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Title Software Development Production Support
Target Location US-NJ-Livingston
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Candidate's Name  ( nickname: Charles)Livingston, NJ Street Address
cell phone: PHONE NUMBER AVAILABLE (primary phone)Email: EMAIL AVAILABLEPROFESSIONAL WORK SUMMARY Over 12 years of work experience on IBM mainframe platform in financial, insurance, and other industries. Work experience include: software development, maintenance, enhancement, production support, online and batch testing, system analysis, technical documentation, debugging, trouble shooting, using mainframe technical skills, such as COBOL, JCL, DB2, SQL, CICS, VSAM, IMS, endevor, ChangeMan, Online/Batch.mainframe skills and programming languages:COBOL, DB2, SQL, CICS, JCL, VSAM, Stored Procedures/native Stored Procedures, MQ, IMS, Java, C.Utility/tools: SPUFI, FTP, IDCAMS, IEBGENER, SyncSort, File manager, Fileaid, abendaid, Xpeditor, Intertest, Agile, Scrum, Jira, Visio, CA7, ChangeMan, Endevor, Easytrieve, REXXPlatform: mainframe, Z/OS, MVS, TSO/ISPF, Webservices, UNIX, LinuxBusiness applications: financial, insuranceWork Experience:Pyramid Systems, New Jersey May 2023  Jan. 2024Contractor, Sr. programmer analyst, developerHandle financial data processing. Handle mortgage, validation, default, check and wire payment, financial transaction reports.Use technical skills COBOL, CICS, JCL, DB2, SQL, Stored Procedures, VSAM, endevor, MQ, mainframe, Z/OS.Technical work. Talk to users, gather requirement, find out business expectation. production support, Software development, modification, system enhancement. On call, trouble shooting, debug issue, fix issues. Testing, unit test, system test, verify test result. Create packages, create change records, release notes, software implementationUnisys, New Jersey Aug. 2022  Feb. 2023Contractor, Sr. programmer analyst, developerHandle financial data processing. Handle validation, check and wire payment, financial transaction reports.Use technical skills COBOL, CICS, JCL, DB2, SQL, Stored Procedures, VSAM, Eztrieve, MQ, ChangeMan, mainframe, Z/OS.Technical work. gather requirement, fully understand business requirement and expectation. production support, Software development, system enhancement. Modify programs and write new programs, create new JCL. On call, trouble shooting, debug issue, fix issues. Unit test, system test, verify test result.Capgemini - Clients: Ameritas, Vanguard, Union Bank, New JerseyConsultant, Sr. programmer analyst, developer July 2019  June 2022Handle financial data processing. Handle validation, dividend, redemption, check and wire payment, financial transaction reports.Use technical skills COBOL, CICS, JCL, DB2, SQL, Stored Procedures, VSAM, endevor, MQ, mainframe, Z/OS.Technical work. Talk to SME, financial analysts, gather detailed requirement, fully understandbusiness requirement and what is expected. production support, Software development, system enhancement. Modify programs and write new programs, create new JCL. On call, trouble shooting, debug issue, fix issues. Unit test, system test, verify test result. Create SCL and packages, create change records, software implementation onsite-offshore coordinationInfosys, client John Hancock  Boston, MA June 2018  April, 2019Contractor, Sr. programmer analyst, developerWork on insurance processing system, handle financial data processing, handle daily policy processing, premium payment, claim, transaction reports, tax reporting.Use technical skills: COBOL, JCL, CICS, DB2, SQL, Stored Procedures, IMS, VSAM, MQ, ChangeMan, mainframe, Z/OS, and other skills.Technical work. Production support, on-call, analyze issues, create JCL, fix production issues. Work on tickets, debug and fix issues. Write and modify Stored Procedures, test Stored Procedures. Software development, write code, program modification. Unit testing and QA testing, verify test result. Implementation of new software in production. Coordinate with offshore developers, provide business requirement.J P Morgan/Chase Bank  Wilmington, DE Sept. 2017  Jan, 2018Contractor, Sr. programmer analyst, developerHandle data processing for credit card, handle authorization check, fraud processing, transaction processing reports. Fast, correct and error-free processing is crucial. We work on both maintenance and enhancement.Use technical skills COBOL, DB2, SQL, Stored Procedures, CICS, JCL, VSAM, MQ, IMS, Agile, Java, ChangeMan, mainframe, Z/OS, and other skills.Technical work. Have meetings with SME, with financial analysts, gain deep knowledge oncurrent online processing procedures and steps. Learn software utilities usage and company specified tools. Analyze online system, create technical manuals. Create and modify programs and JCL. Do unit test of code. Production support, resolve tickets, debug issues. Coordinate with offshore developers, test their code.Infocrossing  Jefferson City, MO Mar. 2017  July, 2017Contractor, Sr. programmer analyst, developerHandle data processing for client insurance companies Blue Cross, Blue Shield and state governments. Handle financial processing, claim validation, claim history, deductible, daily transaction summary reports, A/R processing, medicare and medicaid.Use technical skills: COBOL, JCL, DB2, SQL, Stored Procedures, CICS, VSAM, MQ, EXCEL, Endevor, mainframe, Z/OS, and other skills.Technical work. Software development and maintenance, program modification. Analyze system and job flow, create technical document. Write and modify Stored Procedures, test Stored Procedures. Work on tickets, trouble shooting, debugging issues. Onsite-offshore coordination. Unit test, QA testing, coordinate with business users to verify test result.HPS, Tampa, FL Feb. 2016  Aug. 2016Contractor, Sr. programmer analyst, tech leadHPS is a software company, which provides software maintenance services to financial client companies and insurance companies, like New York Life, Wells Fargo, Kaiser, BlueCross and BlueShield. Handle daily, weekly, monthly and yearly transaction summary reports. Maintain claim history. Handle premium payment processing.Use technical skills: COBOL, DB2, SQL, Stored Procedures, CICS, JCL, VSAM, MQ, IMS, Service Now, Fileaid, ChangeMan, mainframe, and other skills.Technical work. Analyze system job flow, document job flow and data flow. Program development and software enhancement. Debugging issues, fix issues, performance tuning. On-call, production support, resolve issues at night time. Work on tickets, find root cause, resolve issues. Software testing, set up testing environment, create test cases, test files.Bank of NY, Florham Park, NJ April 2015  Sept. 2015Contractor, Sr. programmer analyst, tech leadWork on financial securities, handle PACE, AMPS systems, handle and process brokerage, trading transaction, data validation, create summary reports, send data back and forth between front-end and back-end.Use technical skills: COBOL, DB2, SQL, Stored Procedures, CICS, JCL, VSAM, MQ, Endevor, Java, mainframe, TSO/ISPF, web testing, etc.Technical work. Have meetings with financial analysts to discuss business requirement. Have meetings among managers, company employee developers andcontractors to discuss how to add new functions into the systems. Analyze system, job flow, create technical design documents. Software development and enhancement, coding, program modification Trouble shooting, debug issues, Testing, unit test, system test, regression test, QA, create test cases. Onsite-offshore coordination.Citi Bank, New Castle, DE Oct. 2013  Dec. 2014Contractor, Sr. programmer analyst, developer, technical leadWork on financial processing, account receivable, process tax, validation, create account summary files, format and create financial reports. Accept files which contain payment summary reports.Use technical skills: COBOL, CICS, JCL, DB2, SQL, Stored Procedures, VSAM, Service Now, Fileaid, MQ, ChangeMan, Java, mainframe, TSO/ISPF, web.Technical work. System analysis, create MS word technical document, create EXCELspreadsheet, create visio flowchart. Software development and maintenance, coding, testing and debugging production support, work on tickets. QA testing, create test file and set up testing environment. Provided support for SIT/UAT issues. onsite-offshore coordination.IBM, client: Express Scripts, Franklin Lakes, NJ Apr. 2013  Sept. 2013Contractor, Sr. programmer analyst, developerWork for IBMs client Express Scripts, healthcare insurance company, handle claim processing, handle claim validation, maintain claim history, interact with business partners. Convert processing system from one platform to another platform.Use technical skills: COBOL, DB2, SQL, CICS, JCL, VSAM, Stored Procedures, MQ, Endevor, Environment: mainframe, TSO/ISPF, web, and other skills.Technical work. System analysis, create slides, TDD (Technical Design Document), Provide production support. Trouble shooting. program analysis, impact analysis, program modification. software development, maintenance, enhancement, Testing.Bank of America, Pennington, NJ Aug. 2010  Jan. 2012Contractor, programmer analyst/developerWork in multiple departments. Work on multiple projects. Work on brokerage, tax lot, cost basis, tax reporting, process transaction, create reports, keep statistics of transaction, handle tax processing, catch trading exception, FA can browse these exception transactions and inform clients if necessary, create reports.Use technical skills: COBOL, DB2, SQL, Stored Procedures, MQ, CICS, JCL, VSAM, Endevor, Fileaid, BMC MAINVIEW, Control-M, SAR, mainframe, TSO/ISPF, web, and other skills.Technical work. Analyze the system, document job flow, data flow. Production support, on-call, trouble shooting, fix the issues, Software development, maintenance, enhancement. Unit test, QA testing, set up testing environment, create test cases, test fileEducation and trainingThe Chubb Institute. Parsippany, NJ. Diploma in computer programmingRutgers University. New Brunswick, NJ. Master degreeNanjing University. Bachelor degree

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