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Candidate's Name
SALESFORCE DEVELOPER
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Paterson, NJ
LINKEDIN LINK AVAILABLE
www.salesforce.com/trailblazer/gulinemel
No
sponsorship required
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PROF SUMMARY
I am a certified Developer with 2+ years of hands-on experience in the
Salesforce platform.
I have actively engaged in and made substantial contributions to two
projects within the Sales Cloud.
A double-star Ranger at the Trailhead who loves to learn new information.
I follow the latest version updates and manage to keep myself constantly
updated.
I constantly improve myself in areas such as troubleshooting, achieving
high customer satisfaction rates, and shortening solution time.
I am very passionate about solving complex business problems, my focus is
on improving users' experience and data accuracy, increasing system
efficiency through comprehensive Salesforce customizations.
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SKILLS
- Problem-solving, Critical Thinking, Versatility, Fast learning, Empathy,
Emotional Intelligence, Organized and Harmonious, Curiosity, Positive
Psychology, Goal-Oriented, Teamwork
- General knowledge of CRM, Experience Cloud, extensive experience with
Salesforce Sales Cloud (Enterprise)
- Lead and Case Management experience.
- Salesforce tools: Customizations using Apex classes, LWC (Lightning Web
Components), Aura Components, Extension List VS (Visual Studio), web
service integration using SOAP, REST, and Salesforce APIs, SOQL, SOSL.
- Apex batch and schedule jobs by implementing Batchable, Queueable, and
Schedulable interfaces for processing large data sets.
- Mulesoft, CPQ.
- Languages: experience including HTML, CSS, JS (Java Script), Apex.
- Web Services: XML, JSON, REST API.
- IDE: Visual Studio Code, Developer Console.
- Methodologies: Agile (Scrum), Waterfall.
- Repository: Git, GitHub.
- Project Management Tools: Atlassian Jira, Slack, Zoom.
- Project Documentation: Atlassian Confluence, Wiki (GitHUB).
- Deployment: Salesforce components deployment using metadata API across
various sandbox and production instances with Change Set.
- Tools and Utilities: Experienced in Project Management and governance of
the Software Development Life Cycle (SDLC) like Agile, Scrum and Jira.
- Experience developing Lightning Pages. Classic knowledge.
- Process Automation: Approval Processes, Flow automation processes for
different usecases utilizing screen and auto launched flow types.
- Implemented Security dynamics taking 'The principle of Least Privilege'
and Salesforce best practices into account by utilizing Permission Sets,
Permission Set Groups, Sharing Rules, Manual Sharing, Guest User Sharing
Rules.
- Data Loader app, Data import Wizard, Data Loader to use experience.
- Creation and management of Reports and Dashboards.
- Customized solution development experience with Profiles, Roles, Users,
Page Layouts, Email Templates, Queues.
-Customization of meta-data components like creating Custom Objects,
Fields, Formula Fields, and Validation Rules.
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EXPERIENCE
Salesforce Developer | CalinTech | Sales Project
Dec 2022 - Present
User-friendly interfaces were created using Lightning Web Component on the
Salesforce platform.
For various functional needs in the application; Batch class, and Apex
triggers were designed and developed.
The implementation of triggers streamlined processes, saving valuable time
for representatives to concentrate more on the sales process.
These optimizations resulted in a notable 25% increase in potential
customer conversion rates and a significant 20% boost in sales revenues.
Salesforce Developer - Administrator | CalinTech | Tourism Project
Dec 2021 - Dec 2022
Existing business processes were optimized by developing customized
solutions on the Salesforce Sales Cloud platform.
Batch classes are scheduled for; Resetting the off and outstanding off days
in the year.
Celebrating their birthdays by offering special discounts for them as the
guests are our continuous customers.
Developed highly complicated LWC and its controller to check the available
rooms in the given timeframe, easing the reservation process online and at
the reception desk.
Assisted in customizing Salesforce reports and dashboards to facilitate the
tracking of sales performance and trend predictions.
The successful completion of the project led to a commendable 15% rise in
sales revenues and an impressive 30% increase in potential customer
acquisition.
Information Management System Administrator - Manual Tester |
Marmara University - Departments of Information Technology
May 2012- Dec 2021
User authorization processes were managed, roles were determined and
processes were automated.
Taking into account end-user needs, new screens, and quality tests of the
screens were carried out.
Created and administered comprehensive training programs for new users.
By evaluating the feedback received through the support system, the
problems were resolved and the ease of use of the interfaces was increased
greatly by 30%.
Data entry was reduced by 70% through the automation of processes in the
Information Management System.
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EDUCATION
- Bachelor's degree, Computer Education and Instructional Technologies,
Marmara University, 2013
- Associate Program, Computer Programming and Information Technology,
Uludag University, 2003
- Trailhead
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CERTIFICATIONS
- Salesforce Certified Platform Developer I
- Salesforce Certified Administrator
- Trailhead - Double Star Ranger
- Flow Administration Superbadge
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LANGUAGES
- English
- Turkish (Native language)
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INTERESTS - HOBBIES - TRAININGS
- Dozens of in-service training / while working at Marmara University
- Culinary / Anadolu University, Culinary Arts Program - 2020
- Health / Holistic Health and Life Coaching - Kocaeli Health and
Technology University - 2020
Cupping Practitioner Training - Kocaeli Health and
Technology University - 2020
International Holistic Approach Certification Program -
2021
International Personal Development Certification Program -
2021
- Knitting
- Nature / Gardening, Hiking
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