Kanban.Participated in developing and documenting User Stories, including testing estimates and validation testsWorked with the Architects, Dev, PM, QA, clients to identify key requirements and validated the project scopeAnalyzed business requirements and translated the requirements into detailed Test designs and specificationsBuilt Test Environment from the ground-up Raising Firewalls request, VIP, F5 load balancer, DB Creation Client, MDM, Consumer Profile MS SQL Server 2012, Windows 2012 IIS Self Signed/VIP CERT configuration, TIBCO, JAVA components and tested Connectivity between each component via WSDL and telnet.Tested Multi-Channel Applications Desktop (Windows, Mac), Tablet (iOS, Android), Phones (iOS, Android) Browsers. Presented POC on Perfecto, SeeTest Automation for iPhone, iPad.Tested Security Vulnerability test using Cenzic Scan and Qualys Scans to Stay PCI Compliance.Executed Performance/Load Testing for Websites on test environments by setting up the Controllers and agents captured performance counters data from servers, Compiled load test reports and reported issues and bottlenecks.Analyzed existing architectures & conducted gap analysis to identify the changes required to implement new solutionsAnalyze and determined proper testing procedures/processes for testing both hardware and software.Led Defect triage calls and improved issue resolution for teams and senior management.Established QA processes and standards to enhance efficiency and quality of software deliverables that resulted in more timely and higher quality releases.Develop test plan/ design, execute test cases and defect management for the ETLDevelop and execute detailed MDM ETL related functional, performance, integration and regression test cases, and documentationInvolved in various types of testing, such as Data migration, MDM, ETL, Validating data correctness/completeness ServicesIdentified latency issues using tools like Wireshark, Fiddler, and Simulate using wan emulator.Experience with MSMQ, ESB ServiceBus, SOA, POS, Integration ServicesEnsured Exploratory testing to understand the feature and how it is implemented, to find additional or unexpected behavior, on Various devices and to refine and define additional test cases for the featureEstimated tasks and tracked project schedule. Ensured that the project deliverable is on time, within budget, scope and at the required level of quality. Identified, communicated and proactively escalated risks and issues.Planning and End to End Execution of Hardware and Software Upgrades and Migration on Windows 2012 of Database Servers SQL 2012, Webservers and Batch Processing serversWebservices Simulations using LISA Virtualization for Account lookup web services, Data Posting.Database Migration from Old Hardware to New Hardware i.e. Migrating from SQL 2008/Windows 2008 to SQL Server 2012/Windows 2012Integrity/Sanity, Validating SSIS Jobs, Real Time Posting, Batch Processing JobsLed and Tested the IVR (Interactive Voice Response) Migration from MasterVox Platform to Genesys Platform around 400+ Clients ex: GM Financial, Dayton, PSEG etc. Technical Environment8Environment: HTML5, HTML5/CSS3/Responsive Web Design, .NET framework, MVC4.0 ASP.NET, Windows 2012, TIBCO APIX, AS, BW-ESB, BE-FARM, EMS, CLE, ADMIN, MS SQL Server 2012 QA Tools: HP Application Life Cycle Management 11.52, HP Performance Centre, HP Load Runner 11.52, SoapUI, TFS, SharePoint, Cenzic Scan, F5-Load Balance, Wireshark, Fiddler, Wan Emulator. LISA. Western Union Payment services New York, USA July 2014 to June 2016 Work Area: Merchant CertificationRole: Lead Test EngineerProject Description: Live Processor ReD a Cyber Source Replacement The Western Union Payment services replacing its existing Credit Card payment processing Partner, Cyber Source platform which Supports 400 Billers, process around on average of ~7 Million Transactions per month to a new payment gateway partner ReD (Retail Decisions).Major Activities PerformedDelivered Multiple Speedpay Product versions with Multiple Payments Channels, SIT through all the phases of SDLC.Collaborated with the various stakeholders to create configuration, system integration and performance testing strategiesDeveloped Test Strategies, Test Scripts and Test Cases for the Integration of New payment Host ReD for communication protocols, Speedpay Supported Payment Channels, Transaction processing, receipts and reports in order store and process data with Third Party Merchant Processors First Data (South, Compass), ChasePaymenTech, TSYS, and VANTIV.Identified and Executed non-functional requirements (performance, scalability, security, usability, etc.)Led teams of Five Quality engineers to implement projects and owned the technical vision of the projects.Managed and maintain Test Environment (both QA and UAT) consisting (Application and Processing Server) Microsoft SQL 2008 database servers, F5 (load balancer) IIS and CERT configuration and Merchant Setup and Configurations on both Windows and Unix VM's. Researched and resolved customer data communication/ Connectivity issues, such as TCP/IP & Port, SSL, SSH and FTP during testing and Produced Support documents production |
