| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Queen Creek, AZ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeasoned secretary adept at managing diverse medical administrative needs in high-volume, patient- centered settings.Proficient in coordinating charts, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities. Keep medical office operations smooth and efficient by organizing files, scheduling appointments and assisting patients. Background includes working in orthopaedics, rheumatology, urology, pediatrics, cardiology, and neurosurgery. Good interpersonal and communication skills.Work ExperienceScheduling RepresentativePopHealthCare LLC - Tempe, AZDecember 2021 to April 2024Call provider groups requesting medical records via fax or email. Explain the intent for the chart review, which elements of the medical chart will be reviewed the date range being reviewed and the coordination of the chart retrieval. Discussed which retrieval method is most appropriate fax email, mail or upload to our portal.Call Center RepresentativeSouthwestern Eye Center - Mesa, AZSeptember 2019 to August 2021Answer incoming calls schedule eye exams, run patients insurance. Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.Medical SecretaryInstitute of Brain & Spine Surgery - Torrance, CADecember 2005 to August 2019Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy neurosurgery office with 3 providers.Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.Oversaw office inventory by restocking supplies and submitting purchase orders. Maintained office supplies by checking stocks and placing orders. EducationHigh School DiplomaGeorge Washington Preparatory High School - Los Angeles, CA June 1984Skills Call center operations Providing customer support Professional telephone voice Call controllingQuality control Resolving issuesDocumentation and reporting Inbound phone call management Medical Office Experience Medical Scheduling Medical Records |
