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Title Vice President Client Experience
Target Location US-NY-Plainview
Email Available with paid plan
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Cell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLELinked In: https://LINKEDIN LINK AVAILABLEI have accumulated many skills during my lengthy career in Group Insurance Benefits Consulting, which allowed me to engage customers in a fast-paced environment. I am adept at problem solving while maintaining focus on the client experience, which I believe is relevant to the position of Ticket/Gate Agent at Delta.2017-2023Mercer US Health & BenefitsPrincipal: National Leader of Mercer US Life Absence & Disability Center of Excellence (LAD COE);Led Mercer H&B LAD COE Practice responsible for all LAD-based RFPs and renewals nationwideResponsible for significant employee growth and development while reducing turnoverIncreased LAD-based commissions in first year of operation by $200k. In year two, identifiedup to $10 million in pipeline activity covering the subsequent 3-5 years2012-2017 Aon HewittAon Risk Solutions: Vice President; Health & Benefits PracticeLed start-up sub-division of elite clients under Aon Exchange program2007-2012 American Benefits Consulting LLC, New York, NYConsultant & Lead UnderwriterProvided Underwriting and Actuarial support and strategic planning and design of Group Life, AD&D, Disability and Dental plans for top Fortune 100 companiesAnalyzed insurance costs, trends and forecasting plan models for all areas of employee benefits9 Years, 11 MonthsPrudential Financial, Livingston, NJLead Underwriting Consultant (Director)Trained, mentored, and supervised underwriters on technical analysis of Group Life and Disability productsCreated and maintained standardized template models used for experience analysis and Manual Rate calculations on inforce and proposal accountsWorked directly with Vice President of Underwriting to developed standards for (internal) compliance to justify self-supporting life rates9 Years Metropolitan Life Insurance Co., Hauppauge, NYManagerManaged team of Top-Tier National Accounts (10,000 + lives), while significantly increasing profitability of existing accountsAnalyzed Life, Health, and Disability coverages with strong emphasis on Managed Care (HMO, POS, PPO), GUL, and LTDEducation: Binghamton University BA in Mathematical Sciences

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