| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Upbeat, courteous and respectful individual seeking work as healthcare professional,customer service, warehouse production, clerical work, etc. Bringing strong skills and knowledge in customer service, assembly, production & medical field and any other field to make a significant contribution.Goldsboro, NC 27530EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated and well- rounded professional with extensive customer service experience seeking to apply robust customer service techniques, warehouse, clerical work, medical training towards career advancement opportunities with a dynamic healthcare firm, customer service department, or assembly worker, etc. Provide high-quality patient care in rehabilitation, home-healthcare and nursing-home settings.Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing.Provided nursing assistance to residents in a 120-bed long-term-care facility. Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming. I am very compassionate and technically skilled in attending to patients in diverse healthcare settings. Authorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeCircle K - Goldsboro, NCFebruary 2020 to May 2020Working with the public. Cleaning, cash management, etc. Assembly WorkerAAF Flounders - Smithfield, NCJanuary 2018 to July 2018Assembly air filters, inspection of product. Maintenance, computer essential, etc. Office Manager, Medical Assistant, and Consumer Registration Tech. White Oak Group Home - Mount Olive, NCFebruary 2014 to August 2017- Schedule appointments, answer phone calls, route phone calls, check in and out visitors and residents.- Answer multiple telephone lines, taking messages and directing calls.- Responsible for assuring the readiness of the reception area, opening the office at the designated time and having all front desk services fully operational at the start of business hours.- Collect and scan personal, medical, and insurance information to provide accurate verification of benefits.- Responsible for collecting copays, deductibles and/or past due balances when patients check in.- Maintain and transmit correspondence and medical records by mail, e-mail and fax Knowledge of EMR software, Microsoft Office and HIPAA regulations.- Contribute to team effort by accomplishing related tasks as needed.- I have great work ethic and pay close attention to detail is imperative.- Work in a fast paced environment while being able to multi-task.- Flexible with work hours- Plans, implements and evaluates the programs services and activities provided in the group home.- Provides supervisory oversight, technical guidance and advice to staff. Maintains group home facilities and performs related administrative duties.- Provides liaison with the public, police, courts, schools and other professionals.- Plans, implements and evaluates the programs, services and activities provided in group home.- Participates non long-term planning by evaluating current programs, identifying gaps in service, recommending and developing new programs and making modifications to existing programs.- Determines policy and procedures for the day-to-day operation of the group home.- Coordinates the delivery of a variety of therapeutic counseling programs for the group home residents and their families, including group and individual counseling sessions, under the auspices of the Court Psychologist, etc.- Hire and evaluates staff, assigns and reviews work; completes performance appraisals and provides feedback to staff; takes appropriate action as warranted by performance including recommending awards, disciplinary action or further professional development opportunities.- Ensure that current and new personnel, including counselors, relief workers and externs, are trained regarding both administrative and legal procedures; provides orientation, etc. Assistant ManagerDollar General - Goldsboro, NCOctober 2014 to November 2016 Resolve customer preferences to determine focus of sales efforts Confer with potential customers regarding Review operational records and reports to project sales and determine profitabilityCashierPantry Inc - Goldsboro, NCFebruary 2014 to August 2014 Monitored customer preferences to determine focus of sales efforts Resolved customer complaints regarding sales and service Conferred with potential customersTeam Leader ( Assembly Worker )Cooper Standard - Goldsboro, NCApril 2013 to November 2013- Responsible to ensure efficiency and quality in the assembly of manufactured goods. Ensured and maintained the flow of production at all times Observed equipment operations Maintained communication with technicians, supervisors, and operators to ensure product quality and rectify problems. Maintenance, computer essential, etc. Team Leader (Assembly Worker)Uchiyama America - Goldsboro, NCFebruary 2012 to January 2013Production team leaders instruct their teams on the proper use of safety equipment and emergency procedures should they be necessary at any point during the production process. Production team leaders must ensure that their team members are supplied with protective gear, including safety glasses, gloves and protective outer clothing. The team leader is responsible for safety checks on all equipment operated throughout the production process, as well as monitoring activities of workers during production. Security and sanitation of the manufacturing plant is also a concern for team leaders. If incidents occur compromising safety or security, the team leader reports them. Customer ServiceKmart - Goldsboro, NCMarch 2011 to February 2012 Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills Checked to ensure that appropriate changes were made to resolve customers' problems Conferred with customers by telephone or in person to provided information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Direct Care StaffMat Group Inc - Dudley, NCAugust 2008 to November 2009 Reminded patients to take medications or nutritional supplements Documented or otherwise reported observation of patient behavior complaints, or physical symptoms to nurses Recorded vital sings, such as temperature, blood pressure, pulse, or respiration rate Health Care Tech. IIO'Berry - Goldsboro, NCJune 2007 to July 2009 Maintained records or patient care condition, progress, or problems to report and discussed observations with supervisor or case manager. Cared for patients by changing bed lines, washing and ironing laundry, cleaning, or assisting with their personal care Provided patients with help moving in and out of beds, baths, wheelchairs, automobiles, with dressing, and grooming.EducationDiploma in Medical AdministrationUltimate Medical Academy - Tampa, FL2014 to 2015High School DiplomaWayne Community College - Goldsboro, NCJanuary 2007 to June 2007Skills Microsoft office, payroll, epas (3 years) Behavioral Health (4 years) Program Development Medical Records Order Entry Individual / Group Counseling Group Therapy Individual / Group Counseling Medical Records (6 years) Order Entry Mental Health Counseling Case Management Medical Terminology Behavioral Therapy Social Work Motivational Interviewing Autism Experience Special Education Crisis Intervention Applied Behavior Analysis Cognitive Behavioral Therapy Addiction Counseling Research Child & Family Counseling Meeting Facilitation Behavior Management Medication Administration E-commerce Time management Curriculum Development Administrative Experience Crisis Management Supervising Experience Teaching Program Management Caregiving (10+ years) Experience with children Communication skills English Developmental disabilities experience Data collection iOS (5 years) Mac OS (4 years)Certifications and LicensesCRC Certificate2009 to Presentdriver's licenseNovember 2021 to November 2023CPR CertificationAssessmentsWork style: Reliability ProficientDecember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional Information Experience with Microsoft Word, Excel, PowerPoint, Outlook Typing skills Dependable Team Player Customer Service Oriented Trustworthy |
