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EMAIL AVAILABLEPHONE NUMBER AVAILABLEOBJECTIVEe Dedicated, service-focused professional seeking to transition into healthcare as a nursingassistant.Highly motivated to launch nursing career; future goals include education leading to NAcertification.Reliable worker with the ability to quickly learn new concepts and skills.Backed by a solid work history, reputation as a team player and passion for helpingothers.WORK EXPERIENCEjuly-1986 august-2008 (cuba)General NurseAdult intensive care specialist nurse sep-2008  july-2019 (cuba)Managed all front-office activities to optimize facility workflows and patient management and providecomprehensive administrative support to clinic and office managers, including appointment management,billing and collections, office administration, and customer service.Addressed and responded to incoming/outgoing calls and correspondence.Created and maintained confidential patient files; implemented EHR systems to automate patient recordsmanagement.Trained new and existing staff on new computer systems and facilitated communication between clinic andsystem support specialists.Education1983-1986-Education Polytechnic Institute of Nursing (cuba)2006-Professional upper middle level (cuba)2008-2009-Higher institute of Medical Sciences of Havana Faculty of Nursing(cuba)SEP-2021 CERTIFIED EKG TECHNICIAN (EKG1) CERTIFICATION.SEP-2021 CERTIFIED CLINICAL & ADMINISTRATIVE MEDICAL ASSISTANT (MA1)CERTIFICATION.SEP-2024 CERTIFIED PHLEBOTOMY TECHNICIAN (PH1) CERTIFICATION.