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Registered Nurse Customer Service Resume...
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Title Registered Nurse Customer Service
Target Location US-MN-Minneapolis
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Phlebotomy PositionSUMMARYHighly- motivated individual with hospital and clinical work experience in a variety of patient related services. Consistent, compassionate, and positive personality with a history of positive and efficient lab services.SELECTED SKILLSMedicalAble to work autonomously and multitask in fast paced environmentsProvided skilled nursing care in the ED, PACU, NICU, ICC, SCN and PICUConfident with hospital charting/EMR systems including EPIC and CernerKnowledgeable in function, utilization of medical devices including: ECMO, Cerebral Functioning Monitor, Body-Cooling equipment, ventilators, PICC lines, arterial lines, PCA and Epidural Pumps and Wound VACsExpert Critical Care Nursing skills, proven by multiple emergency and specialty care department dutiesUtilize aptitude to build rapport with new and existing patients18 Years of experience with consistent and gentle venipuncturesStrong leadership skills; demonstrated by roles of charge nurse and student preceptorAccurate specimen collection and documentationKnowledgeable and experienced in obtaining and viewing medical imaging.Comfortable with prioritizing patient acuityAdaptable to all high risk medical settingsCustomer ServiceGreeted patients in a friendly and courteous mannerEfficiently provided patient and clients with desired informationListened, calmed, and assisted customers with questions and concernsCommunicationEstablished rapport with diverse individuals to provide exceptional patient careDemonstrated ability to express ideas in a team environment and influence actionEMPLOYMENT HISTORYFront Office Lead LA Fitness- New Brighton MN 9/18-6/21Independent PCA Independent- Minneapolis MN 12/15-8/21Registered Nurse UMMC- Fairview Minneapolis MN 1/14-12/15Registered Nurse Childrens Hospitals and Clinics- Minneapolis MN 3/00-12/13Registered Nurse Swedish Medical Center- Denver CO 3/98-11/99EDUCATIONAL BACKGROUNDBachelors in Nursing Augsburg University- Minneapolis MN June 2009Associates in Nursing Lansing Community College- Lansing MI December 1997BLS/CPR American Red Cross- Minneapolis MN January 2021

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