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PHONE NUMBER AVAILABLE Wilmette, IL EMAIL AVAILABLE LINKEDIN LINK AVAILABLE Senior Management Transportation, Logistics, and Distribution. Extensive background in network optimization and process efficiency (business/residential final mile deliveries and PUs). Construction of successful management teams that exceed customer expectations with strong safety cultures. DC/Warehouse operations, fleet, independent contractor partnerships, continuous improvement, business innovation, change management, inventory controls, P&L, KPIs, SQIs, DOT, OSHA, CSA, HOS, and HR policies/procedures.Core CompetenciesMulti-Site Operations Business Strategy & Alignment Supply Chain & Logistics Management Distribution/Warehouse Operations Fleet Cross Functional Team Leadership Strategic Partnerships Employee Development, Intermodal OperationsProfessional ExperienceHUB GROUP, Oak Brook, IL 3/2021 - 11/2023Senior Manager After-hours Execution Planning & Director Intermodal Operations Hired to oversee all intermodal pickup (rail yards) and deliveries (final mile) in the United States. Achieved the best margin/revenue in the companys 50-year history in 2021. Orchestrated 20% year-over-year customer growth in our largest customer, Amazon, and significant growth in Home Depot, Lowes, Target, Kimberly-Clark, Tesla, and Samsung accounts. Expanded the after-hours team by 35% and increased the responsibility of the after-hours team members. Spearheaded successful transition to new Oracle Dispatch System (OTM). Improved cross-functional communication between shifts and teams realizing operational efficiencies and cost savings.BIG STAR TRANSIT, South Holland, IL 5/2020 11/2020 Transportation General ManagerRecruited to manage fleet of 50-100 Non-Emergency Medical Transport (NEMT) vehicles. Doubled the size of the active fleet in 5 months. Re-certified fleet compliance post COVID shutdown. Signed independent operations to service agreements and vehicle leases. Oversaw command center/dispatch operations for Illinois and Florida. Ensured accurate vehicle records including maintenance, registration, inspections, etc. EMPIRE TODAY, Northlake, IL 7/2017 to 7/2019Senior Operations Manager Chicago DCOversaw and coordinated the loading and dispatching of 150 independent contract routes for last mile delivery and installation along with 5 satellite trailers for next day market installations. Identified inaccurate invoicing by material vendors resulting in $2 million in cost savings. Achieved $80k in cost savings over 2 years through network optimization resulting in a 10% reduction in hours while improving productivity. Improved accuracy by 5% for $7 millions worth of inventory. Recognized as the top distribution center in 10/12 months 2018 Inventory Management Scorecard. Developed and implemented new training program for DC Senior Operations Managers. Trained, coached, and mentored 7 new DC Senior Operations Managers.K-MART DISTRIBUTION CENTER, Manteno, IL 11/2016 to 6/2017 Operations ManagerHired to oversee the loading of outbound and unloading of inbound 3PL trailers for distribution across the US. Improved inbound productivity by 3%. Promoted a culture of safety achieving no accident or injuries. FEDEX GROUND AND HOME DELIVERY, Ann Arbor, MI 8/2007 to 6/2015 Senior Station ManagerPromoted to oversee a co-location terminal responsible for the dispatch of 75 independent contractor routes(14,000 packages last mile delivery/15,000 packages picked-up daily) with attention to process efficiency and safety resulting in exceptional customer service above 99.5%. Achieved operating ratio of 95 or better on $8 million budget for controllable expenses. Sourced, hired, trained, and developed 23 management staff, 150 employees, and 125+ independent contract drivers. Appointed Chairman of the Great Lakes District Sustainability Team (2014-2015): decreased energy use by 11% over 2 years with growing volume levels utilizing technology solutions and business innovation. Co-Chaired the Great Lakes District People Team, reducing turnover by 8% in 2015. EDUCATIONMaster of Arts, University of Toledo, Toledo, OHBachelor of Arts, University of Toledo, Toledo, OH AWARDS Million-Dollar Award for the top station in cost-savings, FedEx Ground & Home Delivery, 2014 #1 District Employee Injury Frequency (110k hrs. injury-free) & #10 Company, FedEx Ground & Home Delivery, 2013 Safety 1st, Best District Injury Frequency, & Best District Overnight Service, FedEx Ground & Home Delivery, 2012 |