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Click here or scroll down to respond to this candidateCandidate's Name
Pittsburgh, PA Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE Technology SpecialistInformation Technology Manager with experience working for fortune 500 companies. Highly experienced in the Information Technology field. Advanced background in computer operations, procurement, capacity planning, disaster recovery planning, data administration, strategic planning, and server management. Ability to translate internal customer needs into technology solutions and implementation strategies. Proven leadership with the ability to multi-task and drive projects to completion. Thrives in a technically challenging environment.Technical SkillsPlatforms: Administration of Linux Unix Windows Operating Systems: AIX HPUX IRIX AT&T Sys 5/RAS 5 Solaris Windows NT 2000 XP 7 10 Software: BEA-Weblogic Microsoft-Office Lotus-Notes ccMail Sametime Microsoft Communicator Sharepoint Visual Basic for Applications Shell Scripting ServiceNow Zenoss Protocols: Remote Admin TCP/IP PC Anywhere Citrix Client Windows Remote Desktop Professional ExperiencePNC Bank, Pittsburgh, PA 2017 - 2023PNC Is the 5th largest bank in the United StatesSystem Integrator Enterprise Tech & Security Business Partner Collaborate with internal Lines of Business to provide server platforms needed to run the banks suite of service offerings. Facilitate multiple projects through the development cycle from inception through successful implementation. Resolve any roadblocks to implementation keeping all projects on track for the go-live target date utilizing SharePoint and Service Now systems. Redirected the flow of the build path through the build cycle when unexpected roadblocks were encountered. PNC Bank, Pittsburgh, PA via TEKsystems Global Services 2015 - 2017 PNC is one of the United States largest diversified financial service organizations. Technical Lead for the Greenfield Bridge Project Provide legacy server performance utilization reports via Zenoss. Make recommendations for CPU and RAM sizes for new virtual server builds. Screen server build requests from the Service Integrators for completeness and correctness at the start of the server build cycle within the SharePoint and Service Now systems. Redirect the flow of the build path through the build cycle as needed. UPS, Timonium, MDThe worlds largest logistics company.Senior Project Coordinator/Analyst 2013 - 2014Responsible to maintain the ups.com website as the Maryland Internet Group (MIG) liaison to other customer technology groups (developers, programmers, QA, and others such as hardware/network/security/firewall teams). Investigated all incidents that affect the operation of the ups.com website for weekly and monthly availability reporting. Produced results-based reports for upper management for results and issue tracking. Installed new content via Repliweb for ups.com on a daily basis within installation window. Provided resolution, escalation, or collaboration to resolve system anomalies leading to ups.com 99.9% availability. Supported the Web and Application Linux Servers running RedHat Linux and Apache web server. Administered Application Weblogic clustering and maintained ccfg file entries to improve performance. Maryland Internet Group (MIG) 2012 - 2013Senior Environment CoordinatorWorkload scheduler for installations of new migrations, software fixes, configuration changes, hardware upgrades/changes/repairs/patches, and special requests. Scheduled daily production workload for ups.com covering new installs, program updates, configuration changes, patches, and emergency fixes during low volume times. Candidate's Name EMAIL AVAILABLE Page 2 Produce reports for upper management for results and issue tracking. Provided resolution, escalation, or collaboration to resolve system anomalies leading to ups.com 99.9% availability. Maryland Internet Group (MIG) 2007 - 2012Senior Web Technical SpecialistSupport for ups.com globally 24/7/365 for 99.9% availability of the product for worldwide clients. Supported hardware/software monitoring and error resolution for out of hours issues. Installed software on all test environment platforms to resolve pre-release errors. Monitored the daily operations and maintenance of two remote computer data centers for denial of service attacks. Development of recovery procedures to ensure continued operations in the event of a disaster. Administered the RedHat Linux Web and Application Servers in test and production environments. IT Consulting (self-employed), Pittsburgh, PA 2004 - 2007 Aided small businesses and individuals with all IT/PC solutions: servers, networks, hardware installation, application installation, configuration, training, and support. Verizon Communications, Pittsburgh, PA 1999 - 2004 U.S.-based Broadband and telecommunications company. Assistant Manager/Systems Administrator/Infrastructure Administrator Administered to critical systems and networks in computer rooms across Pennsylvania, New Jersey, and Delaware in support of the Network Operations Department on a 24/7/365 Support basis. Managed desktop user support for approximately 1500 users, provided training, security, systems access, and support teams for MS and UNIX server networks, testing platforms (RISC 6000 servers) and related LAN/WAN administration. Resolved connectivity issues between MS application servers, UNIX servers, and legacy systems to provide users with one desktop GUI interface that was platform independent and gave users access to all systems. Created a disaster recovery plan with off-site weekly backups. Established Network Operations first LAN and, subsequently, transitioned the network through two major upgrades. Administered: Windows NT, 2000, XP systems and UNIX systems: AIX, HPUX, IRIX, AT&T System5/RAS 5 and Solaris including updates, disk space allocation, user account maintenance, backups and network issues with Cisco routers, hubs, and switches. Administered Lotus Notes, Sametime, and MS Office Suite. Administered and trouble shot remote systems via Remote Admin, TCP/IP, PC Anywhere, Citrix client, and Windows Remote Desktop for out of hours coverage. Served 8 years in the Corporate Mainframe data center. Used TSO, JCL, Jes2 and Jes3 daily to accomplish batch processing runs.EducationBachelor of Science (BS), Electronics Engineering, Point Park University, Pittsburgh, PA Course work in C programming at Bell Labs, Lisle, IL Award Achievement of Excellence Award Highest Honor awarded by Verizon Communications Quality Process Improvement Award -- Verizon Communications Network Operations |
