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THE RESUME OF KRISTIE ALFIERIWASHINGTON STREET LUXURY APARTMENTS EAST STROUDSBURG, PA 18301 PHONE NUMBER AVAILABLE EMAIL AVAILABLE PROFESSIONAL SUMMARYDriven to become part of a team that strives for success & excellence when assisting clientele, with impeccable customer service & the execution of the multi-faceted skill set I have acquired over many years of work experience.QUALIFICATIONS Energetic Teamwork & Leadership Experiences Candidate's Name  & Execution of Procedures Dedicated Work Ethic & Strong Self-Starter Requiring Minimal Direction Sales & Marketing Excellent Customer Service & Multi-Tasking Skills EXPERIENCESDec 2022-PRESENT: Administrative Assistant to the GM/Wave Planner, ABB Installation, Easton, PA. Duties: Provision of superior customer service; Generating documents, i.e.: memos, daily reports BOLs; Composition of documents for all departments & document management; As authorized by requestor, creation & editing of grammar, punctuation, spelling, syntax, & proofreading for accuracy of all correspondence & presentations; Assistant to the GM: Email & calendar management through OUTLOOK/TEAMs, creation of Power Point presentations, screening phone calls & visitors; Greeting/escorting contractors throughout the building; Assistant to security team and logistics manager; Managing the office through Microsoft Suite (Word, Excel, Power Point, Outlook, etc.); Making travel arrangements for GM & VP; Arrange & coordinate with caterers for corporate events; Review, audit & submissions of expense reports; Ordering of all warehouse & office supplies; Direct contact for all vendors; Creation of all purchase order requisitions for finance; Execution of Wave Plan to determine ship schedules are met for all customers; Scheduling of parcel pickups/shipments. Apr 2022-Oct 2022: Executive Assistant to the COO/Factory Administrator, Black Buffalo 3D Corporation, East Stroudsburg, PA. Duties: Handling all office tasks (electronic/physical filing, generating & creating reports/presentations, meeting set-ups, email management, phone call screening), & travel arrangements(hotel/restaurant reservations, booking flights/car service) all for C-Suite Management; Receiving deliveries and handling/scheduling of all FEDEX, UPS, DHL pickups; Use of laptop to generate reports, transcribe meeting minutes, & conduct research; Greeting & assisting all visitors; Property Management (collect all rents from tenants/businesses on site, arrange appointments for all repairs & maintenance both routine & specifically requested by tenants); Ordering supplies, tools & equipment for 3D printer technicians & office areas; Offering assistance to multiple C-Suite Managers both on site and remotely in all areas; Orchestrate all events held at the factory (catering, arranging tours, luncheons, grand openings, open houses etc.). Mar 2021-Apr 2022: Office Manager, Monroe Lake Property Owners Association, East Stroudsburg, PA. Duties: Profit & Loss Budget Performance Reporting; Process all A/R, A/P; Bank Reconciliation; Submit all employee hours for payroll production; Create & mail assessment billings; Record payments & create payment plans as requested; Collections; Maintain accurate mailing & contact lists; Inspections of properties & common grounds; Produce monthly income & expense statements/financial reports as requested by the Associations Treasurer; Preparation of resale certificates for potential sellers/buyers; Prepare all meeting agendas and packets for executive/general membership meetings; Receive complaints & inquiries from homeowners/members; Produce & distribute quarterly newsletters; Perform duties assigned by The Board of Directors through the President.May 2016-Feb 2017: Director of Housekeeping, The Bushkill Inn & Conference Center, Bushkill, PA. Duties: Managing operational procedures through Microsoft Office Suite, Skytouch Hotel Mgmt. System; Data Entry; Composition of Guest welcome letters; Payroll; Electronic/physical filing; Inspection of all rooms, suites, cabins& public areas ensuring cleanliness; Hiring/termination & scheduling of housekeeping staff members; Assistant to Director of Sales; Ordering of supplies & inventory; Scheduling staff in accordance with reservation forecasts; Conducting tours of the property and its amenities for potential guests & events. Jul 1995-May 2019: Executive Administrative Assistant, Alfieris Mechanical, NY/PA. Duties: A/R, A/P; Stellar customer service in person & via phone; Physical/electronic filing; Email management through Outlook; Microsoft Office Suite; Onboarding & orientation; Composition of proposals; Billing; Invoicing; T & E Reporting; Successful 20-year tenure ending with a company bankruptcy. EDUCATIONJohn S. Burke Catholic HS, Goshen, NY (1986-1989)Iona College, New Rochelle, NY.: Major: Bus. Admin; Minor: Marketing; (1989-1991)