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Title Case Manager Customer Service
Target Location US-TX-Amarillo
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Bell St #96Amarillo Texas, Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: Social Services Provider PositionSkills: Consistency, Cooperation, Attention to Detail, Setting Boundaries, Delegation, Problem SolvingWork HistoryParent Support Worker, Saint Francis Ministries2022-2024Complete service authorizationsProvide community servicesMeet with clients to complete assessmentsMonthly reportingRecovery Support/Alumni Specialist, Cenikor FoundationsCompleted enrollments for servicesProvided community resourcesMet with clients in their homes or in the communityOutpatient Case manager, Columbia Care ServicesCompleted S.I.P. notes (collaborative documentation)Provided resources to community accessMonitored progress in treatment plan collectively with therapistOperations Director Assistant, Rogue Retreat, 2020-2021Complete risk assessments for shelter applicantsAccurately enter client data into program database for current clients and applicants on our waiting listMonitor, maintain, and order supplies for all departmentsOffer consistently positive customer service interactionsDirect Support Professional, Living Opportunities, 2019-2020Facilitated healthy daily routines for individuals with disabilities including medication administrationAssisted with taking clients on community outingsAccurately documented client activities and interactions each shiftAdministrative Guest Relations Director, Amarillo Skilled Care, 2018Ensured that all residents were receiving consistent care and that their requests and concerns were heard and met efficientlyAssisted in creating and/or scheduling activities for residents both in and outside of our communityAccurately maintained records of resident activities including guests and vendor details for future engagementsEducation and CertificationWest Texas A & M Office Administration CertificateCertified Mental Health/Recovery mentor

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