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Click here or scroll down to respond to this candidateCandidate's Name , CAPStreet Address Nevin LaneFort Washington MD Street Address
Cell PHONE NUMBER AVAILABLEE-mail EMAIL AVAILABLESummaryResults oriented with a desire to do more than is required in a job. Strong interpersonal skills with an ability to work effectively with people in a variety of fields. Highly productive achiever who works well with little supervision and learns quickly.Employment2006 Present THE PETERSON COMPANIES Fairfax, VASr. Executive Assistant to EVP of Asset Management, Marketing & Operations, Office Manager- National Harbor Project, Oxon Hill, MDServes as the principle personal and administrative support to the Executive Vice President of Asset Management, Marketing & Operations for the Peterson Companies National Harbor Project. Duties range from standardized office support assignments to performance of administrative duties involving decision making and judgment. Public contact is a major component of this position, both internal and external to the organization. The position requires contact with project staff, executives and managers of other units within the organization, representatives of other state and local agencies, clients, service recipients, elected/appointed representatives, and the public. Responsible for coordinating business functions of the department which includes personnel administration, office coordination, and budget monitoring and management.Interpersonal SkillsManages access to the Executive Vice President of Asset Management Marketing & Operations by screening calls and visitors to determine appropriate course of action. Serves as a liaison, with delegated authority, between the EVP of Operations and subordinate units (Property Management, Marketing, Security, Janitorial, Engineering/Facilities Maintenance, Marina, and Parking) by relaying instructions and information and following commitments through to completion. Interacts and communicates with a strong degree of judgment and discretion.Knowledge - ProgramDemonstrates an awareness of the programs, operational structure and EVP of Operations scope of responsibilities. This position requires an awareness of specific functions and staff assignments within the organization. Demonstrates working knowledge of policies, procedures, and processes required within the project. Demonstrates familiarity with rules, regulation, and laws affecting the project.Problem SolvingIdentifies and resolves problems that would not require EVP of Operations direct involvement. Problems are addressed in accordance with priorities, policies, commitments, and project goals. Researches and makes recommendation on unusual and novel situations.Planning & OrganizingMaintains EVP of Operations calendar, schedules appointments without prior approval based on knowledge of his responsibilities and issues of importance. Locates and assembles information for various reports, briefings, and conferences. Makes travel arrangements. Candidate's Name Page 2 of 3Communication - WrittenIndependently researches, develops and drafts letters, memos, and reports to communicate the EVP of Operations decisions, ideas, and agenda.Information/Records AdministrationManage and monitor a variety of information impacting the EVP of Operations responsibilities. Researches information to support conclusions and recommendations. Establishes and maintains paper and electronic files and records for the EVP of Operations.BudgetingIn conjunction with the EVP of Operations, advises subordinate units on fiscal matters such as budget planning, budget analysis, and funding sources. Monitors and reconciles departmental budget and tracks travel and office expenditures.2005 2006 - Office Hospitality Coordinator/Office Manager - Peterson Development Company - National Harbor Project, Oxon Hill, MDSupported a 20-person office and managed a staff of one individualOrganized and maintained a schedule of over 30 meetings within a 2 week time periodUpdated website contentMaintained National Harbor interest databaseTrained new employees on interoffice procedures2003 2005 - Administrative Assistant -Peterson Retail Management - Fairfax, VAProvided support to the Director of Retail Property Management along with a support staff of six Property ManagersManaged calls and provided problem resolution to over 400 tenants in both Virginia and MarylandTrained new Administrative Support staff as we opened new on-site officesMaintained logs of pertinent information for the various centersServed as on-call back-up to Property Managers and Director Education2023 Mass Injury Incident Tabletop Preparation (Facilitators In-House Course) National Harbor, MD Emtrain Online HR, Compliance & Harassment Training (Online Certificate Program) National Harbor, MD Preventing Workplace Harassment 12-US30A2022 Leadership Training with Edward Pallas, Ed.D. (Facilitator In-House Course) National Harbor, MD Certified Executive CoachEmtrain Online HR, Compliance & Harassment Training (Online Certificate Program) National Harbor, MD Workplace SafetyCode of ConductPreventing Workplace Harassment 11-US35(u)AnnualConflict ResolutionCandidate's Name Page 3 of 32021 International Association of Administrative Professional (IAAP) (Proctored Exam) Kansas City, MO Obtained NCCA-accredited credential Certified Administrative Professional Designation (CAP) Everything DiSC Work of Leaders Learning Experience (Facilitator & One-on-One Coaching) National Harbor, MD Diversity Equity & Inclusion (DEI) Workshop For Leaders (Facilitator In-House Course) Fairfax, VA Equity, Inclusion & The Work-Life Experience Fairfax, VA 2020 Anti-Harassment Manager Program (Facilitator In-House Course) Fairfax, VA Recovery from Chemical Attack & Vehicle Borne Improvised Explosive Device National Harbor, MD Tabletop Exercise Collaboration Between Public & Private Partners 2004 Life Lessons Seminars Fairfax, VAFacing Ethical Challenges (In-House Courses)Providing World Class Service: It Begins Within (In-House Class) Teaching Buffalo To Fly Like Geese: Leadership & Teamwork (In-House Class) 2001 Interactive Intelligence Chantilly, VAEIC 1.3 Basic Reporting (On-Line Class)Certified in retrieving call statistic report data from the telephone system's SQL database Interactive Intelligence Indianapolis, INEIC 1.3 System Administration Certification Class (3 Days) Certified EIC System Administrator1995 Northern Telecom Richardson, TXMeridian 1 Option 21-81 Maintenance School (5 Days) Certified Nortel Maintenance Technician1994 Northern Telecom McLean, VAMeridian 1 Option 21-81 Database For Technicians (10 Days) Certified Programming Technician1990 Stonewall Jackson High School Manassas, VAHigh School DiplomaAwards ReceivedMVP Award, December 2011 (The Peterson Companies)5-Year Service Award, December 2008 (The Peterson Companies)Cavalry Award, December 2006 (The Peterson Companies) ReferencesFurnished Upon Request |
