| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Columbia, South Carolina Street Address
SummaryDetail-oriented with 10 plus years in benefits coordination. Advocates positive relationships between employees, employers and insurance companies. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities that will utilize my current skillset and develop new ones while facilitating company growth.SkillsDocumentation and ReportingVerbal and Written CommunicationProficient in Microsoft WordSpecial ProjectsNew Employee OrientationsRelationship BuildingEmployee Benefits PracticesRegulatory ComplianceRecords MaintenanceStaff EvaluationsCompliance ReportingPerformance Appraisal SystemsAttention to DetailTalent RecruitmentInterpersonal CommunicationOpen EnrollmentExperienceHomeGoods/TJX Co. Harbison location, Columbia, SC 12/13/2024 - PresentEngagement Coordinator lead front end supervisor for cashiers. Lead person for engaging with customers and promoting the TJX rewards credit card. Maintain front end products displays to attract sales.American Income Life -Beckford Agency Columbia, SCGeneral Insurance Agent03/2022 - 07/2023Developed and maintained relationships with clients, brokers and insurers.Provided advice to customers on various types of insurance policies.Negotiated policy terms with underwriters in order to secure the best possible deal for the client.Prepared proposals for prospective clients detailing coverage terms, premiums, and benefits.Assessed customer needs and recommended suitable insurance policies accordingly.Processed applications, renewals, cancellations and endorsements of insurance policies.Maintained accurate records of all transactions including policy details, payments made and claims filed.Reviewed existing policies to ensure they remain current with changing regulations and industry standards.Investigated complaints from customers regarding claims or service issues.Advised customers on how to reduce their risks through appropriate coverage levels.Collaborated with other agents in the organization to cross-sell products efficiently.Responded promptly to inquiries from clients via phone, email, in person.Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.Blue Cross Blue Shield of SC Columbia, SC 08/2022 12/2022Conducted open enrollment for health care policies for Obama Care applicants.Analyzed and evaluated current benefit programs that would benefit the client.Developed presentations detailing the features of different types of insurance products offered by BCBS.Enrolled clients accordingly with the most beneficial plan.Colonial Life & Accidental Insurance Columbia, SCBenefits Consultant05/2021 - 03/2022Conducted employee orientations to ensure understanding of the benefits provided.Developed and implemented benefit plans to meet the organization's goals.Analyzed and evaluated current benefits programs to identify areas needing improvement.Investigated discrepancies between payroll deductions reported by employees versus actual amounts billed from insurers and vendors.Reviewed employee enrollments to verify accuracy, inputting information into company database.Produced detailed reports and data models to help clients pick optimal plans.Collected and compiled HR data and statistics and made process improvement recommendations.SCANA Corporation/Dominion Energy Cayce, SCManager, Supplier Strategy04/2004 - 07/2019Conducted regular meetings with staff to discuss progress and identify areas of improvement.Established processes to ensure efficient workflow throughout the organization.Created monthly reports for senior management summarizing operational performance metrics.Coached, mentored and trained team members in order to improve their job performance.Developed and implemented strategies to increase customer satisfaction and loyalty.Maintained up-to-date records of employee attendance, payroll information, vacation requests.Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.Analyzed customer feedback data to develop action plans for improving services offered.Developed annual goals for each department based on market trends and competitor analysis.Ensured compliance with all applicable laws, regulations, industry standards.Reviewed contracts before signing them on behalf of the organization.Organized special events such as conferences or training sessions for employees.Education and TrainingWebster University St Louis, MOMaster of Arts in Business Management08/1997Limestone College Gaffney, SCBachelor of Science in Business Administration And Management12/1988Columbia Junior College Columbia, SCAssociate of Science in Administrative Assistance And Secretarial Science05/1985University of South Carolina - Columbia Columbia, SCSome College (No Degree) in Business CoursesCertificationsLicense RealtorLicense Insurance ProducerAccomplishmentsChairman's Award - Carolinas Minority Supplier Development CouncilWoman of the Year Award - American Business Women AssociationOutstanding Volunteer of the Year - Richland One School DistrictLiving the Legacy Award - United Negro College FundSupplier Diversity Innovativeness Award - SC Business Network OrganizationTop 30 Champion of Diversity - DiversityPlusReferencesReferences available upon request. |
