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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryAn expert with years of related experience and advanced warranty customer care skills. Always looking for ways to improve productivity and customer satisfaction with exceptional service. Maintain well- organized and presentable work areas at all times. SkillsGood communication skills for contact withcustomers and dealers; the ability to interactwith tact and courtesy and maintainprofessional manner.Able to meet deadlines withoutcompromising on the quality of work.A friendly but professional manner and ableto demonstrate integrity, discretion whilemaintaining strong working relationships withcolleagues, homeowners, contractors, andvendors.Assist on closing and repairs / Clericalsupport / Process payments.IHMS Mark SystemExperienceBasketball coach 10/2016 to CurrentSilver Creek High School Longmont, COResponsibilities:Teaching how respecting and trusting your entire team will help you succeed both on the court and in life.Helping students to overcome diversity.Encouraging leadership, friendship, and resilience.Strategizing and directing the behavior of a team or individual.Encompasses the improvement of individual / team offensive and defensive skills Customer Care/Warranty Rep. 04/2015 to 01/2020Wonderland Homes Denver, COResponsibilities:Participate as an active member of the Production Team by supporting all company initiatives, attending all department meetings and providing constructive insight to the Customer Care Manager.Communicate any recurring warranty issues to Customer Care Manager and provide insight on possible plan changes to resolve issues.Ensure customer satisfaction by working to deliver quality warranty services on a timely basis according to company policies and procedures.Thoroughly understand all sections and components of the Warranty Program and all vendor warranty programs.Ensure that all customer communications occur in a timely and professional manner.Develop a professional and ethical relationship with vendors and contractors. Tile installer 05/2008 to 03/2015Amaya Tile Inc. Firestone, COResponsibilities:Installed tile according to blueprints and specifications using appropriate adhesives, spacers, and grout.Measured and cut tile, measured spaces for installation, prepared walls and floors. EducationHigh School Diploma: May 1989Niwot High School - Niwot, COReceived Scholarship offers from Regis and UCCS .Former CHSAA record holder from 1989-2014. Colorado Northwestern Community College - Rangely, CO 1990-1992Communication & BusinessNortheastern Junior College - Sterling, CO1992 - 1993Communication & BusinessReferences available upon request |
