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Customer Service Criminal Justice Resume...
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Candidate Information
Title Customer Service Criminal Justice
Target Location US-FL-Brandon
Email Available with paid plan
Phone Available with paid plan
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Reese Letcher Home: PHONE NUMBER AVAILABLEP.O. Box Street Address  EMAIL AVAILABLELINKEDIN LINK AVAILABLEServices Management SpecialistSeasoned, highly efficient, and well-organized professional with over fifteen years of experience in Public Safety compliance at a supervisory level is seeking favorable full-time employment. Extensive knowledge of the Criminal Justice and Legal system, knowledge of investigative skills, the use of various materials used in those investigations. Accustomed to monitoring and auditing of various policies and procedural compliance to minimize exposure risk. Core strengths include:Management Experience Perform Research, including Case Management Studies, working with State, Federal Laws / Other Legal issues Various types of Advanced Legal Management Skills with Legal Record Research, Analytical Thinking & Creative Problem Solving, Legal Reports and Documents Preparation Extensive Customer Service; Forensic Interviewing Experience and Investigations Twenty years of experience in the field of Human Services for the State of Florida; State Circuit Court, Policy and Procedures for the both Department of DCF/HRS and the Florida Department of CorrectionsProfessional ExperienceSalvation Army of Tampa 10/31/2022-PresentSouthern District1603 North Florida AveTampa, Florida 33602Case Management SpecialistInterviews, accepts, and provides comprehensive, long-term, structured, complex, case managementservices for an assigned caseload of clients participating in an established life management program;understands the uniqueness of the clients history in order to determine most effective program plans;develops comprehensive program plan/goals and evaluates client's progress by conductingmentoring and counseling sessions with client and/or staff; serves as advocate for client in order toacquire services that will enable them to functionally cope with their environment. Ensures constantcompliance with funding requirements.ESSENTIAL FUNCTIONS: This position description should not be interpreted as all inclusive.It is intended to identify the major responsibilities and requirements of this position. Theincumbents may be requested to perform job-related responsibilities and tasks other than thosestated in this position description.Works closely with supervisor to ensure process improvement of intake process when needed.Core Civic (Contracted; US Marshals Service)Citrus Detention FacilityLecanto, FloridaCorrectional Specialist (02/01/2021-05/22/2021The Correctional Specialist performs r/routine duties in accordance with established Detention Facility policies, regulations and procedures to maintain order and provide security in a Detention Facility, which houses USMS Detainees. They will initiative all required duties by performing security functions limited to areas without inmate contact. Implementation of the duties required to carry out, specific post orders written. Monitor the All Safety and Security practices within the Detention Facility which include; The preparation and dissemination of safety and accident reports as required by policy notify appropriate personnel in cases of serious and unusual incidents and emergencies. To accurately assist in the functions as periodic inmate/resident counts. Conduct visual and audio surveillance for extended periods of time, including the reliable repetitive identification of inmates/residents by visual means of all USMS Inmates assigned to the Federal Marshals Housing section. As a Correctional Specialist we assist in the prevention of escapes USMS Inmates and ALL Inmates assigned to our Specific Housing Unit Perform other duties which may involve the ability to Intake and Release of USMS Inmates Entering and Exiting this Secured FacilityInnovative Facilities (Federal VA Hospital Police Contractor) 10/09/2019-03/22/2020James A, Haley VA HospitalTampa, FloridaPolice Traffic Coordinator Prepares daily program log by obtaining information such as source, location and length of stay Reports Calculates exact time and number of vehicles and slots available for people coming onto VA Property for varies Reasons Assigns Parking Staff with the proper material to properly handle each Patients problem properly Creates and issues computerized program schedule for the station Maintains that each vehicle is properly logged in and other operational procedures are done according to VA Police Policy Coordinates with VA POLICE to solve logistical problems in coordination of over-sized vehicles or with unauthorized items Performs clerical functions as needed Performs other duties as assignedDirections for Living 05/06/2019 10/17/20191437 South Belcher RoadClearwater, FloridaSOAR Benefit SpecialistThe SOAR Benefit Specialist is responsible for; Assisting individuals who has either a mental or physical disability, Navigate the application, in the process for SSI/SSDI. Have the knowledge or be familiar with federal / state public benefits programs, laws and requirements. Provide and/or direct all outreach services for their or any other agencies.Unlimited Paths Inc (Contracted Provider)Panama City, Florida 05/2017 TO 12/2017Florida Department of CorrectionsPolk Correctional Institution (Required for EOS)WEST-CARE FOUNDATION (Contracted Provider) 06/2016 TO 04/18/2017Fla. Dept. of Corrections (Probation/Court Ordered)Saint Petersburg, FloridaCorrectional Case Manager/CounselorI O P Correctional Counselor / Case Managers at a Drug and Alcohol Residential and Institutional Programs; Develops recovery plans to reduce those inmates/clients from returning due to relapse or having commit new crimes related to the problems with drug offenses. Prepare reports on offenders' criminal histories, assess the treatment received and supports offenders received while completing the program. Meet with Inmate/Clients while in the program, provide status reports to the Courts, the Fla. DOC probation on the Offenders which include, education and job training, the offenders/clients progress in being re-employable in society. Case managers/Counselor; Case load of 30 Client- offenders on my caseloads; 15 in the AM & 15 in the PM, depending on staffing. Potentially the more dangerous clients may require more time and attention. The Case Managers/Counselor who supervises the more intensive clients will have smaller caseloads.Specialized Training: As a 2nd Class Hospital Corpsman, I performed the duties to assistants Navy Physicians in the prevention and treatment of disease or injury to Navy and Marine personal and their dependents. To provide health care to Navy and Marine Corps personnel who are deployed either on a Naval Ship or in a Naval Hospital and/or Marine installation and are operational forces or on shore activities and other authorized beneficiaries Completed DCF/HRS Substance Abuse & Mental Health Certificate (FARS) 08/2019 Supervisory Experience; Certified State Correctional Officer for the Florida Dept of Correction 08/1985-02/2007 HOMELESS CASE MANAGEMENT COURSES PART 1 & 2EducationAssociates Degree-Paralegal Studies, Tampa College, Tampa, Florida January 1994Bachelors Degree-Social Science, Saint Leo University, Saint Leo Fla. September 1990Masters Degree- Criminal Justice w/Forensic Interviewing, Colorado Technical. University-2016Certification-Correctional Officer Academy, South Florida State College Nov 1996Additional ExperienceUnited States Navy & Naval Reserve-Honorably Discharged2nd Class Hospital Corpsman-SARReferencesAvailable Upon Request.

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