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| | Click here or scroll down to respond to this candidateSHEILAMORENOEMAIL AVAILABLEPHONE NUMBER AVAILABLELubbock, TX Street Address
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 17 years of relevant work experience to your team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.PROFESSIONAL SUMMARYCovenant Cardiology Associates - Patient Access Representative 12/2022 - CurrentCovenant Health - Phlebotomist/Lab Assistant08/2018 - CurrentClinical Pathology Laboratories - Phlebotomist04/2016 - 09/2018WORK HISTORYI am responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of serviceAs a PAR is also responsible for financial clearance functions on assigned scheduled accounts during registrationIn addition, I am responsible for miscellaneous client service activities including valuables collection and providing basic customer serviceAs an Associate Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.Responsible for accurately obtaining blood samples via venipuncture and capillary collection procedures with minimum customer discomfort Provides care to patients whose ages range from infant to geriatric Ensures specimen integrity by adhering to the laboratory's procedures for specimen collection, handling, and processingAdheres to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.Responsible for accurately obtaining blood samples via venipuncture and capillary collection procedures with minimum customer discomfort Provides care to patients whose ages range from infant to geriatric Ensures specimen integrity by adhering to the laboratory's procedures for specimen collection, handling, and processingAdheres to departmental policies and procedures to include departmental programs, quality control, quality assurance, andSKILLS Laboratory Experience Phlebotomy Laboratory Procedures Quality Assurance Venipuncture Vital Signs Epic Medical Records Medical terminology Communication skills ICD-10 Patient Education Multitasking and Organization Financial Procedures Adherence Registration management HIPAA Compliance Insurance VerificationEastern New Mexico University-Roswell CampusRoswell, NM 05/2007Some college: Phlebotomy/PreNursingEDUCATIONBCA Medical Associates - Lab Technician07/2013 - 04/2016Artesia General Hospital - Phlebotomist12/2006 - 03/2013safety.Responsible for accurately obtaining blood samples via venipuncture and capillary collection procedures with minimum customer discomfortProvides care to patients whose ages range from newborn to 18 yrs of age.Responsible for accurately obtaining blood samples via venipuncture and capillary collection procedures with minimum customer discomfort Provides care to patients whose ages range from infant to geriatric Ensures specimen integrity by adhering to the laboratory's procedures for specimen collection, handling, and processingAdheres to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.Lubbock, TXRELOCATIONSpanishNative or BilingualLANGUAGES |