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Click here or scroll down to respond to this candidateSKILLSEXPERIENCEEDUCATIONCandidate's Name
SALES PROFESSIONALPHONE NUMBER AVAILABLE bkarner@family oors.com Severna Park, MD 21146 Seasoned entrepreneur and proprietor of Family Floors since 1996, adept in sales management and customer relations. Expert at crafting marketing strategies that enhance client loyalty, with a proven record in negotiation and small business operations. Elevates team performance through targeted employee training, ensuring top-notch service delivery. Negotiation Customer Relations Problem Solving Organizational SkillsOWNERFamily FloorsSeverna Park, MDJuly 1996 - Present Managed the daily operations related to customer service, inventory management, and marketing. Maintained a high standard of customer service through quality assurance checks. Negotiated contracts and agreements with business partners, vendors, and customers. Developed and implemented strategies to increase customer satisfaction and loyalty. GENERAL SALES MANAGERCarpet Fair/Bill's CarpetBaltimore, MDSeptember 1982 - June 1996Managed the daily operations of the sales department, including budgeting, scheduling, sta ng, and performance reviews. Provided training and guidance to new sta f members on sales techniques and customer service standards. Developed and implemented e fective sales strategies to increase overall pro tability. Commissioned Sales; Asst. Manager; Store Manager; District/regional Manager; General Sales Manager (25 stores, 200 employees)BACHELOR OF SCIENCE (B.S.) IN NATURAL/SOCIAL SCIENCES Johns Hopkins University, Baltimore, MD, USJun 1992Relevant CourseworkExtracurricular Activities Numerous Graduate Level Courses and Seminars Peabody Conservatory Student |
