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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Tuscany Pointe Trl.Naples, Fl Street Address
Home: PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARY OF QUALIFICATIONSTo obtain a challenging position utilizing skills, training and experience in Business Administration. Fifteen years clerical experience in a variety of business settings.Computer Skills: MassCourts System, Microsoft Edge, EfileMa. Warrant Management System, Microsoft Office, Outlook, Filemaker Pro, Word perfect (Windows 6.0), & Lotus 1,2,3.Administrative Skills: multi-line phone systems, typing, data entry, fax and copy machines. Customer Service Skills.ExperienceEastern Housing Court3/2016 Present Operations Supervisor I - IISupervises 11 staff members within the office of the Clerk-Magistrate,Supervises all case processing activities within a major work unit, including thepreparation of new entries, court orders, bonds, judgments, warrants, court lists andvarious dockets, assures the completeness and accuracy of court records, coordinatesthe scheduling of cases and hearings, and the maintenance of all filesProvides supervision and to staff supervisedAdvises employees when unusual situations arise or when new procedures are implementedPerforms assigned duties and assists less experienced users on MassCourts and case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reportingSupervises the development and implementation of training programs within the work unitProviding instruction on dealing with operational issuesProvides customer service to attorneys, and the publicCoordinates information concerning cases processed to the staff and publicAssist in creating and applying new procedures and office policiesDemonstrates abilities to identify problems develop solutions to resolve them within the officeTrains staff in the use of computer systemsPerforms advanced supervisory duties, including reviewing work performancemotivating subordinates to work more effectively, identifying problems with performanceand solutions to those problems, determining training needs to improve performancesRegularly monitors the work and performance of the officeEvaluates and recommends ways to improve case processing activities within the officeParticipates in the hiring and promoting of staff within the office including serving on a panel to interview applicants and making recommendationsResponsible for accepting all new entriesCashierBackup cashier and backup BookkeeperMay serve as the back-up to the Office Manager as required; andPerforms the duties of the lower level within this series as requiredBoston Housing Court2/2006-2016 Case Coordinator IIResponsible for overall operation and maintenance of Criminal Dept., its daily functions and keeping of case records.Answer PhonesAssist the public in retrieving the information they need.Entering casesTransferring casesOut of court docketingResponsible for Issuing and recalling warrants.Assist other departments within the housing court when needed.Keeping track of cases filed and enteredBoston Housing Court2/2004-2/2006 Case Specialist IAnswer PhonesAssist the public in retrieving the information they need.Entering casesTransferring casesOut of court docketingResponsible for Issuing and recalling warrants.Assist other departments within the housing court when needed.Easter Seals Massachusetts, Boston, MA2002 Office ManagerMaintain Operation of the OfficeAnswer phonesInput client informationTrack ClientsPrepare client chartsOrder suppliesAssist the Computer instructor with classesThe B.E.L.L. Foundation, Inc., Dorchester, MA2001 -2002 Administrative AssistantAssist Program Officer with workshops and running of programs.Assist Recruitment department in recruiting tutors.Assist the director of Education with organizing and distributing curriculum.Assist in the operating of one of the program sites.Setting up of interviews.Making reference check calls.Managing the office.Answered phones.Incoming mail.Filing, copying and other basic clerical duties.Ordering of supplies.Roxbury Youthworks, Inc., Roxbury, MA1998-2001 ReceptionistAnswered phones.Incoming and outgoing mail.Filing, typing, copying and other basic clerical duties.Arranged meetings for the Board of Directors.Receive and log checks.Ordering of supplies.Co-coordinator for annual meeting.Preparing sick and vacation balances.Jobs for Youth, Boston, MA1996 Administrative AssistantServed as back up for Administrative Assistant.Answered and monitored multi-line phone system.Performed basic clerical duties such as copying, filing and greeting visitors.Preparations Hair Salon, Dorchester, MA1994-1995 HairstylistPerformed basic hair styling procedures such as perms, relaxers, and haircuts.Answered salon phones and scheduled appointments for self and other staff.Make A Difference Productions, Roxbury, MA1991-1994 Clerical AssistantAssist local community Production Company on a volunteer basis with clerical functions.Provided assistance to Director in the areas of event planning and fund raising.Northeastern University, Boston, MA1990-1991 ClerkAll basic clerical duties as assigned.Delivered mail throughout campus.EDUCATIONEducation DirectProfessional Secretary ProgramSpring 2004Kaplan CollegeAttended 2004-2005Roxbury Community College, Boston, MAAttended in 2000-2001Jobs for Youth, Boston, MAGED received 1996; Business Partners Program Certificate of Completion |
