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Title Call Center Administrative Assistant
Target Location US-PA-Parkesburg
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Administrative Controller - Company ICoatesville, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLELooking forward to growing with in a company that I can completely invest myself in. Authorized to work in the US for any employerWork ExperiencePatient Care Coordinator/ReceptionistThe Center for Sleep Apnea and TMJ - Limerick, MEApril 2017 to October 2020Worked in the patient call center making appointments, answering any questions the patient had about upcoming testing. Sent emails to the doctors for refills on prescriptions and tests that needed to be scheduled. Informed the correct medical staff about test results that patients were waiting on. The call center took over 200 calls a day with two of us. Schedule patient for appointments needed and verified insurance while on the phone. That way when they finally got to the doctors insurance was taking care of so the front desk was not going to get backed up. We all worked as a team and that makes everybodys day a lot smoother.Administrative AssistantNo Dig Pipeliners,Inc - West Chester, PAMarch 2014 to August 2017Answered phones, wrote up proposals, made sure guys were given proper information about the job, called in PA one calls, filed, did estimates if needed, wrote up job orders, and billing, payed company bills, used Microsoft Word and excel. Also can work with Quick books, and have very professional phone skills. School Bus DriverKrapf Bus Company - Glenmoore, PAMarch 2012 to February 2014Duties: Transported students to and from school safely. ReceptionistExton vision center - Exton, PAApril 2006 to July 2011my Job was to verify insurance and schedule patients for appointments. I also helped patients pick out frames. I ordered all the contacts also billed insurance for the part that was due from insurance. Also cleaned rooms and helped the doctor when needed.Dental assistantGental Dental - Thorndale, PAApril 2002 to September 2006Duties: Processing insurance, scheduling patients, filing, answering phones, assisting the Doctor as needed. Billed third party insurance companiesOctober 2001- February 2005: Rental DentalDuties: Dental assistant - took x-rays, scheduling, filing, making the patient feel comfortable. Breaking down rooms to clean after each patient. Assisted the Doctor chair side. Helped deliver dentures and also did denture try- ins. Wrote up lab slips or entered them on computer. Sat chair side during implant procedures. Pro formed the zoom whitening on patients in office. EducationHigh schoolBishop Shannahan - West Chester, PASeptember 1996 to June 1999Skills Dental assistant (10+ years) Dental assisting (10+ years) Microsoft word (5 years) MULTILINE (7 years) phone skills (10+ years) sterilization (10+ years) Dental Dentrix (10+ years) scheduling CPR (10+ years) Receptionist (10+ years) Microsoft Excel Microsoft Office (2 years) Typing Microsoft Outlook Dental Office Experience Computer Literacy Dental Receptionist Customer Service (10+ years) Medical Billing (10+ years) Chairside Assisting (10+ years) Medical Imaging Infection Control Training Driving Commercial Driving Bus Driving School Bus Driving Medical Office Experience Phone Etiquette Front Desk (10+ years) Eaglesoft (4 years) EMR Systems (7 years) HIPAA (10+ years) Medical Scheduling (10+ years) Laboratory Experience Insurance Verification (10+ years) Medical Records (10+ years) Data Entry Proposal Writing Medical Coding (10+ years) Medical terminology (8 years) HVAC QuickBooks Office Management Anatomy Knowledge Transcription CPT coding ICD-10 Medical receptionist eClinicalWorks English Microsoft Powerpoint Epic Windows Ophthalmology Ophthalmology AutoCAD Filing Research AccountingCertifications and LicensesX-raySeptember 2002 to PresentCertified Dental AssistantOctober 2002 to PresentDental RadiologySeptember 2002 to PresentRegistered Dental AssistantCPR/First Aid CertifiedSeptember 2018 to September 2020Class B CDLAssessmentsCustomer Focus & Orientation  FamiliarOctober 2018Measures a candidate's ability to respond to customer situations with sensitivity. Full results: FamiliarReceptionist  ProficientFebruary 2020Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: ProficientSchool Bus Driver  ExpertFebruary 2020Tendency to be dependable and come to workFull results: ExpertCustomer Focus & Orientation  CompletedApril 2019Measures a candidate's ability to respond to customer situations with sensitivity. Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkillsDental assisting schooling, x-ray certified, Microsoft word experience, computer skills, great phone skillsc, dealt with third party insurance.

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