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PHONE NUMBER AVAILABLEEMAIL AVAILABLECAREER OBJECTIVEVersatile candidate with vast experience providing outstanding customer service and office support. Proven ability to handle a variety of tasks with accuracy, efficiency, and a high degree of professionalism. Demonstrated expertise in managing front office operations such as greeting visitors, answering phone calls, taking messages, and scheduling appointments. EXPERIENCEKinder Care  Lead Teacher, Three-Year-Olds Classroom March 2021 - Present Organized and used variety of teaching techniques, maximizing individual and group learning. Managed student behavioral issues to optimize classroom learning environment. Motivated and engaged students, developing skills and knowledge for academic foundation. Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students. Coached students in developing critical thinking skills through group activities and projects.The Joy of Learning Center  Lead Teacher for Pre-Kindergarten, Toddlers, and Infants February 2016 - 2021 Delivered engaging lesson plans, inspiring learners to explore topics outside of class time. Provided guidance and support to new teachers during their first year of teaching. Implemented behavior modification strategies for difficult students who struggled with discipline issues. Mentored new teachers on the development of lesson plans and classroom management strategies.Westin Hotel  HousekeepingJune 2013 August 2015 Inspected guest suites and public areas daily to ensure high standards of cleanliness. Cleaned and restocked restroom areas with towels and toiletries. Cultivated positive relationships with customers by ensuring that their needs were met. Disinfected and deep-cleaned upholstered furniture and carpets. Adept at following instructions from supervisors regarding specific cleaning tasks. One Stop Career Center  ReceptionistFebruary 2009  August 2011 Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions. Provided typing, word processing, and clerical support and assisted with special projects. Delivered accurate phone messages to personnel with legibly written call-back numbers and names. Assisted with administrative tasks such as filing documents, copying materials. Compiled data from various sources into organized reports for management review. Scheduled conference rooms for meetings and special events as needed. EDUCATIONStratford University  December 2013SKILLS Telephone skills Customer and Client Relations Business Operations Understanding Business Correspondence Time Management Oral Communication Written Communication Group and Individual Instruction Diverse Classroom Setting Effective Listening Technical and Computer ProficiencyAwards And Achievement- Most Improved Employee- Most Dedicated Teacher Of The Year- Employee Of The Year