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Ambitious AR Specialist with more than 15 years of experience in debt collection and collections processing. Successful in following up on past due accounts and recouping unpaid balances. Outstanding negotiator skillful in creating manageable repayment plans to reduce debt. AddressFT MYERS, Florida 33907PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLEInsuranceVerificationAccountsReceivableManagementInsuranceUnderstandingStressToleranceHIPAAComplianceMedicalBillingKnowledgeData EntryProficiencyMedical Billing and Collections SpecialistSURGICAL SPECIALISTS OF SW FLORIDA, 6821PALISADES PARK CT, ST1 FT MYERS, FL 33912Compiled and tracked outstanding balancesowed to medical facilities.Logged charges and payments within [Software].Processed online and paper appeal submissionsand refund requests.Corrected, completed and processed claims formultiple payer codes.Processed billing calls and answered questionsfrom patients and third-party carriers.Monitored outstanding invoices and performedcollections duties.Maintained accurate records of customerpayments.Processed payment via telephone and in personwith focus on accuracy and efficiency.Audited and corrected billing and postingdocuments for accuracy.Utilized various software programs to processcustomer payments.Created improved filing system to maintainsecure client data.Used data entry skills to accurately documentand input statements.Produced and mailed monthly statements tocustomers and assisted with related requests forinformation and clarification.Entered invoices requiring payment and2023-07 -CurrentCustomerServiceCollectionsProcessingFinancialReportingdisbursed amounts via check, electronic transferor bank draft.Reconciled accounts receivable to generalledger.Collaborated with customers to resolve disputes.Responded to customer concerns and questionson daily basis.Accounts Receivable SpecialistIntegra Connect, 2160 Colonial Blvd, Ft Myers, FL33907Reconciled accounts receivable ledger to verifypayments and resolve variances.Contacted clients with past due accounts toformulate payment plans and discussrestructuring options.Identified, researched, and resolved billingvariances to maintain system accuracy andcurrency.Prepared and mailed invoices to customers,processed payments, and documented accountupdates.2021-01 -2023-07Accounts Receivable and BillingClerkGeneGenesis Healthcare System, 2700 Colonial Blvd, FtMyers, FL 33907Prepared and mailed invoices to customers,processed payments, and documented accountupdates.Identified, researched, and resolved billingvariances to maintain system accuracy andcurrency.Contacted clients with past due accounts toformulate payment plans and discussrestructuring options.Submitted cash and check deposits andgenerated cash receipts to record moneyreceived.Reviewed accounts on monthly basis to assessaging and pursue collection of funds.2016-01 -2021-01EducationReconciled accounts receivable ledger to verifypayments and resolve variances.Developed and implemented strategies toimprove collection processes and reduceoverdue payments.Negotiated payment arrangements withcustomers to establish timely receipt of payments. Medical Insurance CodingSeminole State College of Florida - Sanford, FLHigh School DiplomaTitusville High School - Titusville, FL