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Click here or scroll down to respond to this candidateCandidate's Name
Louisville, KY Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryVersatile and dynamic professional with a rich background in education and management. Holding a Master's degree in Special Education, they initially excelled in creating individualized learning plans and fostering educational growth. Transitioning into management, they demonstrated exceptional leadership in the hospitality industry, overseeing operations, sales, and customer service with a strategic and results-driven approach. Skilled in team building, problem- solving, and cross-cultural communication, this professional is adept at driving business success and enhancing team performance. Their bilingual abilities and adaptable skill set make them an ideal candidate for senior management roles requiring innovative leadership and operational excellence. SkillsSalesStrategyPerformance ImprovementsMotivationProblem ResolutionCross-Cultural CommunicationsBilingual Spanish/ EnglishLeadership and team buildingBusiness AdministrationOperations OversightSchedule ManagementStrategic PlanningExperienceGENERAL MANAGER 03/2021 - 03/2024Sweet Havana - Louisville, KYManaged all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.Resolved customer complaints quickly while maintaining high quality standards of service delivery. Trained employees on duties, policies and procedures. Built and maintained loyal, long-term customer relationships through effective account management. RESTAURANT GENERAL MANAGER 08/2018 - 02/2021Ole restaurant group El taco luchador - Louisville, KY Ensured compliance with health, safety and sanitation standards. Maintained accurate inventories of food, supplies and equipment. Monitored daily operations to ensure adherence to established policies and procedures. Developed marketing strategies to promote restaurant services. Recruited, trained and supervised staff members.Scheduled staff shifts and monitored labor costs.KITCHEN SUPERVISOR 07/2017 - 07/2018Ol restaurant group, El taco luchador - Louisville, KY Conducted regular performance evaluations of kitchen personnel. Created daily, weekly and monthly work schedules for kitchen staff. Ordered necessary supplies and equipment to maintain efficient operations in the kitchen. Resolved customer complaints regarding food quality or service issues. Maintained records of employee attendance and payroll information. Ensured all kitchen staff adhered to food safety and sanitation regulations. TEACHER 08/2008 - 07/2016Martires de Barbados School - Havana, CubaAssessed student performance through tests, quizzes, and other assessments. Provided individualized instruction to meet the needs of all students. Instructed students in academic subjects such as language arts, social studies, and history. Maintained a safe and orderly learning environment for all students. Created meaningful projects that allowed students to apply their knowledge in real world situations. Established positive relationships with parents to ensure effective communication regarding student progress and well-being.Incorporated instructional best practices such as differentiated instruction into lesson plans. Enforced school rules and regulations in order to maintain an appropriate learning environment for all students. TEACHER 09/2005 - 07/2008Solidaridad con Panama School - Havana, CubaDeveloped and implemented lesson plans based on curriculum objectives. Assessed student performance through tests, quizzes, and other assessments. Provided individualized instruction to meet the needs of all students. Instructed students in academic subjects such as math, science, and language arts. Established positive relationships with parents to ensure effective communication regarding student progress and well-being.Utilized technology-based learning tools to enhance classroom instruction. Education and TrainingInstituto Superior Pedaggico Enrique Jos Varona - La Havana, Cuba Master of Education Special Education, 07/2005 |
