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Title Technical Support Sql Server
Target Location US-VA-Richmond
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Candidate's Name
Richmond VAPHONE NUMBER AVAILABLEEMAIL AVAILABLEOracle9i Street Address g 11g 12c, SQL ServerSUMMARY:Providing constant technical support for applications to ensure optimal durability and reliability Investigated and resolved technical operational issues of the applications.Experience in writing proactive monitoring scripts like monitoring the disk usage and the memory usage of the server and table spaces like managing Undo table spaces and Temporary table spaces management.Automated many common tasks using Crontab including Backups, exports, and imports, archiving old records and verification of such processes.Mainframes, as400 / I-seriesProficient with Linux, UNIX operating systems and with Microsoft windows Server.Develop new analyses, metrics, and reports to provide insights to supply chain analytics team members, business solutions, as well as various support departmentsDevelop data models, analytical solutions, and models that transform raw data into valuable insights. Provide recommendations based on insights.TECHNICAL SKILLS-Operating Systems: Windows 2000/2003/NT/XP, UNIX, Linux, DOS-RDBMS: Oracle 9iR2, 10gR1, Microsoft SQL, No SQL, Big Query-Tools: Oracle Enterprise Manager (OEM), GCP-Smartsheets (Automated data collect and dashboard)-Microsoft SQL Server Management Studio, Visio-Power BI, Tableau, Google Analytics, Excel, Looker-Active Directory, AS400, ERP systemsLanguage: UNIX shell scripts, SQL, VMS, WINDOWS-Virtual Machine: VM Ware server 2.0 to 2.2-TCP/IP and STP Network Protocols.-Jira, ServiceNow, and Microsoft Teams.PROFESSIONAL EXPERIENCEDollar Tree Corporation, Nov 2019  Till dateChesapeake, VASystems Analyst III ISAAdministration, maintenance, and support of assigned systems and applications and ensuring availability and performance.Creates business user specifications for IT projects and works with developers and administrators on technical specifications.Proactive monitoring and management of systems to ensure optimum performance and function.Industry experience working on widows, Unix systems with a wide understanding of the SQL platform.Creating relationship table retrieving and updating via script and using GUI interface in SQL Mgmt. Studio Participation in application enhancements that improve reliability and performance of applications.Organize and coordinate activities associated with installation, deployment, upgrade of software, and hardware relating to an application environmentApplication performance delivery and service level trackingProvide project management for system engineering projects that incorporate total system development, requirements management, technical planning, technical risk management, technical controls, and monitoring and providing technical reviews.Technical Analytics  good working knowledge of HTML, Google cloud platform, Unix, CSS, Chrome Developer Tools, etcExperience working with tag management platforms, data management platforms, customer experience analytics platforms, web analytics tools, and customer feedback platforms.LexisNexis Risk Solutions, Dec 2018  Nov 2019Alpharetta GeorgiaProduction Application Support/ System EngineerCreate scripts to improve Linux applications, processes and establish automation.Apply problem-solving skills in various operating environments.Diagnose system performance problems by using log files, Nagios, support tools, monitoring tools to early detect changes in system responses or operation.Provide prompt recovery and problem escalation for exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools.Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.Modify Control-M jobs or scripts for processing of workloads by system and execution of commonly used processes. Create system reports as needed from Nagios, Zenoss, Dashboard, etc.Proper documentation and closure of tasks, changes, and requests.Provides feedback on technical tasks in terms of progress and schedule.Capability to work independently as needed and with other teams effectively.Management and administration of all NoSQL database systemsPrepared various reporting requirementsMonitor database performances with custom scripts and COT toolEDUCATION BACKGROUND-Ekiti State University Computer Science - bachelors December 2011-Capitol Tech University Product Management (MA) 2023-Oracle Certified - SQL Expert

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