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Candidate's Name
Upper Darby, PA EMAIL AVAILABLE PHONE NUMBER AVAILABLESUMMARY OF QUALIFICATIONSA multilingual, diligent, and efficient customer service representative. Has a history of a dependable and loyal attitude. Understands tasks and responsibilities quickly with 13 years of retail experience and total 17 years of customer service experience. Currently seeking a customer service role with a suitable company. Languages spoken: Bengali, Urdu, Hindi, and English.PROFESSIONAL EXPERIENCEKohls, Havertown, PA PresentSales Associate Handled all register tasks. Assisted customers in finding merchandise on the sales floor and online. Aided customers with amazon returns at the amazon counter located in Kohl's. Open Kohls credit card accounts.Sheraton University City Hotel, Philadelphia, PA 2018-2020 Housekeeping Team Leader Upkeep cleanliness and organized hotel rooms and lobby. Created schedules for employees. Personalized all guest rooms according to preference. Organized VIP client programs in party halls and business conference rooms. Target, Hicksville, NYCashier 2014-2017 Cash handling Trained 15 new sales associates every quarter. Greeted all customers in a professional and friendly manner. Register Open/Close tasks.Macys, Hicksville, NY 2012-2017Sales Associate Assisted customers in finding merchandise on the sales floor and online. Trained for all departments including beauty, shoes, fragrance and jewelry. Suggested products/ clothing for customers during special occasions. Register Open/Close tasks.EDUCATIONGED Queens, NY 2007Bachelor of Arts Dhaka, Bangladesh 1997PROFESSIONAL LICENSESCPR/AED National CPR Foundation ID# 24C47E9Issue Date: 03/08/2021 Exp Date: 03/08/2023